GO Outdoors - Cardiff Reviews 

Anthony was brilliant in helping us select a bike for our son

Great experience at Go Outdoors my bike sale. Anthony was incredibly helpful, offering expert knowledge and guiding us to exactly what we needed. Really appreciated the friendly and professional service—highly recommend!

Anthony was knowledgeable and helpful, made me feel welcomed and accommodated and offered excellent, real world advice. Excellent, friendly, efficient and quick service.

Had great service from Anthony. Great knowledge on the bikes and really helpful

Go Outdoors is a partner organisation of Girlguiding. We organised a session for our Rangers to prepare them for DofE - with a particular focus on kit - what to bring, how to pack, what to wear etc. Ffion organised & led our session & she was absolutely BRILLIANT! Her communication style was really easy & she held the attention of the Rangers for 1 1/2 hours, arranging an activity for them at the end too. Diolch Ffion!

Myself and my brother came to go outdoors for some carp fishing equipment and wasn’t quite sure what we need to start out with but FairPlay to Joe he gave superb advice with what we needed to start out with and even took some time out of his day to show up how to put some line onto a new reel as neither of us had done it before. Joe went above and beyond with his customer service he’s a genuine credit to go outdoors Cardiff.

Anthony was extremely friendly and knowledgable! Thanks for all the help

Always great customer service in the Newport Rd shop. Mel was very helpful and the staff always take the time to say hello and give our furry friend some treats.

As always the service grom Callum in the central office and the staff in the Cardiff store is brilliant. Helpful throughout.

My husband and I arrived and were greeted and left to browse and Morgan. T was on hand when we required assistance and he was really knowledgeable on the different brands of footwear and my husband left with two pairs of shoes and he is quite hard to shop for lol.

Just a note that Morgan. T was serving multiple people at once and he was very professional and helpful glad to have him serve us.

Morgan T was really helpful and knowledgeable. Great experience

Fantastic customer service with Carter and Jo in the Fishing Republic section of your Cardiff Store today -
Shared so much knowledge and experiences with my son who’s just started out fishing
An absolute credit to your store and a 10/10 service all round nothing was too much trouble and I’ve even learned a thing or two myself 😎
Thank you 👍🏼

I came in today looking for a pair of new hiking/ trail shoes! Anthony explained how to retreat my current ones correctly and there wasn’t a need for me to buy a new pair! I asked him about a waterproof jacket and his knowledge was extensive. I left with a new jacket and the correct product for my boots

Very helpful staff and a good range of stock..

Customer service in store by a team member was fantastic. Ordered online which was easy and they arrived within days and the bank holiday was in the middle. Couldn’t be happier

Bought a bike for my little son
Excellent service by carter , very helpful

I was really impressed with the service I received today. The staff member, Abbie, took time to listen to my needs and gave friendly and helpful service. She gave good advice and found me products in my price range.

Dealt with Joe for some fishing gear as I hadn't been since I was a kid. Very helpful and knowledgeable. Very pleased with the service. Will be coming back

Thanks to Morgan for his honesty, knowledge and advise on the various shoes on display. If only your colleagues shared the same attributes, Chris and female colleagues will do well to learn from you. Thank you!