Was served today by Michael and I have to say what a great addition he is to your team! All your staff are always great and helpful but this young man is just a delight! Super knowledgeable and nothin... See more
Company replied
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I went into store looking for hiking boots and quickly became very overwhelmed by the large variety. Dan gave me honest advice based on personal experience that helped narrow down my options. He went... See more
Company replied
Just wanted to say that I had a great experience shopping at Go Outdoors Chesterfield. Sometimes when you go into a shop you’re hard pressed to find someone to help. Richard at Go Outdoors acknowled... See more
Company replied
Attended chesterfield go outdoors today as a novice camper. Definitely in need of some guidance and assistance in choosing my camping equipment. Chris was extremely supportive and patient whilst adv... See more
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Company details
About GO Outdoors - Chesterfield
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
The Spires Retail Park, S40 2WG, Chesterfield, United Kingdom
- 01246 932107
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Susie was great on the pay desk
August 15, 2026
Unprompted review
Reply from GO Outdoors - Chesterfield
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Great store because of their staff!
Was served today by Michael and I have to say what a great addition he is to your team! All your staff are always great and helpful but this young man is just a delight! Super knowledgeable and nothing was too much trouble, may the world be full of more Michaels
August 14, 2026
Unprompted review
Reply from GO Outdoors - Chesterfield
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Chesterfield
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Michael was very friendly and helpful
Michael was very friendly and helpful. He knows a lot about the boots, trainers and walking shoes.
August 11, 2026
Unprompted review
Reply from GO Outdoors - Chesterfield
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Go outdoors Chesterfield- staff…
Visited Go outdoors Chesterfield- staff member Richard was amazing, bringing out several hiking boots and trail trainers. Very satisfied and bought 3 pairs.
August 8, 2026
Unprompted review
Reply from GO Outdoors - Chesterfield
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Easy to order online
Easy to order online. Chose to click&collect as this service is free.
Easy pick up.
Everything was quick with no hassle.
July 25, 2026
Reply from GO Outdoors - Chesterfield
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Chesterfield
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Following months of searching for the…
Following months of searching for the correct walking shoe by ordering on-line and returning due to inadequate fit, Go Outdoors finally reached the best outcome with the assistance of Dan. Dan was extremely professional, patient and understanding of my requirements. I would highly recommend Go Outdoors for your needs and consider yourself very lucky if you meet Dan.
August 2, 2026
Unprompted review
Reply from GO Outdoors - Chesterfield
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Reply from GO Outdoors - Chesterfield
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Go Outdoors Customer Care Team
Just wanted to say that I had a great…
Just wanted to say that I had a great experience shopping at Go Outdoors Chesterfield. Sometimes when you go into a shop you’re hard pressed to find someone to help. Richard at Go Outdoors acknowledged himself to us in case we needed help, but wasn’t pushy at all, when I’d had a good look round he helped me find some walking shoes and cleared up a query on the price, and was so friendly and helpful, I’d definitely shop there again! Thankyou!
August 1, 2026
Unprompted review
Reply from GO Outdoors - Chesterfield
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Richard at the chesterfield branch was…
Richard at the chesterfield branch was amazing, nothing was too much trouble for him. He went out of his way to assist me incredible customer service
Well done Richard
August 1, 2026
Unprompted review
Reply from GO Outdoors - Chesterfield
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Thank you Luke for all your patience…
Thank you Luke for all your patience during my purchase of the polygon gravel bike. Keep up the great customer service 👍
July 30, 2026
Unprompted review
Reply from GO Outdoors - Chesterfield
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Great service
Really clearly explained the membership, friendly and quick service. Thanks!
July 31, 2026
Unprompted review
Reply from GO Outdoors - Chesterfield
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
michael really saved the day fixing a…
michael really saved the day fixing a broken tent pole! lifesaver!
July 30, 2026
Unprompted review
Reply from GO Outdoors - Chesterfield
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Very helpful staff.
July 16, 2026
Reply from GO Outdoors - Chesterfield
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Great customer service - Dan’s the man!
I went into store looking for hiking boots and quickly became very overwhelmed by the large variety. Dan gave me honest advice based on personal experience that helped narrow down my options. He went back to the stock room numerous times to get boots for me to try on, and he couldn’t have been more helpful, he even gave me a campsite recommendation for my next trip. I settled on a nice pair of Merrell Accentor 3s, that will hopefully serve me well! Thanks again Dan!
July 29, 2026
Unprompted review
Reply from GO Outdoors - Chesterfield
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Mark B was very patient and helpful…
Mark B was very patient and helpful whilst we purchased a tent.
July 28, 2026
Unprompted review
Reply from GO Outdoors - Chesterfield
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Excellent support and service Richard
Excellent support and service from Richard when choosing my next pair of walking boots. He was professional, helpful, personable and very efficient.
July 25, 2026
Unprompted review
Reply from GO Outdoors - Chesterfield
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Michael really knew his stuff regarding…
Michael really knew his stuff regarding footware. Helped me find the right walking shoes to suit my varied outdoor activities. Really appreciated his advice.
July 26, 2026
Unprompted review
Reply from GO Outdoors - Chesterfield
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Outstanding inter-store service
We originally went to our local Lincoln branch, where Grant was extremely helpful, answering all our questions. He did not have the bike we required in stock, but went over and above to locate and secure one from the Chesterfield store. We drove to there, where Evan was expertly helpful, and honest, identifying to us that there was minor damage, to the bike we were buying, immediately offering another 10% off the purchase price. Overall, a wonderful experience.
July 25, 2026
Unprompted review
Reply from GO Outdoors - Chesterfield
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
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