Go outdoors is an amazing shop, the only thing I will give them a 1 star for is this, if you place an order online and are directed to download the SHOP app... 'DO NOT DOWNLOAD IT' firstly, it doesn... See more
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See what reviewers are saying
I got wonderfull service today at the till from a boy called Cieren, lovley smile and even when I sort of complained about how much my bill came to, he was very nice and made the whole experience of s... See more
Company replied
I visited GO Outdoors today looking for an e-bike for me and my young family. Fraser looked after me, and the service he provided was excellent. He was friendly, knowledgeable, and took the time to ex... See more
Company replied
Excellent service from Ross C in the first instance he identified the issue and offered to fit a new inner tube / valve there and then. It helps as a member to know you can drop in and get quick and a... See more
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Company details
About GO Outdoors - Clydebank
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
79 Livingstone Street, G81 2XA, Clydebank, United Kingdom
- 01414 062665
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
The hunt was on!
I was trying to purchase a specific make,size and length of trousers. I couldn't find what I was looking for so a member of staff checked the system. The system indicated there was one on stock and so a hunt was on and eventually found what I wanted.
Huge thanks to Chris P and Ben at Clydebank store.
July 25, 2026
Unprompted review
Reply from GO Outdoors - Clydebank
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Amazing service
Amazing service from all the staff as always, especially both Chris's and Robbie when picking our tent and accessories. Also Suzie and Ciaran on the tills when putting our purchases through.
July 24, 2026
Unprompted review
Reply from GO Outdoors - Clydebank
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Would like to thank Susan and Chris R…
Would like to thank Susan and Chris R for their help today especially Susan who helped with our tent purchase many thanks
Donna menzies
July 24, 2026
Unprompted review
Reply from GO Outdoors - Clydebank
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Amazing Staff!
We went to Coatbridge store first to collect our tents , unfortunately they only had 1 so we called the Clydebank store and a nice man called Chris P answered and put by a tent for us to come and collect. When we arrived we were met with a very smiley girl called Sophie G who was lovely and saw that we got our tent. It was very kindly brought out by a lovely boy called Ross C who carried it out on his back like it was a feather (it was a Zenobia 800 eclipse) so not a small tent but he was happy to bring it out all with a big smile on his face. All in all a lovely experience made by lovely members of staff.
July 24, 2026
Unprompted review
Reply from GO Outdoors - Clydebank
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
We went to purchase a life jacket
We went to purchase a life jacket. Served by Susan who was extremely helpful and knowledgeable. Excellent customer service and support.
July 23, 2026
Unprompted review
Reply from GO Outdoors - Clydebank
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
I bought some outdoor clothing for an…
I bought some outdoor clothing for an upcoming trip and was served by May who made my visit very easy and pleasant.And will visit again in the future.
July 21, 2026
Unprompted review
Reply from GO Outdoors - Clydebank
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Clydebank
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Great products and fantastic prices
Great products and fantastic prices. Clean tidy shop and friendly staff
July 7, 2026
Reply from GO Outdoors - Clydebank
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Great range of products at good prices …
Great range of products and excellent prices. Was served by Alan and Adam, both very helpful and a credit to the store .
July 20, 2026
Unprompted review
Reply from GO Outdoors - Clydebank
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
The help i received was great i got my…
The help i received was great i got my chain fitted and my tyres pumped up and the staff were very helpful
July 20, 2026
Unprompted review
Reply from GO Outdoors - Clydebank
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Sales personnel Ross was excellent he…
Sales personnel Ross was excellent he explained every detail about tent...
July 13, 2026
Reply from GO Outdoors - Clydebank
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Very friendly and knowledgeable staff
Very friendly and knowledgeable staff, was in an out in under 10 minutes with their help.
July 18, 2026
Unprompted review
Reply from GO Outdoors - Clydebank
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
A huge thank you to David C
A huge thank you to David C. During a recent camping trip I lost a set of tent poles and it was looking like I may have to go home early. David C went above and beyond to help and managed to get me a set of poles which worked perfectly. He really did save the day and I managed to enjoy the rest of my trip. Thanks again for all your help.
July 15, 2026
Unprompted review
Reply from GO Outdoors - Clydebank
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Purchased a fire pit this morning and…
Purchased a fire pit this morning and both Susan and Ross were very helpful and knowledgeable on the product.
July 18, 2026
Unprompted review
Reply from GO Outdoors - Clydebank
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
We went to the store for a brake part…
We went to the store for a brake part for our daughter’s bike. Robbie & Ross were extremely helpful, knowledgeable and very polite. They took the time to listen to us and got us sorted with the piece we needed. The boys are a credit to the store. Thanks again guys :)
July 17, 2026
Unprompted review
Reply from GO Outdoors - Clydebank
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Excellent service
We had excellent service from more than one member of staff and got what we were looking for plus a couple of other items.
July 15, 2026
Unprompted review
Reply from GO Outdoors - Clydebank
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Perfect Footwear
Visited today to purchase some new trainers and was served by Alan. Lovely guy and very helpful and professional trying to find some trainers for some very awkward feet. After trying on about 4 types I found the perfect pair and was advised they are cheaper than I thought as I have a membership. Bonus!
Great and simple visit made easier and one very happy customer.
Thanks again Go Outdoors
July 15, 2026
Unprompted review
Reply from GO Outdoors - Clydebank
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Thanks Lee!
A huge thanks to Lee who helped us today. He was extremely helpful and went over and above with customer service. Thank you!
July 15, 2026
Unprompted review
Reply from GO Outdoors - Clydebank
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Picked up my new bossnut bike from Go…
Picked up my new bossnut bike from Go outdoods today... Robbie was really helpful and knowledgeable showing me all the bikes features. Really pleased.
July 14, 2026
Unprompted review
Reply from GO Outdoors - Clydebank
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
We found some amazing deals today
We found some amazing deals today! Susan, who served us at the counter, was very polite and knowledgeable. Susan made our visit amazing!
July 14, 2026
Unprompted review
Reply from GO Outdoors - Clydebank
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
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