Karen was such a lovely and helpful salesperson. She seemed genuine as she gave great advice without being pushy. We were in the shop towards closing time yet didn’t feel rushed. I felt good about the... See more
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Bike section at Go Outdoors Coatbridge are exceptional! Always go over and above! Very helpful and always full of knowledge! Thank you to Reece and Codie in our recent numerous visits to the store and... See more
Company replied
I was browsing walking boots and a member of staff was in the area, allowed me to browse for a bit which was nice, then asked if I was ok. Karen was super helpful and extremely knowledgeable when reco... See more
Company replied
Had a fabulous experience at go outdoors Coatbridge today We were served by Faith, who helped us find walking boots, when we felt they weren’t comfy she recommended several pairs based on our specifi... See more
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Company details
About GO Outdoors - Coatbridge
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Locks Street, ML5 3RT, Coatbridge, United Kingdom
- 01236 803471
4.8
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Was in store in Coatbridge
Was in store in Coatbridge, I was needing help with the pricing I was charged of fishing pellets I had bought, both Jade and Emma where a fantastic help and got the help I needed to get it resolved, very polite members off staff.
July 14, 2026
Unprompted review
Reply from GO Outdoors - Coatbridge
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Chloe M was excellent from start to…
Chloe M was excellent from start to finish - so happy to help and resolved my issue in jig time 👍
July 16, 2026
Unprompted review
Reply from GO Outdoors - Coatbridge
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
emma was extremely helpful and told us…
emma was extremely helpful and told us what to buy, and kept looking for stock we wanted and got us the best deals also her knowledge of camping was amazing,amazing shop
July 16, 2026
Unprompted review
Reply from GO Outdoors - Coatbridge
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
I always had great experience and help…
I always had great experience and help from staff there especially Auan at Coatbridge outdoors thank you for the help
July 15, 2026
Unprompted review
Reply from GO Outdoors - Coatbridge
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Great service from Go Outdoor…
Great service from Go Outdoor Coatbridge today - we were in twice in one day and Emma could not have been more helpful. She was brilliant with helping us pick out hiking boots for all three of our daughters and gave the best advice on cooking gear and equipment. We would have been lost without her today she was so knowledgeable and friendly. We also had great service from other members of staff who were happy to answer any questions.
July 14, 2026
Unprompted review
Reply from GO Outdoors - Coatbridge
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Excellent service from Emma over the…
Excellent service from Emma over the past couple of weeks. I phoned up with a problem with the battery with our Vango Icarus power beam tent. Emma did research into what she could do to help and sourced us a new battery. Great service, thank you!
July 14, 2026
Unprompted review
Reply from GO Outdoors - Coatbridge
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great customer experience in store…
Great customer experience in store today. Georgia provided excellent service and advise when purchasing a new pair of Scarpa walking boots.
July 11, 2026
Unprompted review
Reply from GO Outdoors - Coatbridge
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Great customer service with Ross today…
Great customer service with Ross today buying walking boots for daughter. Attentive and experienced sharing knowledge to help us make the right choice.
July 14, 2026
Unprompted review
Reply from GO Outdoors - Coatbridge
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
I visited the shop on Friday to buy a…
I visited the shop on Friday to buy a camping stove and Cammy was very helpful and knowledgeable. Although the stove I decided I wanted wasn’t in stock, Cammy offered the display model or advised checking stock online later that day or on Monday again. In the meantime, he helped me to get the assessories I needed for the stove such as the gas regulator, pipe and bottle. On Monday morning, I checked online and saw the shop had stock and called and asked for a stove to be set aside. Later that day, I visited the shop to collect it and Cammy remembered me from Friday and was very helpful, getting my order for me.
Thank you!
July 13, 2026
Unprompted review
Reply from GO Outdoors - Coatbridge
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Stuart and Reece
Absolute great service today with Stuart and Reece. Had my new bike ready for arrival, helped me with accessories and what would be the best options. Great customer care regarding the bike and how everything works. Would definitely recommend go outdoors Coatbridge!! 🙂
July 13, 2026
Unprompted review
Reply from GO Outdoors - Coatbridge
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Emma and Georgia were really friendly…
Emma and Georgia were really friendly and helpful and asked one of the other girls to find the last wetsuit in the size I needed. Thank you
July 13, 2026
Unprompted review
Reply from GO Outdoors - Coatbridge
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Murray in the Coatbridge branch was…
Murray in the Coatbridge branch was very knowledgeable, very helpful and spent the time with us to ensure we got all the camping equipment that we needed, very patient young guy and nothing was too much trouble. He was outstanding to deal with. Thank you Murray for all your help.
July 12, 2026
Unprompted review
Reply from GO Outdoors - Coatbridge
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Mackenzie was very nice and quick as we…
Mackenzie was very nice and quick as we were in a rush also gave us info about the deals that you get with the membership which made as wanting to buy more to save money
July 12, 2026
Unprompted review
Reply from GO Outdoors - Coatbridge
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Go Outdoors Customer Care Team
Class man Chloe wis brilliant man
July 11, 2026
Unprompted review
Reply from GO Outdoors - Coatbridge
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
I popped over to Go outdoors today…
I popped over to Go outdoors today looking for a large rucksack and day pack for the west highland way. Georgia saw me trying on different bags and asked if I needed any help. After a friendly chat she then pointed me in the direction of a much more suitable bag which is exactly what I need. Plus a bladder pack and a sit mat that I’d almost forgotten about! She’s enthusiastic, friendly and knowledgeable. Excellent service. Thank you so much!
July 11, 2026
Unprompted review
Reply from GO Outdoors - Coatbridge
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Top Class Service
Came in for a new pair of hiking boots at Coatbridge. Cammy was brilliant - top class service. Patient annd knowledgeable. Only complaint I have is you need to stock more of the popular shoe sizes such as a 9.
July 11, 2026
Unprompted review
Reply from GO Outdoors - Coatbridge
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Floor Staff were a great help with…
Floor Staff were a great help with picking my trainers as I couldnt get a size that fit but she found them for me. and girl at the till Hazel was very patient and polite as my card was playing up.
July 11, 2026
Unprompted review
Reply from GO Outdoors - Coatbridge
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Good prices on quality items
Good prices on quality items. Excellent discount for members and very helpful knowledgeable staff.
June 27, 2026
Reply from GO Outdoors - Coatbridge
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
I am still waiting on an email to say…
I am still waiting on an email to say it’s ready, and with 3 days left of my holiday it’s of no use
June 27, 2026
Reply from GO Outdoors - Coatbridge
Our customers’ suggestions and experiences play a vital role in improving the shopping experience that GO Outdoors provides and we are grateful for your feedback
From investigating your order, we can see that your item was in stock and ready for collection. However, you did not receive the email notification to advise this. We understand this meant you were unaware that your order was ready, and we sincerely apologise for the inconvenience caused. This issue has been raised and is currently being investigated further.
As the order was not collected, it has been cancelled and a full refund issued back to the original payment method. Please allow 3-5 working days for this to show in your account.
We do hope that you will choose to purchase from Go Outdoors again in the future to provide us with the opportunity to improve on your experience.
Kind regards,
GO Outdoors Customer Care Team
New hiking boots
We went to Go Outdoors to get my daughter a new pair of hiking boots.
We were assisted by Karen who gave lots of helpful tips about ensuring my daughter had the correct fitting boots.
Thanks Karen!
July 8, 2026
Unprompted review
Reply from GO Outdoors - Coatbridge
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
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