GO Outdoors - Coatbridge Reviews 

Came today to purchase a tent. The one I wanted wasn't in stock. Spoke to assistant Ross, he told me there was a delivery due anytime. It arrived shortly after and Ross made a point of getting the tent for me from the delivery. Excellent customer service, thank you Ross. From Aaron.

I was in this morning looking for a few things and thankfully Emma was on hand and really easy to talk to. She took me around the shop giving me quick demonstrations on how to use the items I needed and made sure I left with the confidence in knowing how to use them as well.

Served by Cammy who was excellent, friendly and very helpful. Great that you can see tents erected and have a wee walk inside them to get a proper feel for them. Everything you need for the great outdoors under one roof 👍

Karen was really helpful in the shop today thank you very much

Great staff, they where all very helpful.

Needed some advice about tent porches. Ross and Steve were more than happy to oblige in answering any questions we had, offered advice and overall left us feeling confident in what we needed. The guys and girls in the Coatbridge store are always friendly and willing to spend some time to get you exactly what you need.

Ross and karen are absolutely amazing people very helpful thank yous!

Robbers after spending over £600 charged a member another membership greedy greedy company shop useless online help is the worst ever and it took them 2 weeks online reply aviod like the plague never be back

Lack of staff at the time I visited trying to get a pair of boots that was not on display.
Very helpful staff

I was up to collect a phoxx1 tent, Ross told me to ask for him.
He took me straight to the display model and that let me compare it with the other choice of the Bobcat.
I opted for the Bobcat 1 man tent because of the advice from Ross.
Superb experience buying this tent

Karen was very helpful....good advice...and information...not trying to push a sale....all round great customer service...

Karen was the best - very helpful and patient as I tried on a bunch of hillwalking boots, and gave me really good tips :)
Wish there were more patrol boot options than just Magnums though!

Karen was patient n professional while attending to me. She offers great advice as to how to choose a pair shoes..n also whether the choice of colour would suit me better as casual (which I'm looking for) or hiking. Besides the offer price was just affordable in view of today's rising cost. She attended to me when I bought my previous pair of outdoor shoes.

Took a trip to Go Outdoors Coatbridge to buy a new pair of walking boots
Kirsten came to my aid and gave me excellent service and advice resulting with me indeed purchasing the perfect pair of boots Thanks Kirsten 🙂

We were looking to buy all the things we needed for a camping trip with our 2 boys. We knew nothing… haha. The staff at the store were brilliant. They took lots of time with us to help us make our decision and gave loads of good advice - not just knowledgable about the products but also great hints and tips in general. They made the process really easy and I’m confident in the purchases we made and really looking forward to our trip. Emma was super helpful and really knowledge. Kirsteen was also super helpful. I will definitely be going back there for anything we need.

We were helped by Cammy. He was very informative and it was obvious that he had an extensive product knowledge. He was able to provide alternative ideas, and made clear assessments of our choices that made it easier to envisage our camping experience. Fantastic customer service.

Great prices and range of products. Helped by Karen who was knowledgeable and gave excellent customer service when we were choosing our items.

Placed an order online on 12th July. Phoned the store on the 22nd, 24th & 26th & was told it hadn’t arrived yet. Called customer service on 27th they advised it was delivered to store on the 15th? Called the store again on 27th to clarify with them to be told it was in fact in store & couldn’t provide a reason as to why I was told numerous times it hadn’t been delivered. Went in to store to collect on the 28th and was told it had been refunded as I hadn’t collected?! So had to purchase my order again which was sitting there the entire time. Stuart & Chloe (I think that were their names!) were really pleasant to me in store but the entire thing was just a shambles & would put me off ordering online again.

Ross in the coatbridge store always an amazing help instore, nothing is a hassle his knowledge is fantastic a credit to the store my go to instore. has helped me with my berghaus air 400 and lots of other products and advice.