Great customer service in the shoe department. I was served by Lewis who was very patient, helpful and professional. I tried on loads of different styles and sizes before finding the perfect pair. I r... See more
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Great customer service in the shoe department. I was served by Lewis who was very patient, helpful and professional. I tried on loads of different styles and sizes before finding the perfect pair. I r... See more
Company replied
Today we were served by Lewis. He approached us and asked if we needed any help. He was incredibly helpful, knowledgeable on products we needed help buying but also he was very polite. His customer se... See more
Company replied
Absolutely first class, knowledgeable service and advice from Harry at Go Outdoors, Marsh Barton. Very happy with my choice after such good guidance.
Company replied
Poor experience ordering online. Used the collect option at the store, but the status never changed from ‘we are preparing your order’ in the store app. The website very much discourages coming down u... See more
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Stone Lane Retail Park CL Marsh Barton Road, EX2 8LH, Exeter, United Kingdom
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Sofiia was extremely helpful at finding the right shoes for the children, despite the shop being very busy - even finding some that were hidden in the right colour. Thank you!

Reply from GO Outdoors - Exeter
We went to buy a bike, near the end of the day quite near to closing time but Josh was extremely helpful and patient, gave us all the information we needed and we bought the bike, very happy customers. All staff were very helpful.

Reply from GO Outdoors - Exeter

Reply from GO Outdoors - Exeter
We visited the Exeter store and purchased 2 x Kentucky chairs. Unfortunately when we got home we realised that the chairs had been used. They were covered in grass and one chair had a child's sticker on it.

Reply from GO Outdoors - Exeter
Amazing advice, and endless patience with us explaining everything. Thank you

Reply from GO Outdoors - Exeter
Paul helped us and talked about the zempire air shelter that we purchased. With out his help and understanding, I’m not sure we would have purchased it. Thank you Paul for helping us make the right decision.

Reply from GO Outdoors - Exeter
Having had great service from Lewis yesterday in buying a pair of walking boots, I came back again today for a pair of summer trainers. Sofiia could not have been more helpful, cheerfully rushing to get various sizes and models from the store for me and for three other customers at the same time, and also providing knowledgeable advice! Going by my experience, the staff are great ambassadors for the business!
Dawn Perkins

Reply from GO Outdoors - Exeter
I was served by Sam T. who was very helpful and made sure I could find exactly what I was looking for. Excellent customer service!

Reply from GO Outdoors - Exeter
Very helpfull staff, good quality products at great prices. Sofiia in the Exeter store was very helpful, efficient and knowledgeable

Reply from GO Outdoors - Exeter
Larry was absolutely brilliant! Couldn’t have asked for better customer service! Helped over the phone when the tent I wanted was out of stock. Advised on a different one and put it aside for me.
Sort out my order super fast in store as I was in a rush for an appt! THANK YOU :)

Reply from GO Outdoors - Exeter
Lewis was really helpful and must have got about 1 million boxes from the back for me - sorry! Found the perfect ones thanks to him!

Reply from GO Outdoors - Exeter
I received excellent helpful advice & service on a busy Saturday from Lewis in the footwear department. I had to try several different makes to achieve a suitable fit. He was patient and genuinely keen to help. I purchased 2 pairs of shoes and 2 pairs of socks. This is the second time in 3 weeks I have shopped here - that was also a very positive experience. In total I spent around £350. Keep up the good work!

Reply from GO Outdoors - Exeter
Sofia was excellent at helping us to buy walking boots for our daughter today. Friendly, patient and offering good advice. Thank you Sofia. Would recommend 😀

Reply from GO Outdoors - Exeter
Always a great service and excellent selection of products across the ranges

Reply from GO Outdoors - Exeter
I was helped in store by a lovely lady called Sofiia. Nothing was too much trouble - her guidance was great concerning my son and obtaining the right size wetsuit.
He listened and was guided by her when trying multiple sizes and we found the correct one with no meltdowns!!

Reply from GO Outdoors - Exeter
Harry and Cody were really helpful. Excellent customer service, very friendly and knowledgeable!

Reply from GO Outdoors - Exeter
We were served on Sunday 19th July by Sam T. He was very helpful and even offered to carry our heavy tent to the car .

Reply from GO Outdoors - Exeter
We popped in for a T-shirt and left with three. There was a good stock of gear in my husband’s size and we were served by Summer who was friendly and very helpful. She opened up a fitting room so he could try things on and served us at the till when we had made our choice.
Summer was great! We both very much enjoyed our shopping experience and will definitely be back soon.

Reply from GO Outdoors - Exeter
Larry was really helpful and patient. He made sure I bought the correct product for me, and I was completely clueless so he was super helpfuland knowledgeable. 10/10.

Reply from GO Outdoors - Exeter
We had difficulty in finding the camping fridge we wanted to purchase. Unfortunately the one we wanted wasn't in stock. We spoke to a member of staff, Harry, he helped us to find something similar . He was very helpful abd kind.

Reply from GO Outdoors - Exeter
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