Rory was extremely helpful when buying walking boots for my husband and myself. He was happy to fetch several sizes/styles and gave us advice on the different makes. We came away happy with our our pu... See more
Company replied
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Rory was extremely helpful when buying walking boots for my husband and myself. He was happy to fetch several sizes/styles and gave us advice on the different makes. We came away happy with our our pu... See more
Company replied
Yesterday (30th August) we visited the Ipswich store, this was mainly to have a look around the store. However as with most camping trips to the shops you find something shiny you feel you should pur... See more
Company replied
Buying new walking boots from a huge range can be a bit complex, but Ashley made it really easy. He's a very experienced walker and climber so his advice on what's important is excellent. Great servic... See more
Company replied
Exceptionally impressed with Rory, who was managing a busy floor on his own but took the time to help me choose the right trail shoes. He gave excellent advice and was happy to go-back and forth to th... See more
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Anglian Retail Park, IP1 5QP, Ipswich, United Kingdom
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Denise was extremely helpful and knowledgeable. Her patience and demeanour made the whole buying experience enjoyable.

Reply from GO Outdoors - Ipswich
Very helpful today on my choice of walking shoes Max was great and so was sookie

Reply from GO Outdoors - Ipswich
Matt at the till was so lovely today. I had trouble finding my membership card and he kept assuring me to take my time to find it. He tried to help… and eventually he found me on the system. He was very patient and really helpful.

Reply from GO Outdoors - Ipswich
Denise was very helpful and patient. I got the right trainers in the end!
Thank you 😊

Reply from GO Outdoors - Ipswich
Staff were friendly, helpful and knowledgeable. Thanks to Matt on the till for advising on the bundle discount and processing this for me.

Reply from GO Outdoors - Ipswich
Denise assisted us with footwear, she was very attentive and very kind, discussing walking and nature with my young daughter whilst supporting her to try on boots. She held a lot of knowledge regarding which footwear was best for which activity. Nothing was too much trouble. I really enjoyed talking to her too.

Reply from GO Outdoors - Ipswich

Reply from GO Outdoors - Ipswich
I went in for a puncture repair kit and was helped by Bill. He was so patient, kind and knowledgeable - a hat trick! He helped me find the right product and even waited while I consulted with my other half on the phone. He also didn't push me to buy unnecessary products and made sure I had the correct one. Thank you Bill, you shining star!

Reply from GO Outdoors - Ipswich
Had to buy a lot of things, an employee named Matt was really helpful and assisted with them And over an hour of buying things, the person in the register named dean was really polite and scanned our items like it was no problem- a big thank you to both of them!

Reply from GO Outdoors - Ipswich
Help and advice I got from Dani and Roxie was superb.
They were happy and made the shopping experience great fun.

Reply from GO Outdoors - Ipswich
Brilliant helpful, friendly, knowledgeable and patient support from Denise while looking for a new pair of walking shoes (and trying multiple pairs on!). If Denise hadn’t been as helpful I probably would have been overwhelmed and ended up not buying anything, instead of my very comfortable new shoes.

Reply from GO Outdoors - Ipswich
I was looking to buy mountain walking boots and the staff were very helpful. Denise and Belle gave really helpful advice about the boot fitting.
Very impressed by the friendly staff and service.

Reply from GO Outdoors - Ipswich
Very helpful and informed staff.
Dani spent a long time helping me with walking shoes and was knew a lot about them.
Matt was helpful with an exchange.

Reply from GO Outdoors - Ipswich
Ashley was very helpful regarding my return.

Reply from GO Outdoors - Ipswich
Emma in the shoe department was so helpful and knowledgeable, and super patient while I tried on lots of shoes. She helped cater to my many requirements and I came away with a great pair of walking shoes, thank you Emma.

Reply from GO Outdoors - Ipswich
Ashley in the shoe department is an asset to your store. Great service and advice. No pressure came away with my new hiking shoes. A very happy customer !
Will be coming back to get the other stuff I need.

Reply from GO Outdoors - Ipswich
Great experience yesterday afternoon all staff members very helpful especially Dani and Eve. Dani was very knowledgeable regarding women's walking shoes and boots. She willingly spent several trips back and forth to the stock room trying to help me get the correct style and fit. Well done.

Reply from GO Outdoors - Ipswich
Ashley was very knowledgeable and gave me time to weigh up options without being pushy. Really nice guy and enjoying the hiking boots.

Reply from GO Outdoors - Ipswich
Excellent experience at Go Outdoors, Ipswich today. Staff were willing to listen to me when returning a pair of ladies walking/hiking boots and asked polite yet "probing" questions regarding my usage in order to understand why the boots had, in my opinion, not held up very well.
They literally went that extra mile and, in the end, were willing to exchange my boots for another pair (like for like) or discount the original cost towards any other pair of hiking boots.
I was extremely pleased with the help given to me by Celeste, Matt and indeed Wayne and would like to thank them in this review.

Reply from GO Outdoors - Ipswich
Had to search for someone to serve me, but once located, Emma was very friendly and helpful

Reply from GO Outdoors - Ipswich
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