Happy with my purchases, one item turned out to be out of stock 😏 took a little longer than expected - but overall happy with my purchase - thank you 🙏
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See what reviewers are saying
Visited the Lincoln store 07.07.26. Special shout out to the staff and in particular Dave, who saw us ruminating over chairs, he was super helpful and super knowledgable. In fact we may have over stay... See more
Company replied
We were helped by Dave, he was very informative about the chairs we were considering and very patient as we deliberated if they were right for us. We may have deliberated for too long and may have gon... See more
Company replied
I went to Lincoln Go Outdoors to get advice about comfortable walking shoes. James couldn't have been more helpful & patient- I tried several pairs! He was friendly & seemed genuinely interested in us... See more
Company replied
Company details
About GO Outdoors - Lincoln
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Former Dunelm Mills, Outercircle Road, LN2 4LA, Lincoln, United Kingdom
- 01522 214001
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Bike tech grant
Grant in Lincoln brilliant bike tech always goes above and beyond top lad
August 14, 2026
Unprompted review
Reply from GO Outdoors - Lincoln
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Joe and Zan were great at helping me…
Joe and Zan were great at helping me pick a bag.
August 12, 2026
Unprompted review
Reply from GO Outdoors - Lincoln
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
We visited recently and the staff were…
We visited recently and the staff were very good especially Owen Elsey who was very informative and helpful.
August 10, 2026
Unprompted review
Reply from GO Outdoors - Lincoln
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
My experience was made easygoing with…
My experience was made easygoing with the help from ZAN
Spot on !!!
August 10, 2026
Unprompted review
Reply from GO Outdoors - Lincoln
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Happy with my purchases
Happy with my purchases, one item turned out to be out of stock 😏 took a little longer than expected - but overall happy with my purchase - thank you 🙏
July 30, 2026
Reply from GO Outdoors - Lincoln
Thanks for giving us 4 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Visited the Lincoln store 07.07.26
Visited the Lincoln store 07.07.26. Special shout out to the staff and in particular Dave, who saw us ruminating over chairs, he was super helpful and super knowledgable. In fact we may have over stayed our welcome in the car park … we did make our purchase and would recommend the store and their staff without question.
August 7, 2026
Unprompted review
Reply from GO Outdoors - Lincoln
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Go Outdoors Customer Care Team
Helped by Dave
We were helped by Dave, he was very informative about the chairs we were considering and very patient as we deliberated if they were right for us. We may have deliberated for too long and may have gone over the parking time allowed, we will await the postman in the next week or so! All the staff we met were extremely friendly and polite, but Dave deserves a special mention as nothing was too much trouble.
August 7, 2026
Unprompted review
Reply from GO Outdoors - Lincoln
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Thanks Caroline at Go outdoors.
Just had a visit to lincoln go outdoors , assisted by Caroline.
She was absolutely excellent helping me understand hiking boots and what I needed and the differences between the vast range. I was dreading deciding before entering the shop , but I am now really happy and excited to wear my new Boots, armed with the information on how they support my feet and they are so comfortable !
Thanks so much !
August 5, 2026
Unprompted review
Reply from GO Outdoors - Lincoln
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Great Experience
Great coverage, great range, great staff, great Scouting discount ... Thank You. Zan took care of our every need, before we even knew that we needed it.
August 5, 2026
Unprompted review
Reply from GO Outdoors - Lincoln
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Very nice people especially Zan and Jo
August 5, 2026
Unprompted review
Reply from GO Outdoors - Lincoln
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Go Outdoors Customer Care Team
Excellent
Excellent! The staff on the ground were most helpful and polite and a special mention to Dave at Lincoln, who carried all items to car and was an absolute credit to the store. Thank you
August 3, 2026
Unprompted review
Reply from GO Outdoors - Lincoln
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Is there a 6 out of 5 option
Is there a 6 out of 5 option? 😁 Went into Go Outdoors to get some walking boots and Zan was a fantastic support. She talked me through everything I needed to know and answered all my questions.
Walked out feeling confident that I had bought the right product.
August 3, 2026
Unprompted review
Reply from GO Outdoors - Lincoln
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Service with a smile
Had to exchange a damaged item purchased at another store. Samantha was extremely helpful when I rang and checked Lincoln’s stock and put it to one side for us to collect.
On arrival at the store, she greeted us by name, and helped us swiftly with our return. We’d had to travel an hour and was grateful for all her help.
August 3, 2026
Unprompted review
Reply from GO Outdoors - Lincoln
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Thankyou Samantha
Thankyou Samantha!
Good advice helping us choose our weather gear today.
Really Cheerful and patient, great job! :)
August 1, 2026
Unprompted review
Reply from GO Outdoors - Lincoln
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
brilliant service as always
Absolutely brilliant service as always!! Spending this next week at Poacher at Lincolnshire Showground so be able to nip in and get bits is a lifesaver! Great to see Beau!!!!
August 1, 2026
Unprompted review
Reply from GO Outdoors - Lincoln
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Owen and Samantha served me today in…
Owen and Samantha served me today in Lincoln store. I Bought a large item and Owen even showed me where it was, carried to the till and even put in the car for me after given me all the information about the item. Always have a great experience in this store.
July 31, 2026
Unprompted review
Reply from GO Outdoors - Lincoln
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Grant served me to purchase a bike and…
Grant served me to purchase a bike and accessories for my disabled brother, he was thoughtful attentive and very professional. We got everything we needed and not pressured to purchase unnecessary items. I would recommend anyone to visit and ask for Grant in the bike department
July 25, 2026
Unprompted review
Reply from GO Outdoors - Lincoln
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
A long wait
I ordered several items for click and collect on 20th July and am still waiting for confirmation of arrival for collection.
Disappointing.
I have previously used click and collect and been very pleased with the service.
July 20, 2026
Reply from GO Outdoors - Lincoln
We are sorry to hear that your Click & Collect order has taken longer than expected to arrive. We appreciate how disappointing this must be, particularly as you have previously used the service and had a positive experience.
We understand that when customers place an order for collection, they expect timely updates and clear communication throughout the process. We are sorry that, on this occasion, you have been left waiting for confirmation and that the service has not met the standards you have come to expect from us.
After looking into your order this looks to have been a system issue with our communication emails to which I am sorry this has effected your order.
We have reached out to you via the email address on your order to provide further information.
Kind regards
Go Outdoors Customer Care Team
Grant was very helpful
Grant was very helpful, I cannot thank him enough for all his help
July 18, 2026
Unprompted review
Reply from GO Outdoors - Lincoln
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Jo at the Lincoln store was excellent
Jo at the Lincoln store was excellent! She helped all four of us find the right walking boots and was incredibly helpful, knowledgeable and patient throughout. Nothing was too much trouble, and she made sure we all found boots that fitted properly and suited our needs. Fantastic customer service — thank you, Jo!
July 27, 2026
Unprompted review
Reply from GO Outdoors - Lincoln
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
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