GO Outdoors - Lincoln Reviews 

2,609
TrustScore 5 out of 5

4.8

Former Dunelm Mills, Outercircle Road, LN2 4LA Lincoln, GB


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Rated 5 out of 5 stars

Was served by a beautiful young girl called Amy who helped my husband and I pick the perfect hiking shoes. She had great product knowledge and advice, and was super friendly, ended up going home with... See more

Company replied

Rated 5 out of 5 stars

We came to Go Outdoors as have a camping trip planned next weekend. We ended up buying a table and air mattress which both appear great! When paying, we were asked if we wanted to join the go outdo... See more

Company replied

Rated 4 out of 5 stars

Ordered 3 Items: 2 chairs and 1 storage unit. Arrived at the campsite, went to build the storage unit, and half the components were missing!! --- ADDITIONAL INFORMATION Go Outdoors Linco... See more

Company replied

Rated 4 out of 5 stars

I went to Lincoln Go Outdoors to get advice about comfortable walking shoes. James couldn't have been more helpful & patient- I tried several pairs! He was friendly & seemed genuinely interested in us... See more

Company replied


Company details

  1. Camping Store
  2. Activewear Store
  3. Bicycle Store
  4. Climbing Club
  5. Horseback Riding Service
  6. Running Store

About GO Outdoors - Lincoln

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Written by the company

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contact info

  • Former Dunelm Mills, Outercircle Road, LN2 4LA, Lincoln, United Kingdom

  • 01522 214001

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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4.8

All reviews

(2,609)

35,808 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service from Donna ,helpful and…

Great service from Donna ,helpful and happy in her work .

February 5, 2026
Unprompted review
GO Outdoors - Lincoln logo

Reply from GO Outdoors - Lincoln

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Good all round service.Donna was very…

Good all round service.Donna was very friendly.

February 5, 2026
Unprompted review
GO Outdoors - Lincoln logo

Reply from GO Outdoors - Lincoln

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Visited Lincoln store today 3rd…

Visited Lincoln store today 3rd February for some walking boots found exactly what I wanted with the help of Samantha who was very helpful and knowledgeable.

February 3, 2026
Unprompted review
GO Outdoors - Lincoln logo

Reply from GO Outdoors - Lincoln

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Thank you Go Outdoors staff

We visited Go Outdoors in Lincoln on 30th January 2026 looking for a specific make of walking shoe for my husband. Both members of staff who helped us were very helpful and informative without being pushy. So much so that when Donna suggested a brand that we hadn't considered we gave it a try. She clearly knows her stock and knows about bestsellers so her advice was priceless.

January 30, 2026
Unprompted review
GO Outdoors - Lincoln logo

Reply from GO Outdoors - Lincoln

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Rated 3 out of 5 stars

Not many helpful staff

January 25, 2026
GO Outdoors - Lincoln logo

Reply from GO Outdoors - Lincoln

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Rated 4 out of 5 stars

Donna was brilliant!

Donna was very helpful and lovely with the children. Tried to upsell like she has been told to but was in no way pushy. She was approachable and made us feel like we could take our time over our choices. A good store in general, but Donna improved the whole experience.

February 1, 2026
Unprompted review
GO Outdoors - Lincoln logo

Reply from GO Outdoors - Lincoln

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Donna was excellent

Donna was excellent despite being quite busy she was very lovely and helpful, a great representative of the company

February 1, 2026
Unprompted review
GO Outdoors - Lincoln logo

Reply from GO Outdoors - Lincoln

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Good prices for items but on the shelf.

The Lincoln store had exactly what I wanted, in stock and at a competitive price. I needed a wheel clamp and a wastemaster for my caravan. I checked prices online before buying and they're the same price as most other retailers but on the shelf in front if me there and then. I also ended up buying bags for the wastemaster and my aquaroll as well as 2 into 1 waste pipes so everything I needed to get me going.

January 31, 2026
Unprompted review
GO Outdoors - Lincoln logo

Reply from GO Outdoors - Lincoln

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Donna- Employee

Donna, you were a ray of sunshine! & you also helped me find my dream walking boots.
Simba, my dog misses you already, as you treat him with love and attention.

Thanks for the fab service.

January 30, 2026
Unprompted review
GO Outdoors - Lincoln logo

Reply from GO Outdoors - Lincoln

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great Service by Ben

I've just returned from buying some walking shoes at the Lincoln store and thought the level of service received from store assistant Ben was fantastic. He was just about to clock off but stayed behind to help my son try on some shoes. We tried on 3 pairs before settling on some shoes he recommended. His knowledge, advice and patience was much appreciated.

January 27, 2026
Unprompted review
GO Outdoors - Lincoln logo

Reply from GO Outdoors - Lincoln

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Helpful staff

I visited go outdoors in Lincoln to buy laces for my training shoes. Claire took me to the latest display and then measured the lace in my training shoe to make sure I bought the right length. I was having difficulty threading the new lace through one of the eyes when Donna arrived, and threaded the lace for me. I couldn’t have wished for better service.

January 23, 2026
Unprompted review
GO Outdoors - Lincoln logo

Reply from GO Outdoors - Lincoln

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Thank you for your help at the Lincoln…

Thank you for your help at the Lincoln branch today Donna. Much appreciated.

January 21, 2026
Unprompted review
GO Outdoors - Lincoln logo

Reply from GO Outdoors - Lincoln

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Walking Boots

Served by a very helpful lady called 'Donna' who even managed to serve me although her lunch break should have started - happy customer

January 21, 2026
Unprompted review
GO Outdoors - Lincoln logo

Reply from GO Outdoors - Lincoln

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Workers were lovely and more than happy…

Workers were lovely and more than happy to give help and advice when needed.

January 14, 2026
Unprompted review
GO Outdoors - Lincoln logo

Reply from GO Outdoors - Lincoln

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent service at Lincoln branch…

Excellent service at Lincoln branch from Abe and Fenton who found me the correct walking trousers I was looking for and found a tape measure so I could measure the leg length. Service with a smile, friendly and nothing too much trouble.

January 15, 2026
Unprompted review
GO Outdoors - Lincoln logo

Reply from GO Outdoors - Lincoln

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Patient staff

I have a few issues when choosing new shoes as I have quite wide feet, but Claire who served me was very helpful and patient, even though the shop was quite busy.

January 17, 2026
Unprompted review
GO Outdoors - Lincoln logo

Reply from GO Outdoors - Lincoln

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Really helpful staff

Bought new walking boots among other things, and received friendly and professional help from Abraham, who is both knowledgeable and very patient. Sam on the till was also very polite and patient while I sorted out my purchases. I always find Go Outdoors staff excellent in the 2 branches I use, and enjoy shopping here.

January 15, 2026
Unprompted review
GO Outdoors - Lincoln logo

Reply from GO Outdoors - Lincoln

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Ask for Abraham

Abraham gave us excellent advice in understanding what clothing we need for our trip to Svarlbard, which was really helpful. He was amazing. Thank you

January 14, 2026
Unprompted review
GO Outdoors - Lincoln logo

Reply from GO Outdoors - Lincoln

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Best bike shopping with Grant at Go Outdoors

If you’re looking for a bike in Lincoln, I highly recommend Go Outdoors, This is not because of their competitive prices, but also their outstanding staff.
We visited the shop a few days a go, Grant was there to help. This gentleman went above and beyond to help us find a prefect bike. Very happy with our new bike, thanks Grant.

January 2, 2026
Unprompted review
GO Outdoors - Lincoln logo

Reply from GO Outdoors - Lincoln

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Very Helpful Assistant

Bought a pair of walking shoes today. I knew what I wanted. The assistant, Donna, was able to point out the product details and I realised I had asked for the wrong thing. She brought what I wanted. Thanks Donna.

January 6, 2026
Unprompted review
GO Outdoors - Lincoln logo

Reply from GO Outdoors - Lincoln

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

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