Came over for a pair of walking boots, we were served by the extremely knowledgeable Eddie, who helped me find a pair. Explained how much money I'd save by becoming a member and made sure I got the be... See more
Company replied
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Came over for a pair of walking boots, we were served by the extremely knowledgeable Eddie, who helped me find a pair. Explained how much money I'd save by becoming a member and made sure I got the be... See more
Company replied
The sales associate James was really helpful answering all of my questions. He was extremely patient as I tried on several jackets (multiple times) while making up my mind. He was knowledgeable and po... See more
We'd like to thank the two "E's" Emma and Eric,for their invaluable help and attention in taking their time and focus choosing our new walking boots. Polite and knowledgeable staff are priceless, a... See more
Company replied
Really good shopping experience today. Emma was super friendly and helpful, answering all our questions and fetching different sizes of boots to try on. She seemed to genuinely care that we made a goo... See more
Company replied
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17 Ranelagh Street, L1 1JW, Liverpool, United Kingdom
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This was my first time shopping at Go Outdoors and I was very pleased. James was really helpful and took the time to help me find the right walking shoes. Would definitely recommend.

Reply from GO Outdoors - Liverpool (Express)
Good friendly staff who knew what they were doing, cheerful and positive

Reply from GO Outdoors - Liverpool (Express)
I’ve recently purchased a Bergen and became a member. I was perusing online and came across the sort of trainer I was looking for and was amazed by the price. I phoned the store and was dealt with in an extremely polite and professional manner. I went to the shop and ordered in store and the gentleman was the same as I had spoken to on the phone. Extremely accommodating and knowledgable on my purchase. Attention to detail outstanding. Many thanks Nathan.

Reply from GO Outdoors - Liverpool (Express)
Helpful staff.excellent price and the product I was looking for

Reply from GO Outdoors - Liverpool (Express)
Friendly patient helpful cheerful staff...couldnt be better.... especially as i just arrived closing time.
(BUT management need a kick. I followed web instructions to find Liverpool Express and its not listed!)

Reply from GO Outdoors - Liverpool (Express)
I was helped by Eric who was faultless. He was patient, thoughtful and very efficient. I didn't feel under any obligation to buy even after 20 mins and he'd fetched the third (or was it fourth) pair of shoes. I did buy and left feeling very impressed with the service, especially as it last thing on a Friday. Thanks Eric.

Reply from GO Outdoors - Liverpool (Express)
Really good shopping experience today. Emma was super friendly and helpful, answering all our questions and fetching different sizes of boots to try on. She seemed to genuinely care that we made a good choice for us, not just a good sale. Prices and choice were really good too, and additional offers always appreciated.

Reply from GO Outdoors - Liverpool (Express)
Visited the Liverpool express store earlier to purchase a pair of Salomon trainers. Eddie who served me was very helpful and he is a great credit to the store. He made my visit very easy and I’m thankful for his help.

Reply from GO Outdoors - Liverpool (Express)
Visited the Liverpool store at the weekend to buy a rucksack
Eric and Emma have brilliant customer service
I would not go anywhere else for hiking gear as I appreciate the expert advice

Reply from GO Outdoors - Liverpool (Express)
Excellent customer service, when checking out I was made aware of the discounts I could receive because I am a DofE participant

Reply from GO Outdoors - Liverpool (Express)
Eddie could not have been more helpful and friendly - he listened carefully to everything we said we needed and brought it to us, which made everything so much easier. We said we are vegan and do not wear animal products, and he was checking the labels of everything he showed us, very knowledgable and impressive. Thank you!

Reply from GO Outdoors - Liverpool (Express)
First class service! I needed a new pair of walking shoes, having tried a few other shops I went into Go Outdoors by Central Station and I was served by Eric, who did a brilliant job. Good advice and guidance given on a wide variety of shoes, I didn't feel rushed and I was very pleased by the price of my selected boots. Thanks Eric! Great service!

Reply from GO Outdoors - Liverpool (Express)
I needed to change some 9.5 sized Mendl shoes ordered online for a larger size. The size 10s were too big. Sales assistant ‘Eddie’ was really helpful in getting me a pair of shoes that fitted my slightly wide feet.

Reply from GO Outdoors - Liverpool (Express)
The person in store was very helpful with our purchases

Reply from GO Outdoors - Liverpool (Express)
Although the shop is small (Express) there was a decent range of boots to choose from. Thanks to Emma who found the boots I wanted to try on and helped me with my purchase.

Reply from GO Outdoors - Liverpool (Express)
Thank you Eddie for all the help and advice you gave my dad and I today. You and your colleagues are all so knowledgeable and kind.

Reply from GO Outdoors - Liverpool (Express)
Found exactly what I was looking for thanks to the very friendly staff.
Eddie and the gang were brilliant and a credit to the company

Reply from GO Outdoors - Liverpool (Express)
Great shopping experience today. Eddie was most helpful with sizing and advice regarding my new boots.

Reply from GO Outdoors - Liverpool (Express)
Great customer service from Mollie. I asked her about becoming a member and how it worked and she was very helpful, (membership seems like a no brainer to me!) I got a great deal on trainers and a coat. Highly recommend 👌

Reply from GO Outdoors - Liverpool (Express)
Called in having been to another store and the difference in service was very noticeable! Thank you Eric for your help and your pleasant manner.

Reply from GO Outdoors - Liverpool (Express)
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