GO Outdoors - Liverpool Reviews 

Arrived very quick made up with the quality I love outdoors and was deliver as it said it would.. no messin about straight forward x thank you

I can't say enough how helpful they were here! I've been having a really frustrating issue with getting a replacement part for my tent and the staff here were absolute god sends. Reece and Morgan were super friendly, knowledgeable and both did a great job figuring out the issue and didnt hesitate to put in the effort to work things out. Now my camping trip is saved and I know where to come in the future if things go wrong again. Thanks guys!

Very pleasant shop to wander around and plenty to choose from. Grabbed some really good gear at great prices and got served by Callum who was very friendly and professional. Great service.

Staff (Callum) very helpful, looked after my purchases while I carried on shopping, knew where everything was, very good with my children

Excellent service at Go Outdoors Bootle - Harry was extremely helpful and knowledgable

We visited Go Outdoors store Liverpool and were helped by Becky she was really polite and helped me choose the best coat for me. Nothing was too much trouble for her, very professional service.

I love going to Go Outdoors because I know I’ll always come out with an item I have bought for myself, a member of my family or a friend. The staff are very friendly and extremely helpful.

We came to get my wide footed husband walking shoes. Becky was so knowledgeable and helpful. Her advice was spot on and she explained everything and even found us the right socks. Wouldn’t get walking boots from anywhere else.

We were served by Becky and she was amazing. She took us everywhere we needed and was open to any questions and added in her own recommendations. She made sure I took the right sleeping bag according to my height and rather than being vague she took us everywhere straight away. She was amazing help and we would ask her for help again❤️

Very helpful staff.great choice of merchandise.great discount with their app.

Becky was great help very informative knew her stuff. 10 out of 10.

The customer service was very good. Becky listened to what it was i was looking for in a pair of walking shoes and responded really helpfully. She was friendly and understood the products she was selling. The choice of walkung boots and shoes was comprehensive and even included my awkward size!!

Went in for Duke of Edinburgh items fo my daughter, not an avid hiker so i needed assistance. Store assistant Paul was extremely helpful, not only finding us the items but also showing my daughter how to use them. Outstanding customer service!

We visited the store in Liverpool. Morgan was informative, friendly, approachable and explained everything we wanted to know about the product we were buying. He is a credit to your company.

Jenny was very helpful, fantastic customer service

I recently visited the shop today and had a great experience. I was picking up a couple of pairs of outdoor trousers and ended up grabbing a drink on the way out. The staff member, Jenny, was super helpful—she reminded me about their membership card scheme and even helped me track down a family member’s card to apply a discount. It made the whole shopping trip a lot smoother and saved me a few quid. Overall, great customer service and a really pleasant visit

Fabulous bargains, especially with my (now renewed) membership card.

Jenny - customer service agent, at the till - was incredibly helpful and provided excellent advice. A great asset 👍

I wish I could give 0 stars, customer service in this shop is actually shocking. Manager assists us, was totally rude and not at all helpful, asked for her name but she wouldn’t give it to us as she “wasn’t on shift” so why would you be in work and on the shop floor if you were not on shift, so Go Outdoors expect their staff to work for nothing now?