Location is bang on the high street just where you need it, we required some wellies so headed upstairs. Jet was most welcoming and helpful with our request. My 2 year old found a sweeping brush and s... See more
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Jet gave us a great customer experience, had a lovely chat and he helped us find everything we needed to get back on route for our camping trip
Company replied
The staff were amazing and quick too we got there late but Jet still helped us out just before they closed! I would definitely recommend this place and will definitely go back!
Company replied
Was served by David in my purchase of a waterproof jacket. Excellent service from a very nice guy. Would recommend this store for outdoor gear.
Company replied
Company details
About GO Outdoors - Llandudno (Express)
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
34 Mostyn Street, LL30 2RP, Llandudno, United Kingdom
- 01492 552111
4.9
Excellent
840 reviews
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Service from Tricia was excellent
March 15, 2025
Unprompted review
Reply from GO Outdoors - Llandudno (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Llandudno (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Staff are always friendly and helpful…
Staff are always friendly and helpful at this store.
March 14, 2025
Unprompted review
Reply from GO Outdoors - Llandudno (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Thank you for your help Tricia
Thank you for your help Tricia, I was looking for some kind of gilet for when I’m out walking and a couple of fleeces to wear underneath, you found me the perfect one North Ridge love it !!
March 14, 2025
Unprompted review
Reply from GO Outdoors - Llandudno (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Good experience
The salesman upstairs (Will) was brilliant help. Very good people skills, and an asset to the company.
March 16, 2025
Unprompted review
Reply from GO Outdoors - Llandudno (Express)
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Really helpful staff
Really helpful staff - Tricia
Great to have this store in the town centre
March 13, 2025
Unprompted review
Reply from GO Outdoors - Llandudno (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Llandudno (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
I had an outstanding experience with…
I had an outstanding experience with Cally and Martin from Go Outdoors in Llandudno. Both were incredibly helpful, providing excellent customer service. Cally went above and beyond to assist me with product details, and Martin was equally attentive. Their friendly and professional approach made my shopping experience smooth and enjoyable. Highly recommend their service!
March 6, 2025
Reply from GO Outdoors - Llandudno (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Thanks to Martin in the Llandudno store…
Thanks to Martin in the Llandudno store for the excellent customer service. Very happy with my gloves and slippers.
February 11, 2025
Unprompted review
Reply from GO Outdoors - Llandudno (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Llandudno (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Llandudno (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great value
Great value - 2 visits - really helpful, friendly staff - thank you Cally and Martin
February 17, 2025
Unprompted review
Reply from GO Outdoors - Llandudno (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Excellent customer service from Helen…
Excellent customer service from Helen upstairs, which is most unusual these days, top of the shop, well done Helen, you are a breath of fresh air
February 14, 2025
Unprompted review
Reply from GO Outdoors - Llandudno (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great service good product server was…
Great service good product server was Martin
February 20, 2025
Unprompted review
Reply from GO Outdoors - Llandudno (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Llandudno Express- Great service from Tricia
Llandudno Express
We were extremely well looked after by Tricia. I was looking for a pair of good walking shoes and I was very interested in some of the Merrell shoes. Tricia brought me a number of different pairs to try on and nothing was too much trouble. Personal service is always better than online purchase
February 16, 2025
Unprompted review
Reply from GO Outdoors - Llandudno (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Big respect to Ashley
I was served by a very helpful man called Ashley who helped me by sharing some of his own experiences with equipment I was buying.
February 15, 2025
Unprompted review
Great advice and service from Ashley &…
Great advice and service from Ashley & Helen, thank you! Love my backpack, great quality product, great price with my members card.
February 14, 2025
Unprompted review
Great customer service from both Cally…
Great customer service from both Cally and Ashley. Helped me find the product I needed at a great price. Would definitely recommend.
Managed to get some Sealskinz Harling Gloves.
Thank you
February 14, 2025
Unprompted review
Could easily locate what I came for and…
Could easily locate what I came for and sales lady fortunately noticed a slight fault in product, so swapped it for a non-faulty one. Thanks.
February 10, 2025
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