We wanted to buy two pairs of lightweight walking shoes today and were served by Harri. His attitude, service and knowledge were excellent, and he made us feel very welcome in the store. We are ple... See more
Company replied
Location
Switch locationLondon Road North 71, NR32 1LS Lowestoft, England, GB
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While on a visit to Lowestoft I popped into Go Outdoors to have a browse! However with the friendly help of staff ,in particular Hilary. and her indepth knowledge of stock, I eventually left that stor... See more
Company replied
Harri was really helpful and definitely knew his stuff. No hard sell, gave his honest opinion on women’s walking boots and then left us to make our choice. Wouldn’t hesitate to recommend going to see... See more
Company replied
I was look after in a quick helpful polite manner. The boots I bought are of excellent quality. They are replacing an 8year old pair of treking boots. So walking regularly on all manner of surfaces... See more
Company details
About GO Outdoors - Lowestoft (Express)
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
London Road North 71, NR32 1LS, Lowestoft, England, United Kingdom
4.6
Excellent
69 reviews
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Reply from GO Outdoors - Lowestoft (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 4 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great Service
We had great service when we went to buy new walking shoes. Harri was super helpful, and even pointed out that the price might be cheaper online. Very honest
April 12, 2025
Unprompted review
Reply from GO Outdoors - Lowestoft (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Lowestoft (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
As always the staff were on point
As always the staff were on point, they knew exactly what I needed when I asked. They made sure I had the correct size when fitting so I've gone away very happy. Top team..👍🏻
April 5, 2025
Unprompted review
Reply from GO Outdoors - Lowestoft (Express)
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Excellent staff!
Ordered numerous items from Millets and to return some items I was told Go Outdoors would take them back. Today I returned 9 items for refund. The staff were extremely helpful, pleasent and efficient in the way they handled my returns. Good staff are hard to find, Lowestoft shop have them! Very satisfied customer.
March 31, 2025
Unprompted review
Reply from GO Outdoors - Lowestoft (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Lowestoft (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Helpful staff
Helpful staff. I was looking for something very specific and she assisted me by showing several options. I found what I wanted.
March 16, 2025
Reply from GO Outdoors - Lowestoft (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Lowestoft (Express)
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Ask to speak to Harri for help!
Harri was really helpful and definitely knew his stuff. No hard sell, gave his honest opinion on women’s walking boots and then left us to make our choice. Wouldn’t hesitate to recommend going to see him at the Lowestoft branch for help and guidance!
Thank you Harri 😊
February 28, 2025
Unprompted review
Reply from GO Outdoors - Lowestoft (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
All staff very friendly and helpful.
All staff very friendly and helpful.
Shop nicely set out and clean.
March 5, 2025
Reply from GO Outdoors - Lowestoft (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Lowestoft (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Very helpful
I was greeted by Hilary who said if I needed help she is here. I took her up on the offer explained what I was looking for she took me to the rack with these on answered my questions I bought one of these thanked her for her help paid and left
February 28, 2025
Unprompted review
Reply from GO Outdoors - Lowestoft (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Janet & Harry were very helpful!
January 30, 2025
Unprompted review
Reply from GO Outdoors - Lowestoft (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Oli and Marie
A really good experience today. The new shop is lovely. Thanks to Harri for helping us with the DofE information and the discounts! Will certainly be back to shop with you again.
February 20, 2025
Unprompted review
Reply from GO Outdoors - Lowestoft (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Gentleman was very helpful and polite.
February 13, 2025
As a big fella I really struggle to…
As a big fella I really struggle to find shoes to fit, the sales assistant Janet did a great job of finding me a nice selection to choose from and I walked out with a lovely pair of Merrells, so thanks for some great customer service and to Go-outdoors for actually having a good selection!
February 11, 2025
Unprompted review
helpful staff
The staff were very helpful in helping me select the correct walking shoes.
February 11, 2025
Great customer service in Lowestoft
Not a company I was familiar with as they had taken over an existing business in Lowestoft.They had also taken on the staff who had worked there before. They are absolutely brilliant- welcoming, helpful and super efficient.
February 6, 2025
Janet and Harry were very helpful when…
Janet and Harry were very helpful when looking for everything for our holiday. Would return so thank you 😊
January 24, 2025
Unprompted review
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