Alex S was an amazing helping hand in choosing what we wanted that fit our needs without just making us get the most expensive option even putting our chosen items aside for when we eventually decided... See more
Company replied
Location
Switch locationMeadowhall Shopping Centre, S9 1EH Sheffield, Meadowhall, GB
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See what reviewers are saying
Very knowledgeable and helpful staff. Nothing was too much trouble and we received good advice on selecting the right walking boot Rhyas was particularly helpful and we wouldn’t have had a clue with... See more
Company replied
Our assistant Kaspar was super friendly and helpful. He approached us nicely and offered to help. Nothing was too much trouble. He made us aware of different brands and explained their positives and n... See more
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The member of staff that served me at the till was quite rude, she was too busy talking to an other colleague and never once spoke to me when serving me at the till , and when I enquired about the mem... See more
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Company details
About GO Outdoors - Meadowhall (Express)
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Meadowhall Shopping Centre, S9 1EH, Sheffield, Meadowhall, United Kingdom
4.9
Excellent
222 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Courteous and professional service from…
Courteous and professional service from Jake at Meadowhall
February 26, 2025
Unprompted review
Reply from GO Outdoors - Meadowhall (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Top class service
Scott and Jake were amazing. Friendly welcome from both of them. They couldn't do enough to assist and made the experience of shopping at 'Go Outdoors' really special. I will certainly be returning to purchase more items in the near future.
February 24, 2025
Unprompted review
Reply from GO Outdoors - Meadowhall (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Meadowhall (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
I went to buy shoes and Olivia at ho…
I went to buy shoes and Olivia at go outdoor helped me to select and find the shoe size I was looking for and she was so pleasant, helpful and greeted me so well that I really enjoyed the experience of shopping and felt valued and welcomed and enjoyed chatting with her . Best customer service :)
Thanks
February 23, 2025
Unprompted review
Reply from GO Outdoors - Meadowhall (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Excellent product excellent service
Got a perfect jacket after looking round for weeks for one. A big thank you to Lisa who was so helpful. If only all sales assistants were as lovely and helpful as she was 😊
February 21, 2025
Unprompted review
Reply from GO Outdoors - Meadowhall (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Reply from GO Outdoors - Meadowhall (Express)
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Go Outdoors Customer Care Team
Brilliant experience!
Malin and Archie were really helpful and friendly!
February 18, 2025
Unprompted review
Reply from GO Outdoors - Meadowhall (Express)
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Lisa was very helpful with checking the…
Lisa was very helpful with checking the status of my discount card which had just expired.
So I renewed my membership in store many thanks Lisa for your assistance.
February 18, 2025
Unprompted review
Reply from GO Outdoors - Meadowhall (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Lisa was very helpful
Lisa was very helpful and sorted out my dithering over which walking boots to buy. Very knowledgable and friendly.
February 17, 2025
Unprompted review
Reply from GO Outdoors - Meadowhall (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Lisa at the meddowhall outlet provided…
Lisa at the meddowhall outlet provided friendly and outstanding customer service - she also helped pick out an item which was appreciated.
February 17, 2025
Unprompted review
Reply from GO Outdoors - Meadowhall (Express)
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Excellent service
Excellent service, very helpful. Spoke with Billy, he was really good
February 15, 2025
Unprompted review
Reply from GO Outdoors - Meadowhall (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Great service
Friendly staff Scott and Archie very helpful 👍 would definitely visit Meadowhall shop again
February 17, 2025
Unprompted review
Reply from GO Outdoors - Meadowhall (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Very friendly staff.
Very friendly staff. Lisa served me and was helpful.
Stock choices were good.
Good choice of sizes.
February 13, 2025
Unprompted review
Good feedback regarding purchase
Good feedback regarding purchase, and further information regarding future items
February 13, 2025
Great customer service from Archie at…
Great customer service from Archie at Meadowhall store today .
February 13, 2025
A really great selection of great gear…
A really great selection of great gear at great prices and very helpful friendly staff
February 13, 2025
Unprompted review
Went in to get a new coat for dog…
Went in to get a new coat for dog walking. I was served by a lovely lady named Lisa who saved me a fortune.
February 12, 2025
Unprompted review
Coat shopping
Brilliant customer service Lisa was very nice and also very helpful. We will certainly be going again soon
February 12, 2025
Unprompted review
Give Lisa a pay rise
Went to go outdoors for some bits for the ski trip to France with the lads and was served by Lisa, she was very helpful and friendly. Probably have broke some bones if she didn’t tell me I couldn’t wear my timbo boots skiing. :)
February 3, 2025
Unprompted review
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