. I’m very pleased with the outcome of my recent visit to Go Outdoors Milton Keynes. After a difficult couple of weeks, things were finally sorted to a very good standard. I’d especially like to thank... See more
Company replied
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See what reviewers are saying
Wanted to upgrade our tent, was looking at two in particular. Relatively novice campers so asked for advise. James helped us, his knowledge and advice were so helpful. Gave us a few camping tips too.... See more
Company replied
Went to the store to specifically look at some tents and cycling equipment to find that the whole of the upstairs was closed for stocktaking on a Sunday afternoon at 2.30pm ,wouldn't mind so much bu... See more
Easy to find, good parking, amazingly large store with many bits of kit open and available to try. Including - chairs, sleeping bags, air mattresses etc. and the tents are fully setup instore and outs... See more
Company replied
Company details
About GO Outdoors - Milton Keynes
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Central Retail Park, Patriot D, MK13 8PU, Milton Keynes, United Kingdom
- 01908 062849
4.8
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
T Shirt Folding
Great service - super friendly and knowledgeable. T Shirt folding lesson from Kerry was my highlight 😄
July 18, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
great customer service from Rome
July 18, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Rome at the Milton Keynes branch served…
Rome at the Milton Keynes branch served us on the tills today. He was smiley, polite and extremely helpful. We had only just signed up to the Membership but he allowed us the discount today instead of waiting 24-48 hours and what a difference it made! Fantastic experience here and will be back for all our camping and caravan essentials thank you ☺️
July 18, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Our first trip to Go Outdoors MK
Our first trip to Go Outdoors MK, lots of choices and stock levels. The staff were all helpful. Shout out to Rome who served us on the checkout, he asked where we were going on holiday and was really friendly.
July 18, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Go Outdoors Customer Care Team
MK Store - great experience!
MK Store - Daniele Paulucci was very efficient and kind to us at the cash-till. His colleague (forgot name) was proactive and knowledgeable showing us the different tent types and showing us where everything was. Thanks all!
July 15, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Very helpful staff asked questions…
Very helpful staff asked questions about the camping chairs. Everyone was very polite and even at the check out too. Thanks Daniel
July 16, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Still waiting on items
Still waiting on items
Lack of communication
A member of staff in the mk branch has no customer service skills very rude and ignorant
First time using GO OUTDOORS not impressed
July 9, 2026
Reply from GO Outdoors - Milton Keynes
We are saddened to hear that you are still awaiting some items from your order. We have identified an issue with email communications not being received by some customers and apologise that this has affected your order.
We can advise that the remaining items are awaiting collection at the selected store. We have also reached out to you via your email address to confirm this and requested further details regarding your in-store experience s this is certainly not the level of service that we would expect to be provided. Please check your inbox for our message.
We hope that you will purchase from Go Outdoors in the future to allow us the opportunity to improve upon the service received.
Kind regards,
GO Outdoors Customer Care Team
Wayne great customer service and…
Wayne great customer service and leadership qualities,
July 15, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Helpful staff
I bought a few lovely summer dresses, great price and quality. Staff Kerry is very friendly and helpful! Definitely coming back again.
July 15, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Easy to get what I needed for a fair…
Easy to get what I needed for a fair price.
Daniele Paolucci was particularly helpful.
July 15, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Went a couple days ago and Lynn was…
Went a couple days ago and Lynn was very friendly and really helpful with questions I had
July 13, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Very helpful staff
Went to the Milton Keynes store. Very helpful staff, especially Olivia who was very helpful, informative and friendly. Service with a smile!
July 14, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Milton Keynes
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Lyn was very helpful and courteous
Lyn was very helpful and courteous, thank you
July 13, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Great Store & Staff
On my visit the store was laid out very well and tidy. When I went to the till, Lynn kindly served me, her customer service was great! Lovely to talk to and check to see if I was a member to get my discount and also checked if I was a student, blue light card member or of any clubs, which allowed us to get more discount on my items. I’ve visited the store a few times and my dad as well and we’ve always had a great smooth visit :)
July 13, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Buying a pair of walking boots. Great staff member
I went into the Milton Keynes branch to buy a pair of walking boots which I always have issues with getting the right pair. I currently have a pair of 8year old Salamon's which have always been a bit too narrow. I was served by Josh who I thought had a great knowledge of the different brands you stock and the positive or negative reviews associated with each. He answered all questions and gave advice he didn’t push at all and I think genuinely wanted to get the correct pair for me. I found him approachable and interested. Well done Josh, it’s quite rare to get a young member of staff that professional. He is certainly a great asset to your company and should be commended for his attitude to his job. If only every company had a Josh. Well done again. I hope this review reaches your senior management and Josh himself.
July 12, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
The best customer service I have ever…
The best customer service I have ever received, Kerry was incredibly kind and is a key asset to Go Outdoors.
July 11, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Amazing salesmenship and support.
Beautiful help from Dylan who helped me select the put up bed i was looking for. giving demonstrations, information and overall support, give this man a raise. Rome served me in no time with a smile and somehow managed to sell me a membership I was not looking for, fantastic salesman ship from him. Beautiful expirance and will return thanks to the 2 gentlemen
July 10, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Kerry was very helpful indeed snorting…
Kerry was very helpful indeed sorting out my issues with a return. Great service indeed
July 11, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Josh was very helpful
Josh was very helpful, price checking items and then a speedy service.
July 11, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
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