I don’t usually leave reviews, but I had such an amazing customer service experience today that I felt I had to. Lee was absolutely brilliant from start to finish. He was incredibly helpful, fr... See more
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Ordered it on a Monday, 3 - 5 working day delivery, didn't get there on Friday so I rang Customer Service on the 31st of July at approximately 5:30pm. They advised there might be a delay until Tu... See more
Company replied
Haven't been to the store in a while and realised that my membership had lapsed. However this wasn't a problem as when I went to pay for my items I found Rome to be very helpful and he was able to set... See more
Company replied
Staff member Lynn was excellent with us today during our visit. She had a positive attitude, was happy and cheerful. She was great with her customer service and we will be back.
Company replied
Company details
About GO Outdoors - Milton Keynes
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Central Retail Park, Patriot D, MK13 8PU, Milton Keynes, United Kingdom
- 01908 062849
4.8
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Very good service from the team
Very good service from the team, Staff Rome is very informative and helpful
August 22, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Milton Keynes
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Rome (milton Keynes) was so helpful at…
Rome (milton Keynes) was so helpful at the customer counter, excited for our camping with the new stuff. Thank you.
August 22, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Served today by Rome who was helpful…
Served today by Rome who was helpful and professional
August 21, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Reply from GO Outdoors - Milton Keynes
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Superb staff…
The staff are excellent in the Milton Keynes branch. Always so willing to help, I’ve never experienced such good customer service anywhere else as I do here.
August 20, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
Unfortunately I had to return a dress…
Unfortunately I had to return a dress that didn’t suit me, but there’s was no problem at all, then I walked around found a nice t/shirt very happy, was served by Lynn who was lovely, totally professional and curtious and helpful
August 17, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Staff member Lynn was excellent with us…
Staff member Lynn was excellent with us today during our visit. She had a positive attitude, was happy and cheerful. She was great with her customer service and we will be back.
August 18, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Lynn was kind and helpful
I always enjoy shopping at go outdoors. This time Lynn was kind and very helpful.
August 18, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Fantastic Lynn
Great shop. Lynn was fantastic. She was so helpful and cheery. Really made the shopping experience easy and pleasant. Great customer service. Thank you Lynn!
August 18, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Lynn was very helpful as the payment…
Lynn was very helpful as the payment desk.
August 17, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Rome was very helpful and knowledgeable
Rome was very helpful and knowledgeable
August 16, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
I don’t usually leave reviews
I don’t usually leave reviews, but I had such an amazing customer service experience today that I felt I had to.
Lee was absolutely brilliant from start to finish. He was incredibly helpful, friendly and knowledgeable, and really took the time to understand what we were looking for as it was our first fishing experience.
He made everything so easy for us and gave us great advice, which made the whole experience even better. Customer service like this really stands out and deserves to be recognised.
A massive thank you to Lee for all his help — we really appreciate it!
August 16, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent customer service
Haven't been to the store in a while and realised that my membership had lapsed. However this wasn't a problem as when I went to pay for my items I found Rome to be very helpful and he was able to set up a new one for me. He also confirmed the price of items before I purchased them as one didn't have a price tag on it. Overall, a very positive experience thanks to the excellent customer service and friendliness of the staff, in particular Rome.
August 16, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Very helpful staff
Very helpful staff. Bought some work boots but almost bought the wrong size, Kerry made sure i was aware of which size i was purchasing.
July 29, 2026
Reply from GO Outdoors - Milton Keynes
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Fantastic service from Sarah
Fantastic service from Sarah. I spoke with her on the phone regarding a roof tent ans she had it sorted for me within a few hrs. Took the drove to Milton Keynes store and my product was ready on a trolley for me. Big thank k you to Sarah for helping ne on this one.
August 14, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Milton Keynes
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
An absolute pleasure to shop here. We called the store on Sunday 9th…
We called the store on Sunday 9th August and spoke with Sean the manager about buying a tent as we have never camped before. He was very helpful and advised us to ask for Molly and Arron when we came in on Monday 10th.
Both Molly & Arron were brilliant, extremely helpful and friendly as we know nothing about camping.
We purchased a tent & other bits, carpet, foot print, kettle etc and we wouldn’t go anywhere else for our camping gear.
We camped this week and had a fab time and all our kit worked perfectly.
Also Lynn on the till was very friendly and efficient. It was a pleasure to visit the Milton Keynes store and we will be back next week for some other camping gear that we now feel we need.
August 10, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Kerry in Milton Keynes was fantastic
Kerry in Milton Keynes was fantastic, a big asset to the GoOutdoors company!
August 13, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Very Friendly and Knowledgeable Staff
Lee on Bikes was very friendly, knowledgeable and helped find the perfect bike for my daughter for her birthday. Thanks so much Lee, you’re a star!
August 10, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
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