Wanted to upgrade our tent, was looking at two in particular. Relatively novice campers so asked for advise. James helped us, his knowledge and advice were so helpful. Gave us a few camping tips too.... See more
Company replied
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See what reviewers are saying
Easy to find, good parking, amazingly large store with many bits of kit open and available to try. Including - chairs, sleeping bags, air mattresses etc. and the tents are fully setup instore and outs... See more
Company replied
Visited the store today to buy waterproofs for my children. Asked a member of staff if there were any more children's waterproof trousers anywhere else as there were only a few pairs in the children's... See more
Company replied
Their membership scheme is a bit of an annoyance as you have to pay for it every year simply to get prices that match other shops. The system itself isn't very slick - I ordered as part of an online p... See more
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Company details
About GO Outdoors - Milton Keynes
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Central Retail Park, Patriot D, MK13 8PU, Milton Keynes, United Kingdom
- 01908 062849
4.8
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Great experience
Great experience, found everything I needed. Lynn was particularly helpful in pointing me in the right direction and when paying
August 3, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
What a fantastic Customer Sales Person…
What a fantastic Customer Sales Person KERRY is. She knew her product, sold the product with a smile. Lovely person.
August 2, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Great customer service
Big store, well organised and good prices (especially with the Go Outdoors card). I only go to this one even though it’s not the closest Go Outdoors to me. On multiple occasions I’ve been in and Luke has always been extremely helpful and polite.
July 31, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Kerry was absolutely lovely at the till…
Kerry was absolutely lovely at the till and she made my day!! She is wonderful and an invaluable member of your team!
July 31, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
A positive experience
I was looking for walking boots and Kerry was so helpful as I have problems with my feet , she could not have been more patient with me .
Thank you Kerry
Rowena
July 30, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Milton Keynes
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Milton Keynes
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Lynn was very helpful and cheerful
Lynn was very helpful and cheerful. She was very engaging with us and made jokes. Give her the wine
July 28, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Staff were really helpful and Lynn on…
Staff were really helpful and Lynn on the checkout helped me sort out my membership. I went in for a camping stove and came out with a pair of walking shoes due to the excellent range in stock.
July 28, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Purchased raincoat as required
Purchased raincoat as required. Not a great selection for women.
Friendly and helpful customer service from Lynn - thanks.
July 27, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Nice Staff - Nice Discount
Lynn on the checkout at Milton Keynes was lovely. I was buying a sleeping bag and thought the Go Outdoors discount was pretty amazing, but without prompting, she asked if I was Military or Emergency Services and I told her I was a Military Veteran and I got a further discount. Amazing service… thank you Lynn and thank you Go Outdoors … I will definitely be coming back 🤩
July 27, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Excellent Customer Service today from…
Excellent Customer Service today from Molly and the staff. Dealt with my issue swiftly and professionally. Thank you
July 27, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Visited mk store served by Lynn who was…
Visited mk store served by Lynn who was helpful and advised me the item I was buying was in and offer buy 1 get 1 free, she was friendly and knowledgeable. A credit to the store.
July 27, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Lynn at the Till was very helpful with…
Lynn at the Till was very helpful with our purchase.
July 27, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
I was served by Lynn in Milton Keynes
I was served by Lynn in Milton Keynes, super helpful and generally interested in what the customers had to say, which is rare. Thank you Lynn, people like you, are the reason we come back to the store
July 27, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Excellent customer service
Go Outdoors' customer service is always excellent; today, once again, I received great service—this time from Lynn, who was brilliant.
Many thanks.
July 27, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Helpful staff (Lynn) who notified me…
Helpful staff (Lynn) who notified me that blue light card could be used in store.
July 27, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
I had a great experience at GO Outdoors…
I had a great experience at GO Outdoors Milton Keynes thanks to Rome. He was friendly, professional, and went above and beyond to help me. Nothing was too much trouble, and he made the whole shopping experience easy and enjoyable. Excellent customer service like this is hard to find, and he’s a real credit to the store. Thank you, Rome!
July 26, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Luke from MK store. 10/10 service .
I had the pleasure of dealing with Luke from milton keynes store.
I asking for a beach trolley. He said they was sold out. He said I could order one into store to which I said is I go on holiday the next day.
He told me he was going to speak to his manager, he came back and sold me the Ex display. He was Very polite and went out of his way to help me. 10/10 service mate.
July 25, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Very helpful assistant in Milton Keynes…
Very helpful assistant in Milton Keynes store, I was invisible in Mountain Warehouse and so left.
At Go outdoors the assistant said he could get the boots in my colour or I could buy on line and he looked them up to check they still had some in the sale.
July 10, 2026
Reply from GO Outdoors - Milton Keynes
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
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