Wanted to upgrade our tent, was looking at two in particular. Relatively novice campers so asked for advise. James helped us, his knowledge and advice were so helpful. Gave us a few camping tips too.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Wanted to upgrade our tent, was looking at two in particular. Relatively novice campers so asked for advise. James helped us, his knowledge and advice were so helpful. Gave us a few camping tips too.... See more
Company replied
Easy to find, good parking, amazingly large store with many bits of kit open and available to try. Including - chairs, sleeping bags, air mattresses etc. and the tents are fully setup instore and outs... See more
Company replied
Visited the store today to buy waterproofs for my children. Asked a member of staff if there were any more children's waterproof trousers anywhere else as there were only a few pairs in the children's... See more
Company replied
Their membership scheme is a bit of an annoyance as you have to pay for it every year simply to get prices that match other shops. The system itself isn't very slick - I ordered as part of an online p... See more
Company replied
Written by the company
Written by the company

Central Retail Park, Patriot D, MK13 8PU, Milton Keynes, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic service from Sarah. I spoke with her on the phone regarding a roof tent ans she had it sorted for me within a few hrs. Took the drove to Milton Keynes store and my product was ready on a trolley for me. Big thank k you to Sarah for helping ne on this one.

Reply from GO Outdoors - Milton Keynes

Reply from GO Outdoors - Milton Keynes
We called the store on Sunday 9th August and spoke with Sean the manager about buying a tent as we have never camped before. He was very helpful and advised us to ask for Molly and Arron when we came in on Monday 10th.
Both Molly & Arron were brilliant, extremely helpful and friendly as we know nothing about camping.
We purchased a tent & other bits, carpet, foot print, kettle etc and we wouldn’t go anywhere else for our camping gear.
We camped this week and had a fab time and all our kit worked perfectly.
Also Lynn on the till was very friendly and efficient. It was a pleasure to visit the Milton Keynes store and we will be back next week for some other camping gear that we now feel we need.

Reply from GO Outdoors - Milton Keynes
Kerry in Milton Keynes was fantastic, a big asset to the GoOutdoors company!

Reply from GO Outdoors - Milton Keynes
Lee on Bikes was very friendly, knowledgeable and helped find the perfect bike for my daughter for her birthday. Thanks so much Lee, you’re a star!

Reply from GO Outdoors - Milton Keynes
Lynn served me with not only a smile but a genuine interest in the customer and their adventure that I was going on using the products from go outdoors!
Thanks Lynn for making my day just that much better!

Reply from GO Outdoors - Milton Keynes
Was served at checkout by Lynn who was friendly and helpful with answering all my questions. Brilliant customer care!

Reply from GO Outdoors - Milton Keynes
Staff where really helpfull - especially the lovely lady on the till called Lynn who took the time to make sure we had everything we needed and wished us a lovely holiday. Always nice to be served by staff who care.

Reply from GO Outdoors - Milton Keynes
Great, helpful and friendly service by Lynn. Lovely to speak to.

Reply from GO Outdoors - Milton Keynes
Lynn was very helpful and I got a good deal on a set of quickdraws

Reply from GO Outdoors - Milton Keynes
Lynn was a great assistant in Milton Keynes branch, very friendly professional and a great sense of humour, not seen that in store for a very long time or from anywhere else for that matter, world is such a cold and sad place at the moment, Lynn is a great asset to any company hold on to her, brighten up our day, won our custom for future purchases 😁

Reply from GO Outdoors - Milton Keynes
Went down to my local shop in Milton Keynes for a pump for my air tent. Had really good information about which ones I could use successfully. Very happy bunny.

Reply from GO Outdoors - Milton Keynes
Amanda was very helpful. Although the choice of ladies sandals in my size was limited, Amanda brought out all the ones she could find in my size. We had a discussion about a brand I had never heard of before. Came away with 3 pairs!

Reply from GO Outdoors - Milton Keynes
I went in to buy a board game for my next camping trip and Lynn was very helpful in guiding me with the membership and student discount at the till

Reply from GO Outdoors - Milton Keynes
Ordered it on a Monday, 3 - 5 working day delivery, didn't get there on Friday so I rang Customer Service on the 31st of July at approximately 5:30pm. They advised there might be a delay until Tuesday, as the packages were still in transit.
I then check Shopify today (3rd of August), and the items show as ready to pick up. I call Customer Service to check, and the nice individual on the phone tells me they've been ready to pick up since Friday. Was the first advisor lying or couldn't be bothered to check or? Not great service throughout all of this.
I didn’t receive any confirmation email showing it was ready for pick up. I received absolutely nothing. Had I not checked Shopify, I'd not be aware at all.

Reply from GO Outdoors - Milton Keynes
My first visit and very impressed with store layout and very comprehensive camping equipment availability on site and to finish off excellent service at checkout by Lynn who who was most helpful and gave us a big smile,
A perfect visit and prices seem very reasonable.

Reply from GO Outdoors - Milton Keynes
Very helpful member of staff on the till. Lynn helped me renew membership to get the member prices. However, Lynn did make by a Mars bar that had "accidently" ended up in my basket. ;))

Reply from GO Outdoors - Milton Keynes
Lynn has always been very helpful when I've been buying my equestrian products from the Milton Keynes store.

Reply from GO Outdoors - Milton Keynes
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.