GO Outdoors - Milton Keynes Reviews 

4,268
TrustScore 5 out of 5

4.8

Central Retail Park, Patriot D, MK13 8PU Milton Keynes, GB


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Rated 5 out of 5 stars

Wanted to upgrade our tent, was looking at two in particular. Relatively novice campers so asked for advise. James helped us, his knowledge and advice were so helpful. Gave us a few camping tips too.... See more

Company replied

Rated 5 out of 5 stars

Easy to find, good parking, amazingly large store with many bits of kit open and available to try. Including - chairs, sleeping bags, air mattresses etc. and the tents are fully setup instore and outs... See more

Company replied

Rated 4 out of 5 stars

Visited the store today to buy waterproofs for my children. Asked a member of staff if there were any more children's waterproof trousers anywhere else as there were only a few pairs in the children's... See more

Company replied

Rated 3 out of 5 stars

Their membership scheme is a bit of an annoyance as you have to pay for it every year simply to get prices that match other shops. The system itself isn't very slick - I ordered as part of an online p... See more

Company replied


Company details

  1. Camping Store
  2. Activewear Store
  3. Bicycle Store
  4. Climbing Club
  5. Horseback Riding Service
  6. Running Store

About GO Outdoors - Milton Keynes

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Written by the company

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contact info

  • Central Retail Park, Patriot D, MK13 8PU, Milton Keynes, United Kingdom

  • 01908 062849

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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4.8

All reviews

(4,268)

35,625 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic service from Sarah

Fantastic service from Sarah. I spoke with her on the phone regarding a roof tent ans she had it sorted for me within a few hrs. Took the drove to Milton Keynes store and my product was ready on a trolley for me. Big thank k you to Sarah for helping ne on this one.

August 14, 2026
Unprompted review
GO Outdoors - Milton Keynes logo

Reply from GO Outdoors - Milton Keynes

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Good Setvice

The lad who served us, Rome, was polite and efficient

August 14, 2026
Unprompted review
GO Outdoors - Milton Keynes logo

Reply from GO Outdoors - Milton Keynes

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

An absolute pleasure to shop here. We called the store on Sunday 9th…

We called the store on Sunday 9th August and spoke with Sean the manager about buying a tent as we have never camped before. He was very helpful and advised us to ask for Molly and Arron when we came in on Monday 10th.
Both Molly & Arron were brilliant, extremely helpful and friendly as we know nothing about camping.
We purchased a tent & other bits, carpet, foot print, kettle etc and we wouldn’t go anywhere else for our camping gear.
We camped this week and had a fab time and all our kit worked perfectly.
Also Lynn on the till was very friendly and efficient. It was a pleasure to visit the Milton Keynes store and we will be back next week for some other camping gear that we now feel we need.

August 10, 2026
Unprompted review
GO Outdoors - Milton Keynes logo

Reply from GO Outdoors - Milton Keynes

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Kerry in Milton Keynes was fantastic

Kerry in Milton Keynes was fantastic, a big asset to the GoOutdoors company!

August 13, 2026
Unprompted review
GO Outdoors - Milton Keynes logo

Reply from GO Outdoors - Milton Keynes

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Very Friendly and Knowledgeable Staff

Lee on Bikes was very friendly, knowledgeable and helped find the perfect bike for my daughter for her birthday. Thanks so much Lee, you’re a star!

August 10, 2026
Unprompted review
GO Outdoors - Milton Keynes logo

Reply from GO Outdoors - Milton Keynes

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Lynn served me with not only a smile…

Lynn served me with not only a smile but a genuine interest in the customer and their adventure that I was going on using the products from go outdoors!

Thanks Lynn for making my day just that much better!

August 11, 2026
Unprompted review
GO Outdoors - Milton Keynes logo

Reply from GO Outdoors - Milton Keynes

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Was served at checkout by Lynn who was…

Was served at checkout by Lynn who was friendly and helpful with answering all my questions. Brilliant customer care!

August 10, 2026
Unprompted review
GO Outdoors - Milton Keynes logo

Reply from GO Outdoors - Milton Keynes

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Staff where really helpfull

Staff where really helpfull - especially the lovely lady on the till called Lynn who took the time to make sure we had everything we needed and wished us a lovely holiday. Always nice to be served by staff who care.

August 10, 2026
Unprompted review
GO Outdoors - Milton Keynes logo

Reply from GO Outdoors - Milton Keynes

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Friendly Service

Great, helpful and friendly service by Lynn. Lovely to speak to.

August 10, 2026
Unprompted review
GO Outdoors - Milton Keynes logo

Reply from GO Outdoors - Milton Keynes

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Lynn was very helpful and I got a good…

Lynn was very helpful and I got a good deal on a set of quickdraws

August 10, 2026
Unprompted review
GO Outdoors - Milton Keynes logo

Reply from GO Outdoors - Milton Keynes

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Rated 4 out of 5 stars

Affordable offers.

Affordable offers.

July 29, 2026
GO Outdoors - Milton Keynes logo

Reply from GO Outdoors - Milton Keynes

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Lynn was a great assistant in Milton…

Lynn was a great assistant in Milton Keynes branch, very friendly professional and a great sense of humour, not seen that in store for a very long time or from anywhere else for that matter, world is such a cold and sad place at the moment, Lynn is a great asset to any company hold on to her, brighten up our day, won our custom for future purchases 😁

July 27, 2026
Unprompted review
GO Outdoors - Milton Keynes logo

Reply from GO Outdoors - Milton Keynes

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Fab advice

Went down to my local shop in Milton Keynes for a pump for my air tent. Had really good information about which ones I could use successfully. Very happy bunny.

August 5, 2026
Unprompted review
GO Outdoors - Milton Keynes logo

Reply from GO Outdoors - Milton Keynes

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars
GO Outdoors - Milton Keynes logo

Reply from GO Outdoors - Milton Keynes

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent service

Amanda was very helpful. Although the choice of ladies sandals in my size was limited, Amanda brought out all the ones she could find in my size. We had a discussion about a brand I had never heard of before. Came away with 3 pairs!

August 3, 2026
Unprompted review
GO Outdoors - Milton Keynes logo

Reply from GO Outdoors - Milton Keynes

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent customer service

I went in to buy a board game for my next camping trip and Lynn was very helpful in guiding me with the membership and student discount at the till

August 3, 2026
Unprompted review
GO Outdoors - Milton Keynes logo

Reply from GO Outdoors - Milton Keynes

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Rated 2 out of 5 stars

Poor Click and Collect Service

Ordered it on a Monday, 3 - 5 working day delivery, didn't get there on Friday so I rang Customer Service on the 31st of July at approximately 5:30pm. They advised there might be a delay until Tuesday, as the packages were still in transit.

I then check Shopify today (3rd of August), and the items show as ready to pick up. I call Customer Service to check, and the nice individual on the phone tells me they've been ready to pick up since Friday. Was the first advisor lying or couldn't be bothered to check or? Not great service throughout all of this.

I didn’t receive any confirmation email showing it was ready for pick up. I received absolutely nothing. Had I not checked Shopify, I'd not be aware at all.

July 30, 2026
GO Outdoors - Milton Keynes logo

Reply from GO Outdoors - Milton Keynes

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

My first visit and very impressed with…

My first visit and very impressed with store layout and very comprehensive camping equipment availability on site and to finish off excellent service at checkout by Lynn who who was most helpful and gave us a big smile,
A perfect visit and prices seem very reasonable.

August 3, 2026
Unprompted review
GO Outdoors - Milton Keynes logo

Reply from GO Outdoors - Milton Keynes

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Very helpful member of staff on the…

Very helpful member of staff on the till. Lynn helped me renew membership to get the member prices. However, Lynn did make by a Mars bar that had "accidently" ended up in my basket. ;))

August 3, 2026
Unprompted review
GO Outdoors - Milton Keynes logo

Reply from GO Outdoors - Milton Keynes

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Lynn has always been very helpful when…

Lynn has always been very helpful when I've been buying my equestrian products from the Milton Keynes store.

August 3, 2026
Unprompted review
GO Outdoors - Milton Keynes logo

Reply from GO Outdoors - Milton Keynes

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

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