GO Outdoors - Norwich Reviews 

Collection ready in minutes. Staff member informed other staff by radio that I was collecting my tent so they wouldn't stop me talking it out.
Nice to see staff mindful of shoplifting🤷

Friendly helpful knowledgeable staff (Laura). Thankyou

The store had exactly what we wanted and we were able to try everything on to make sure the fit was right.
We were served by Laura at the till and she asked about our eligibility for any further discounts on top of the Go Outdoors discount card, which was helpful.

Thanks Laura for reminding me I had a blue light card

Extremely helpful staff on the checkout.

I was served at the till by Laura today she was brilliant her customer service was impeccable helped with everything I needed

Staff were very helpful, answered my questions when I had them.
Laura who served me at checkout was helpful regarding renewing my loyalty membership and then added my blue light discount on as well.

Great shop, found exactly what we were looking for!
Laura was really friendly and helpful at the til, very happy customers :)

Excellent service. Very friendly and helpful in the Norwich store

Served by Laura today. She was very polite and pleasant.

Nice store well set out. Asked man in bike section very helpful got what I wanted. Then asked Laura on tills. Well on most things and was helping all were to go. Asked if I had everything I needed. Yes and more

Annie at the Norwich store was very helpful today. She spent time listening to what type of walking boot I was looking for and brought several pairs for me to try. First class service from Annie. The boots I have are doing the job well. Many thanks.

Laura was lovely and polite and helped us save £15 off our purchase today!

Was served by Paul today because needed some advice on bike accessories very helpful also showed me on his bike how to fit the bike lock to the frame

We were served by Annie today and buying a child’s bike helmet. We were able to find what we needed quickly and everyone was knowledgable and friendly. At the till, Annie helped us with our new membership which I had bought online but wasn’t quite ready yet. We were still able to get the discount. We plan to go back - quick, easy, well stocked, seamless.

Laura was incredibly helpful today, thank you - 5 stars for her!! More sizes are needed please…teenage boys outgrown kids clothes and first men’s size is generally a 30” waist….more options of 28” needed please!
And 1 star for Go outdoors having staff working in this heat with no air conditioning!! Water literally running down my back waiting at an incredibly slow check out so can’t imagine how staff are coping!

Fabulous staff, very helpful guys helping me choose a comfortable camp bed
And Laura for helping me at the checkout

We wanted to purchase a length of water hose which needed to be cut to size. We asked a staff member for assistance who said they would get someone to come over but 10 minutes later no one had arrived. We took the all of the tubing to the till and were greeted by Dean who was friendly and apologetic. He put a call out for help but everyone said they were busy. Dean apologised again, took the tubing away to cut it. Moments later returned with the required length. Throughout the entire process Dean was cheerful and happy to help which made up for the lack of service we initially experienced. The store gets 3 stars, Dean deserved 5 therefore I’ve given 4 stars

Lewis was really helpful, knowledgeable and generous with his time when it came to hiking shoe fitting and hiking socks. Awesome customer service. Will come back

I was served by Steve today and have been many times. He's always consistent, helpful and knows his fishing which is a massive help.