I was today to by for my sun stuff for DofE, and with no camping experience I was very struggle to decide what need, but I meet Hannah, Maria and Sofia where helping, and spend a lot of time with me a... See more
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I bought a pair of walking shoes from the Nottingham store today. Faced with a large display of varying makes and prices, I was very grateful to have Nicole guide me quickly to a manageable choice.... See more
Company replied
We are new to camping and recently started visiting go outdoors in Nottingham on a regular basis The staff there are all so helpful and nothing is to much trouble for them Since we started visiti... See more
Company replied
Nicole was patient professional and very knowledgeable. I received a 5 star service in my purchase of hiking boots for my Iceland trip. She really went the extra mile. Never had such an amazing custom... See more
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Company details
About GO Outdoors - Nottingham
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
8-10 Mansfield Road, Daybroo, NG5 6BP, Nottingham, United Kingdom
- 01156 977365
4.7
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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go outdoors
nice and clean
good selection
down side could not find any visible staff for help
February 16, 2026
Reply from GO Outdoors - Nottingham
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Maria was very knowledgable and gave…
Maria was very knowledgable and gave great advice
February 22, 2026
Unprompted review
Reply from GO Outdoors - Nottingham
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent customer service
Excellent customer service, products delivered quickly and efficiently with great prices!
February 16, 2026
Reply from GO Outdoors - Nottingham
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Excellent customer service
I visited the Go Outdoors Nottingham Daybrook store today and received excellent customer service from their store assistant Francis who served me at the till. He was really friendly and very helpful.
February 16, 2026
Unprompted review
Reply from GO Outdoors - Nottingham
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Great shop
Great shop
Wonderful prices
Especially fishing stuff is good and well
Priced
January 25, 2026
Reply from GO Outdoors - Nottingham
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Ordered dynamite milky cloud groundbait…
Ordered dynamite milky cloud groundbait each time I’ve seen advertised (3) when it’s been in sale for 97p
Ordered various other baits in sale then not even got them
Messed around numerous times will not be ordering anything from go outdoors again
January 21, 2026
Reply from GO Outdoors - Nottingham
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Given helpful advice on selecting…
Given helpful advice on selecting walking shoes. Plenty of choice for the items we wanted to buy. Pleasant staff made shopping an enjoyable experience. Thank you.
January 21, 2026
Unprompted review
Reply from GO Outdoors - Nottingham
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Very helpful staff.Service quick and…
Very helpful staff.Service quick and managed to save money by renewing my membership.Will definitely recommend this store to others and will be returning in the future.
December 15, 2025
Unprompted review
Reply from GO Outdoors - Nottingham
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Excellent service from Evie J
Excellent service from Evie J. Nothing was too much trouble and she was warm and welcoming
December 8, 2025
Unprompted review
Reply from GO Outdoors - Nottingham
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Ignore Returns policy - not fit for purpose
Ordered three items on line, all came individually. One direct from GoOutdoors the others direct one from Wieredfish the other Montane; neither had a delivery note in. Unable to return these two items online and cannot return to the shop. Numerous emails with GoOutdoors and still no sign of being able to return the goods. I would certain Never use this company again.
November 8, 2025
Unprompted review
Reply from GO Outdoors - Nottingham
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Overall happy
When you could find someone they were very helpful
Checkout staff lovely but customer in front had an issue and I felt I had to wait too long to be served
October 27, 2025
Reply from GO Outdoors - Nottingham
Thanks for giving us 4 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Nottingham
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Everything was laid out brilliantly and…
Everything was laid out brilliantly and staff was brilliant and not pushy
October 17, 2025
Reply from GO Outdoors - Nottingham
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
We were served by a lady called Maria…
We were served by a lady called Maria when looking for the perfect walking boots for dog walking.
She went out of her way to make sure we was okay and when we needed help/advice she was more than happy to help and give her expertise.
Nothing was to much for her and we are very thankful!
October 14, 2025
Unprompted review
Reply from GO Outdoors - Nottingham
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Hello Outdoors
Hello Outdoors. It was my first time to your store and I found it to be a very positive experience. I was looking for Fox clothing, a one off b'day gift and there wasn't a great deal of choice of coats but I found 2 items so was happy.
I asked 2 different store staff for different things. Both were very helpful and lovely.
When I got to the till I was able to save money with my membership and also to use Blue Light for retired veterans soi was very impressed and shall be visiting again.
Many thanks
Julie Cooper
October 9, 2025
Reply from GO Outdoors - Nottingham
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
Superb service
Superb service! Emergency purchase online of portable fridge after seeing the Nottingham branch had the item in stock. Rang the store and spoke to delightful Danielle and explained emergency. She located the item and left by the till for our collection. Brilliant customer service. Saved the day - thank you
October 8, 2025
Unprompted review
Reply from GO Outdoors - Nottingham
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
Reply from GO Outdoors - Nottingham
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Nottingham
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Outstanding service with a smile
Maria spent at least 45 minutes finding the right pair of walking shoes to accommodate my broad foot, ensuring a comfortable fit. She made lots of suggestions about fitting the shoe and making adjustments to the lacing. And she brought out many different options for me to try. So smiley and helpful!
October 9, 2025
Unprompted review
Reply from GO Outdoors - Nottingham
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Shop open but can’t buy anything??
Went to go to have a look at purchasing a new jacket and other bits of gear for an upcoming hike to see areas of the shop taped off to customers?? Asked why I could not have a look and got a response of sorry we are stocktaking?? Come back tomorrow?? What!! Never known this in my years of shopping with GoOutdoors. Will take my business elsewhere.
October 7, 2025
Unprompted review
Reply from GO Outdoors - Nottingham
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
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