GO Outdoors - Oxford Reviews 

1,721
TrustScore 5 out of 5

4.8

426 Abingdon Road, OX1 4XN Oxford, GB


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Rated 5 out of 5 stars

Had everything that I needed plus so much else. Being disabled I needed an assistant after we had browsed in the area that interested us. An assistant was hard to find but, when found, was extremely... See more

Company replied

Rated 1 out of 5 stars

Staff just chatting. Laughing at customers in their faces and not taking work seriously.

Company replied

Rated 5 out of 5 stars

The whole team there, but in particular Paul, we’re extremely sympathetic and helpful in replacing sleeping bag that I’d bought online click and collect through another store. On opening it I found it... See more

Company replied

Rated 5 out of 5 stars

My daughter is shortly going to travel in the far east for the next 6 months or so. She needed suitable equipment for this and her subsequent overseas research projects in support of her future as... See more

Company replied


Company details

  1. Camping Store
  2. Activewear Store
  3. Bicycle Store
  4. Climbing Club
  5. Horseback Riding Service
  6. Running Store

About GO Outdoors - Oxford

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Written by the company

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contact info

  • 426 Abingdon Road, OX1 4XN, Oxford, United Kingdom

  • 01865 411020

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(1,721)

35,238 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly, polite and efficient service in store today

Came into the Oxford store to return part of an online order. Liam was friendly, polite and efficient in spite of the store being very busy this afternoon due to its imminent closure. I am very sorry to hear that the Oxford branch is about to close as so useful for all sorts of things for camping, scouts or Duke of Edinburgh activities. I hope you will be able to reopen a branch in Oxford soon.

December 8, 2023
Unprompted review
GO Outdoors - Oxford logo

Reply from GO Outdoors - Oxford

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great shop and staff

Great shop and staff, as always. Please find a new location for an Oxford branch. We need you!!!!
Mirelle served us and was great!

December 8, 2023
Unprompted review
GO Outdoors - Oxford logo

Reply from GO Outdoors - Oxford

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Mirelle was very helpful

Mirelle was very helpful, on the last day before the Oxford store closes.

December 8, 2023
Unprompted review
GO Outdoors - Oxford logo

Reply from GO Outdoors - Oxford

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Brilliant Staff

The staff are always very friendly and help you to find whatever you need while getting you the best price. I've gone a few times and it's always been a pleasant experience.

July 26, 2023
Unprompted review
GO Outdoors - Oxford logo

Reply from GO Outdoors - Oxford

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Rated 4 out of 5 stars

We were served by Mirelle and Liam

We were served by Mirelle and Liam. Thanks so much, you were so helpful amd engaging and very knowledgeable!

December 8, 2023
Unprompted review
GO Outdoors - Oxford logo

Reply from GO Outdoors - Oxford

Hi Philip.

Thankyou for taking the time to leave a review of 4 stars.

We are happy to see Mirelle and Liam were helpful in store.

We do hope to see you shopping with us again.

Thanks.

Sam, GO Outdoors Online Reviews Team.

Rated 5 out of 5 stars

Always helpful and good value.

December 8, 2023
Unprompted review
GO Outdoors - Oxford logo

Reply from GO Outdoors - Oxford

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

I was helped by “Wes + fin” on 5th…

I was helped by “Wes + fin” on 5th December.

I bought a pair of hiking shoes. I had excellent advice from one of workers and general polite service all around.

Many thanks

December 5, 2023
Unprompted review
GO Outdoors - Oxford logo

Reply from GO Outdoors - Oxford

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Friendly staff

Friendly staff, knowledgeable and a great range of products. Excellent experience, brilliant example of how a store should be run. Shame about the condition of the building.

November 16, 2023
Unprompted review
GO Outdoors - Oxford logo

Reply from GO Outdoors - Oxford

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

It's such a shame that they are closing…

It's such a shame that they are closing the Oxford store. The building has been on the point of collapse for years but they have always been our go to store for camping equipment and outdoor gear - really helpful staff, good stock and everything you need for camping under one (leaky) roof. Please reopen a store in Oxford as soon as you can!

November 8, 2023
Unprompted review
GO Outdoors - Oxford logo

Reply from GO Outdoors - Oxford

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Don't go!

Whenever I go to the shop there is someone in hand to help if needed. Today Flin and colleagues were their usual chatty and helpful despite the circumstances.
There is a range of brand and products that other shops in Oxford don't offer. Though there might be online options nothing compares to being able to handle the products before buying. How many times I did a last minute shop prior to camping or a hiking expedition. Also a big number of Explorers scouts have worked in the Oxford shop. Loosing this shop is the end of an era.

December 8, 2023
Unprompted review
GO Outdoors - Oxford logo

Reply from GO Outdoors - Oxford

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent service

Excellent service: informative, friendly staff, great prices. 👍 Please open up another location in Oxford !!! You have a captive and committed audience !!! Thanks ... in hope.

December 8, 2023
Unprompted review
GO Outdoors - Oxford logo

Reply from GO Outdoors - Oxford

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent as always

Excellent as always. The staff here are great and I really hope you find another location for the store soon. You are Oxford s only outdoors shop

December 8, 2023
Unprompted review
GO Outdoors - Oxford logo

Reply from GO Outdoors - Oxford

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great store

December 8, 2023
Unprompted review
GO Outdoors - Oxford logo

Reply from GO Outdoors - Oxford

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

hope see u again in oxford

I bought all my camping equipment in this shop and visit regularly for many years, Hope we can have new one in Oxford and will continue support you in the further.

December 7, 2023
Unprompted review
GO Outdoors - Oxford logo

Reply from GO Outdoors - Oxford

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great customer service

Great customer service, really friendly staff especially fin who served us at the till today.

December 8, 2023
Unprompted review
GO Outdoors - Oxford logo

Reply from GO Outdoors - Oxford

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Flis and her colleagues are amazing

Flis and her colleagues are always so friendly, positive and helpful. I will really miss this shop and pray they open a new Oxford store soon!

December 8, 2023
Unprompted review
GO Outdoors - Oxford logo

Reply from GO Outdoors - Oxford

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Amazing place, please reopen in Oxford

Go outdoor is always my number choice for camping goods. Visited today and is really sad to see it goes. Go outdoors please reopen in Oxford soon, will be hugely disappointed if an hr drive is needed for the next closest. Staffs service is amazing today. Nice and polite, while being extremely helpful.
Please reopen elsewhere in Oxford. Thanks a lot.

December 7, 2023
Unprompted review
GO Outdoors - Oxford logo

Reply from GO Outdoors - Oxford

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Extremely helpful & knowledgeable…

Extremely helpful & knowledgeable member of staff.
It is extremely sad to hear the store is closing down. I’d much rather visit a store & get help from experts than buy online even if the cost is slightly more

December 7, 2023
Unprompted review
GO Outdoors - Oxford logo

Reply from GO Outdoors - Oxford

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Tomas is always so helpful

Tomas is always so helpful. He’s my go to! He helped me with finding all the bits I needed for my snow camping trip and a couple that I had forgotten!

November 29, 2023
Unprompted review
GO Outdoors - Oxford logo

Reply from GO Outdoors - Oxford

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent service in Oxford store

This Oxford shop will be sadly missed - let's hope it can open again as soon as possible. Great service with excellent staff. Fantastic range of items in store and brilliant to be able to go in store and actually see and try on items before buying.

December 7, 2023
Unprompted review
GO Outdoors - Oxford logo

Reply from GO Outdoors - Oxford

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

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