Went in looking for a technical hiking boot for Kilimanjaro. Jackie was very helpful in identifying the perfect boot, even though my sizing was tricky due to normally needing a half size. She was pati... See more
Company replied
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Went in looking for a technical hiking boot for Kilimanjaro. Jackie was very helpful in identifying the perfect boot, even though my sizing was tricky due to normally needing a half size. She was pati... See more
Company replied
Went to GO with my grandchildren. One needed setting up with fishing tackle for pike and carp. Fortunately Matt was in store to assist and advise. Without his assistance the task would have been signi... See more
Company replied
Excellent support from Laura NG at the Peterborough store. Couldn’t do enough for us. Even helped us locate a discontinued item at another store and called them to reserve it.
Company replied
The ease of the website to place an order and customer service in store was very good. The lack of communication to confirm the order had arrived in store was none existent. Order confirmation advis... See more
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Saville Road, Westwood, PE3 7PR, Peterborough, United Kingdom
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Went to get boots and trousers,
Served by Sue who is mega clued up on walking and mountain climbing,
Staff helped in price matching and applying applicable discounts,
Friendly people all around,
Thank you

Reply from GO Outdoors - Peterborough
Luke was super helpful. We chatted Biut the local area, as he spotted j was buying a waterproof map and some ratchet straps. Just got back in from the day on the water. Super grateful for his help setting up my go outdoors membershiptoo. Never had a bad experience at this go outdoors

Reply from GO Outdoors - Peterborough
We visited the Peterborough store today and chose a kayak Matt Danny and Dave were super helpful blowing it up and demonstrating the various elements of course we bought it lol and a a couple of life jackets well done guys 😊

Reply from GO Outdoors - Peterborough
Really helpful staff at Peterborough good selection had all i needed

Reply from GO Outdoors - Peterborough
Sue looked after us perfectly, helped me choosing a new pair of walking shoes, went through the fitting and walking process, very happy days

Reply from GO Outdoors - Peterborough
I was in store to try and buy sandals for my next trip. Sue Gordon helped me with this. Firstly, I really like Go Outdoors anyway as I know I will always find what I need. Secondly, the staff input is always good and this time with Sue all my questions were answered.

Reply from GO Outdoors - Peterborough
I had an absolutely outstanding experience at Go Outdoors Peterborough thanks to Steve! We were looking at tents, and although ours wasn’t on display, Steve had one ready to pick up. I had some questions about a bundle, and he went above and beyond—checking the bundle options, fully unboxing the tent, and even adding extra items I hadn’t considered. He then helped us load everything into the car. I can’t thank him enough—truly top-notch service! Five stars all the way.

Reply from GO Outdoors - Peterborough
Never a problem staff all very helpful very good service online , and very easy to use very satisfactory , thank you Peterborough staff at go outdoors.

Reply from GO Outdoors - Peterborough
Brilliant service
I got exactly what I wanted and the guy at checkout was great

Reply from GO Outdoors - Peterborough
Most of your staff were extremely helpful but this was let down by the person that checked us out. She charged us for a new bottle of gas (£30 pound extra) and when we raised the issue there were no apologies just a comment of “oh I knew that I forgot” meaning we then had to wait for the refund to come in. This in itself wasn’t a problem for us, but the checkout staff never apologised, didn’t make any comment other than make us feel like we’d made life difficult for her.

Reply from GO Outdoors - Peterborough
I was served my Dave, he was friendly and very helpful.

Reply from GO Outdoors - Peterborough
We had a fantastic experience at the Peterborough store. Laura Ng was incredibly helpful, and despite her having to go back for more styles and sizes a few times, nothing was too much trouble.
Thank you - we’ll definitely be back.

Reply from GO Outdoors - Peterborough
First time at GO Outdoors Peterborough today and wow… the place is massive. Didn’t expect it to be that big, they’ve literally got everything.
Got served by Matt — top guy. Super helpful and had a laugh as well, which makes a big difference.
Ended up grabbing the membership too — it’s cheap and you actually save a decent amount with it, so makes sense.
Yeah… solid place. I’ll definitely be back 👍⭐⭐⭐⭐⭐

Reply from GO Outdoors - Peterborough
Great experience with Matt. Helped me purchasing my bbq .great knowledge and very helpful.

Reply from GO Outdoors - Peterborough
We came in to Go Outdoors Peterborough to get the kit for the DofE expedition, and the service was outstanding from start to finish. A special thank you to Jackie (footwear), who was incredibly kind, attentive, and helpful throughout. She went above and beyond to make sure we had everything we needed, making the whole visit smooth and enjoyable. Highly recommend.

Reply from GO Outdoors - Peterborough
We'd like to say a big thank you to Sue Gordon for her great help in sorting us out with a pair of walking poles for my husband. She provided us with all the necessary information about the range of poles available, how to use them and how to look after them. Thanks very much Sue. Would highly recommend customers seeking you out for your advice.

Reply from GO Outdoors - Peterborough
Great experience looking for a new coat. Came in with only a rough idea of what I needed, Laura helped me find the right coat for and was very friendly and knowledgeable. Young lad on the tills very helpful too, sorry didn’t catch your name! Thank you both, very happy with my orange Rab!

Reply from GO Outdoors - Peterborough
Took longer to arrive than first suggested on line. Not very easy to track on my account on the website

Reply from GO Outdoors - Peterborough
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