GO Outdoors - Peterborough Reviews 

From ordering on the mobile website to picking up my items in store, it was so easy. Everything I wanted was available & I could pick up after work at my convenience. Staff in store were great. Just back from a wee camping jaunt with my kids & the bits I ordered were all good too.

Just bought 2 E Bikes from this Peterborough Store for
myself and my wife.
We were looked after buy two members of staff, 1st one being DAVE the bike man .
and the second being Matt the fishy bloke.
Thank you both for your time and helpfulness .
We appreciated this very much .
Best regards Roger & Sue Neal3

I initially spoke to a member of staff about the baby changing facilities, it turns out the staff member was the manager. She managed to help me find the changing facilities while simultaneously helping my partner with our airbeam pump requirements. Her customer service was brilliant, I couldn't fault our experience..we left having spent more money than we anticipated but feeling really good about it.

The Staff in Peterborough go outdoors are so lovely it makes you feel as if you’re on holiday 🎉 they smile and genuinely want to help you and nothing is to much trouble, they really care ,, it makes me want to go back and find something else to buy, it’s my favourite shop anyway

As always neat and tidy and easy to find everything needed.

I was served by Matt in the fishing department and he was brilliant. I had a good chat with him about the trip I had planned and he helped me out with exactly what I needed and even explained why that would be the best option when compared to the alternatives. Great customer service, lovely chap.

Danny was so helpful in helping me choose some kit for scout camp. He took the time to help me compare different items and explained the differences between them. Super helpful.
Josh was great too - sorting out the bill for me

The item I wanted was not in store, so I had to order online and collect in store. I received good service and there were helpful staff in store.

matt did an amazing job serving me in the fishing section he was very helpful and gave me a lot of knowledge about the items i brought

Excellent service. I ordered an item (swimming shorts ) online to collect at your store in Carlisle. On arriving home, I found they were too small. I phoned the store and was told that they could be returned to any Go Outdoors store in the country. I went back to the store and was informed by a sales assistant the the store could receive them but could not replace them as the store does not stock swimwear. She phoned the store in Perith, which I would be driving past the following day, ascertained that the had the same time in stock and would put a pair aside for me to collect. This was done. However, the size was again wrong (I have evidently grown since I last purchased a pair of swimming shorts!) I returned to the store the following day, explained the situation and asked if I could exchange them. This was done with the utmost courtesy and efficient attentiveness. I told all sales personnel who attended me, and I hereby inform the company, that I am full of admiration for Go Outdoors and for your personnel. All-surpassing excellence. I am a highly satisfied customer.

Always excellent! Cant fault GoOutdoors on any shopping trip I’ve been on there! Click and collect is a great service too (when the kids are about)

Was served at Peterborough by Ellie
GO staff are always friendly, helpful and knowledgeable. Ellie helped me find the right pair of sandals whilst we talked about camping trips. The price was super-competitive!

I visited the Go Outdoors Peterborough store today to purchase three fishing rods that were showing as available on the website. Unfortunately, I couldn’t locate them in the store, so I approached a member of staff named Dave for assistance.
Dave was extremely helpful and checked the stockroom thoroughly. When the rods could not be found there, he went the extra mile and searched through a recent delivery in the warehouse, where he successfully located all three.
The service I received from Dave was exceptional and went far beyond what would normally be expected. His helpful attitude, determination and excellent customer service made the whole experience a very positive one. Dave is a real credit to the Go Outdoors Peterborough team.

Go Rachel - thank you for your efficient customer service. I am delighted with my purchase and appreciate the speedy delivery. Heather 👍

Excellent service today. Corrine was amazing as we tried on what seems like the whole shoe rack! Patience of a saint! Thank you so much!

Always helpful with excellent ranges and assist in store Peterborough.

I would like to thank Danny for his assistance with my purchase of a Vango tent. He showed a high level of knowledge in explaining the new features and was extremely helpful.

Jackie was very helpful and patient with my questions and a very indecisive lady in the footwear section. Helped me pick out some more durable shoes for walking ☺️

Becky was very helpful and went out of her way to help me.

I use a mobility scooter so find it difficult to shop alone. On entering the store I was met by Dave who offered his help. He fetched by purchases for me from the floor above, served me immediately at the till, then loaded my goods into my car. This kind of service has almost been forgotten, so I commend Dave. Absolutely amazing service. Thank you.