Went in looking for a technical hiking boot for Kilimanjaro. Jackie was very helpful in identifying the perfect boot, even though my sizing was tricky due to normally needing a half size. She was pati... See more
Company replied
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Went in looking for a technical hiking boot for Kilimanjaro. Jackie was very helpful in identifying the perfect boot, even though my sizing was tricky due to normally needing a half size. She was pati... See more
Company replied
Went to GO with my grandchildren. One needed setting up with fishing tackle for pike and carp. Fortunately Matt was in store to assist and advise. Without his assistance the task would have been signi... See more
Company replied
Excellent support from Laura NG at the Peterborough store. Couldn’t do enough for us. Even helped us locate a discontinued item at another store and called them to reserve it.
Company replied
The ease of the website to place an order and customer service in store was very good. The lack of communication to confirm the order had arrived in store was none existent. Order confirmation advis... See more
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Saville Road, Westwood, PE3 7PR, Peterborough, United Kingdom
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Always excellent! Cant fault GoOutdoors on any shopping trip I’ve been on there! Click and collect is a great service too (when the kids are about)

Reply from GO Outdoors - Peterborough
Was served at Peterborough by Ellie
GO staff are always friendly, helpful and knowledgeable. Ellie helped me find the right pair of sandals whilst we talked about camping trips. The price was super-competitive!

Reply from GO Outdoors - Peterborough
I visited the Go Outdoors Peterborough store today to purchase three fishing rods that were showing as available on the website. Unfortunately, I couldn’t locate them in the store, so I approached a member of staff named Dave for assistance.
Dave was extremely helpful and checked the stockroom thoroughly. When the rods could not be found there, he went the extra mile and searched through a recent delivery in the warehouse, where he successfully located all three.
The service I received from Dave was exceptional and went far beyond what would normally be expected. His helpful attitude, determination and excellent customer service made the whole experience a very positive one. Dave is a real credit to the Go Outdoors Peterborough team.

Reply from GO Outdoors - Peterborough
Go Rachel - thank you for your efficient customer service. I am delighted with my purchase and appreciate the speedy delivery. Heather 👍

Reply from GO Outdoors - Peterborough
Excellent service today. Corrine was amazing as we tried on what seems like the whole shoe rack! Patience of a saint! Thank you so much!

Reply from GO Outdoors - Peterborough
Always helpful with excellent ranges and assist in store Peterborough.

Reply from GO Outdoors - Peterborough
I would like to thank Danny for his assistance with my purchase of a Vango tent. He showed a high level of knowledge in explaining the new features and was extremely helpful.

Reply from GO Outdoors - Peterborough
Jackie was very helpful and patient with my questions and a very indecisive lady in the footwear section. Helped me pick out some more durable shoes for walking ☺️

Reply from GO Outdoors - Peterborough
Becky was very helpful and went out of her way to help me.

Reply from GO Outdoors - Peterborough
I use a mobility scooter so find it difficult to shop alone. On entering the store I was met by Dave who offered his help. He fetched by purchases for me from the floor above, served me immediately at the till, then loaded my goods into my car. This kind of service has almost been forgotten, so I commend Dave. Absolutely amazing service. Thank you.

Reply from GO Outdoors - Peterborough
I am very satisfied with my purchase from GO Outdoors. I bought a garden parasol and it fully met my expectations. The quality is excellent – the fabric looks sturdy and the mechanism works smoothly. Assembly was simple and fast. The item is great value for money, and it makes spending time outside much more enjoyable. I would definitely recommend this store!

Reply from GO Outdoors - Peterborough
Sue G was amazing, very knowledgeable and genuinely knew her stuff.. She spent a lot of a time on our children fitting their boots. Amazing service.

Reply from GO Outdoors - Peterborough
Today I was served by Steve and Ethan.
I was looking for a tent that was on offer and couldn’t find it, Steve found me looking confused and asked if I needed help. He located the tent for me and put it at the till for me. He then asked if I wanted to carpet and footprint bundle. He talked me through their uses and what to do with them.
While Ethan served me at the till, Steve hung around to help me take everything to the car.
Both memeber of staff were very friendly and helpful.
Go outdoors if my favourite shop to visit and this is mainly down to helpful staff like these guys.

Reply from GO Outdoors - Peterborough
Great experience and excellent customer service from Matt who went above and beyond to help my daughter and I today. Thank you.

Reply from GO Outdoors - Peterborough
Matt and Laura were both very helpful, really appreciated the advice given by Matt about camping mats. Thank you!
Debbie and Tilda 😊

Reply from GO Outdoors - Peterborough
We came to purchase a pair of walking boots. Ellie was extremely friendly and helpful to both us and customers nearby. Ellie gave some great advice and was happy for us to try numerous pairs on until we got the right ones. Julia at the checkout was also friendly and helpful. Thank you.

Reply from GO Outdoors - Peterborough
The Best place to shop with an Excellent staff name Luke. He is very helpful, polite, friendly and very patient helping me with my membership and the things that I bought online and in the store. He is very knowledgeable and for me the Best staff here. Many thanks Luke

Reply from GO Outdoors - Peterborough
I found my time at the store a success! I also felt like the staff members were great in helping me find the equipment i needed for my upcoming hike to Ben Nevis. Laura ng was very knowlegdable with what items to purchase for the hike/camping trip. I also liked the service Julia gave me at the till, she even asked me if i had everything i needed. Very friendly staff and i 100% reccomend people to go into store if they have any questions about the equipment, they may or may not need.

Reply from GO Outdoors - Peterborough
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