Staff were helpful and knowledgeable. I purchased two bikes, one online and the second was on display. The online bike arrived as promised. The in-store bike took three telephone conversations to ensu... See more
Company replied
Unit 2A Building 1 Sundorne Retail Park, Battlefield Road, SY1 4YA Shresbury, GB
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Staff were helpful and knowledgeable. I purchased two bikes, one online and the second was on display. The online bike arrived as promised. The in-store bike took three telephone conversations to ensu... See more
Company replied
We bought some hiking boots for our (nearly) 16-year old daughter. John was attentive, knowledgeable and helpful during the process of choosing the right pair of boots and we were very pleased with ou... See more
Company replied
I went to the Shrewsbury store after my old tent died at the start of a music festival. I was served by Elijah who was fantastic. He listened to what I needed, made a suggestion based on personal exp... See more
Company replied
Excellent guidance and support from John during my recent visit to Go outdoors to buy new walking boots. Its a daunting task with the many styles and price range on offer, in store knowledge of the pr... See more
Company replied
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Unit 2A Building 1 Sundorne Retail Park, Battlefield Road, SY1 4YA, Shresbury, United Kingdom
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Popped into Go Outdoors Shrewsbury and found the store well stocked and busier than previous visits. Got everything I was looking for and your staff were pleasant and helpful. In the footwear department I was efficiently provided with my preferred choice of walking shoe by Dominic. Thankyou!

Reply from GO Outdoors - Shrewsbury
Went in wanting some walking boots but not really sure on what I wanted. Freddie was very helpful and knowledgeable helped me find the perfect boots for me, I didn't feel like I was being rushed or pushed into a decision which always helps, will definitely be coming back thanks Freddie

Reply from GO Outdoors - Shrewsbury
Visited your store today for some new walking boots I was asked if I needed any help by a young man called Freddie he asked what I was looking for and was very knowledgeable on all the walking boots I asked about his advice was brilliant and I went away a very happy customer with a brand new pair of walking boots the most comfortable boots I have ever had

Reply from GO Outdoors - Shrewsbury
Helped by Freddie today at Shrewsbury, we were after overtrousers, but unsure if they would fit when have winter big B2 boots on. Freddie sourced a pair from stores and allowed us to wear them, then test the trousers.
Perfect

Reply from GO Outdoors - Shrewsbury
Such lovely, helpful, polite staff. A huge credit to your company.

Reply from GO Outdoors - Shrewsbury
I was looking for some new walking boots and was helped by Elijah who first asked me what sort of terrain I would be covering and the main purpose they would serve. He then explained the pros and cons of various styles and how they should feel walking up and down hills etc. And having looked at a few I was pleased with his main recommendation. After trying a couple of sizes I ended up buying the mens version as that suited my foot better. He also explained how to lace them properly and how to care for them. I was impressed with his knowledge. Overall it was a great experience and I'm thrilled with my purchase.

Reply from GO Outdoors - Shrewsbury
We popped in off the cuff to get some walking boots. We was approached by a young man called Dominic. This young man is an asset to ur company. He was extremely helpful, knowledgeable and very polite. Because of his help I left a very happy customer and I will be returning and I will b recommending the shop to over people in my circle if walkers

Reply from GO Outdoors - Shrewsbury
We were assisted by Dominic in the footwear section today. He was very helpful and assisted us with exactly what we were looking for. Thank you for your assistance!

Reply from GO Outdoors - Shrewsbury
The server, Freddie, was really helpful in advising me about looking after the clothing I bought. I also appreciated his cheerful manner.

Reply from GO Outdoors - Shrewsbury
Thank you Adam.. very efficient and helpful when dropping off my parcel.

Reply from GO Outdoors - Shrewsbury
Amazing experience. A very efficient exchange to allow us to add our dofe discount. Very friendly staff!

Reply from GO Outdoors - Shrewsbury
The gentleman (freddie) that served me was extremely helpful! He was very knowledgeable and answered all my questions happily, nothing was to much trouble!

Reply from GO Outdoors - Shrewsbury
Adam was very friendly and helpful thank you

Reply from GO Outdoors - Shrewsbury
I found the two assistants Holly and Kate? were so knowledgeable and incredibly helpful and found just what I needed. I needed a sun hat for my holiday in the middle of winter when summer stocks are packed away in the stock room.This involved a lot of to-ing and fro-ing to the stock room. Nothing was too much trouble for them so has made the pre- holiday packing so much easier Great friendly service!

Reply from GO Outdoors - Shrewsbury
John was incredibly helpful when buying a pair of hiking boots. Very knowledgable and helpful! Thank you!

Reply from GO Outdoors - Shrewsbury
Went in for a coat. Not sure what I really needed. However , Sharon was so helpful and looked after me.
Really pleased with my new RAB coat. Super warm and fits beautifully.
Thank you all for being so friendly.

Reply from GO Outdoors - Shrewsbury
I needed a new pair of hillwalking boots so drove to Go Outdoors because, from previous experience, I knew that they stock a wide range of manufacturers, models and sizes. As I was looking at the rack of boots I was soon approached by Ewan and by a series of questions and answers we narrowed the selection to three-season boots, leather or other waterproof uppers and preferably Vibram soles, size 9 or 10. This cut the selection and trying-on down to a few types and sizes from which it was clear the Merrell size 10 with hide and Gortex uppers and Vibram soles were the best in fitting my requirements and price range. Well done Ewan, you made a complicated job easy for me.

Reply from GO Outdoors - Shrewsbury
Plenty of choice but more importantly the customer service was excellent

Reply from GO Outdoors - Shrewsbury
I went in to Go Outdoors today to buy some new walking boots. The lovely shop assistant Stuart was very knowledgeable and helpful, he talked through the different options with me helping me decide on my boots. Thank you!!

Reply from GO Outdoors - Shrewsbury
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