GO Outdoors - Solihull (Express) Reviews 

Purchased some wet weather gear today and Bruce assisted us in making a decision. He was not in your face but offered his valuable experience.
Should we require any other products we wouldn't hesitate in returning, thank you Bruce.

Been in today to buy some kids coats. Got great service from Bruce in sorting out the colour and the order. Excellent

Thanks to Kat for the help selecting winter walking/commuting shoes.

Really helpful service from Reece when I was looking for some new walking shoes. He fully explained the different brands, features etc. And great discount off the RRP. Easily surpassed my expectations and would definitely recommend a visit to Go Outdoors Solihull

Staff were helpful and gave advice on products

Great service and advice with my recent visit at GO Outdoors in Solihull . I was only planning to browse but the attentive service and prices were too good not to buy . Good selection of Backpacks and plenty of other great things to purchase .

Had the wrong order not what I ordered went along to the local store they did not stock what I wanted but he was able to order for me at the store so we’ll done the Solihull store

I want to say a massive thank you to Katt at the Solihull store who literally saved Christmas for my son! Katt went out of her way to find a product at another store with very little information. The item had been cancelled by the online store due to incorrect stock showing, leaving me bereft as to how I would be able to find this product literally sold out everywhere! There wasn’t even a bar code but Katt offered to do a search using the product code and managed to find just one of the item and even telephoned the other store to get it reserved! I am beyond grateful as this product is no longer available from the manufacturer, other European stores and was likely the last item of this kind on the planet! I really needed a miracle! Thank you so much! A real Christmas angel!

Bruce was so helpful today - attentive and offering great guidance and advice, pointing out the different features of the items I was trying to decide on. He clearly knows his products and made the process of choosing which walking boots to buy enjoyable. It’s a long time since I experienced such good customer service. I will be back! Thanks Bruce and Team Solihull

Great service today from Katt and store manager today. I visit the store often and always leave a review no matter who serves me! Really happy with my Peter storm parka today… will keep me warm as winter is most definitely here! 49£ for a parka you can’t complain really!

Not helpful, rude and that’s just the manager!

I was served by Reece the store manager who was absolutely wonderful. So very knowledgeable about the products and so very kind and patient. Really appreciated the outstanding customer service. Many thanks Reece.

I was served by Bruce who was friendly and helpful.

The young man, Reece P, at your Solihull branch was polite, helpful and knowledgeable. He gave me a lot of much needed guidance. Thank you.

Both Reece and Sue took time to find out exactly what Inès’s looking for in a waterproof coat. We tried on several for comparison. A great experience and a sale made.

Great customer service and excellent deals with high quality stock. A lovely shopping experience!

The staff were really helpful and friendly and even went out of their way to try and find a different pair of shoes as the one I wanted was out of stock. Overall I loved the shoes and the staff were amazing, thanks guys <3

Amazing bargain, leather walking boots reduced from £100 to £45 for members. Although shop was due to close for stocktaking I wasn't hurried and served with a smile.

Helpful, polite staff happy to assist.
Facilitated the exchange of faulty product without any issues.
Will happily return to this store.