The store is unfortunately closing which will be a sad loss as the next nearest stores are not a quick trip. I was served by John who is an asset to the company. Despite wandering in just before clo... See more
Company replied
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See what reviewers are saying
Such a shame the shop is closing. Still, we made good use of the closing down discount! Staff were extremely helpful :-) Definitely worth a visit if you can before they close.
Company replied
I was served by John who impressed me with his knowledge and care during my visit. Also pointed out a great deal on a coat (and the fact you can attach a fleece to the inside).
Company replied
Katt was so friendly and helpful, really accommodating of our needs, looked up other local options on other products nearby and was knowledgeable about what was in store. Our only sadness is that the... See more
Company replied
Company details
About GO Outdoors - Solihull (Express)
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
38-40 Mill Lane, B91 3DA, Solihull, United Kingdom
- 0121 227 8176
4.8
Excellent
255 reviews
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Reply from GO Outdoors - Solihull (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Reply from GO Outdoors - Solihull (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Excellent service for scouts and…
Excellent service for scouts and leaders alike. Thank you
March 8, 2025
Reply from GO Outdoors - Solihull (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Coat
Went in looking for a new waterproof jacket and was assisted in my quest by a lovely lady who was very helpful and informative and extremely pleasant. She helped me find a suitable jacket and after explaining the memnbership thing I was happy to sign up. The jacket is comfortable, looks pretty good and has so far done its job of waterproofing me admirably. Excellent value too!
March 1, 2025
Reply from GO Outdoors - Solihull (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Brilliant staff
Brilliant staff, extremely pleasant and helpful. Will definitely be back.
March 1, 2025
Unprompted review
Reply from GO Outdoors - Solihull (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Great service today and a couple of…
Great service today and a couple of bargains at the same time. What’s not to like 👍
February 24, 2025
Unprompted review
Reply from GO Outdoors - Solihull (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
The two guys in the shop were very…
The two guys in the shop were very helpful and dealt with my requirements in a professional manner !!
February 9, 2025
Great customer service
Extremely helpful service from Ed. Took time to explain all the different options for buying a coat and waterproof for my son's hike, really useful advice and wouldn't hesitate to recommend the store.
February 9, 2025
Unprompted review
Thank you Katt!
For one thing it was great to find a knowledgeable assistant in a store - and Katt’s advice ensured that I came away with walking boots that were the best possible for comfort.
January 30, 2025
Unprompted review
sales staff were very good and…
sales staff were very good and accommodating. price of coats purchased were extremely good.
January 27, 2025
Always worth a look when you need outdoor clothing
They had the right item I was looking for in the right size and colour at a good price I’m a new customer to Go Outdoors and the staff were welcoming ,friendly and helpful .
January 17, 2025
Great prices....
Found just the jacket I wanted at a very reduced price! Say no more...
January 10, 2025
Invaluable Advice
Purchased some wet weather gear today and Bruce assisted us in making a decision. He was not in your face but offered his valuable experience.
Should we require any other products we wouldn't hesitate in returning, thank you Bruce.
January 3, 2025
Unprompted review
Great customer service
Been in today to buy some kids coats. Got great service from Bruce in sorting out the colour and the order. Excellent
January 2, 2025
Unprompted review
Thanks to Kat for the help selecting…
Thanks to Kat for the help selecting winter walking/commuting shoes.
December 30, 2024
Unprompted review
Reply from GO Outdoors - Solihull (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Solihull (Express)
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great service and advice with my recent…
Great service and advice with my recent visit at GO Outdoors in Solihull . I was only planning to browse but the attentive service and prices were too good not to buy . Good selection of Backpacks and plenty of other great things to purchase .
December 5, 2024
Reply from GO Outdoors - Solihull (Express)
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
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