GO Outdoors - Southport Reviews 

1,100
TrustScore 5 out of 5

4.9

4/8 Tulketh Street, PR8 1AQ Southport, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I went into Go Outdoors Southport last week to look for a pair of walking shoe. I’d heard loads of good reports from my walking friends about the excellent service in the shop and the product knowled... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service from Jen today 🙂 Was looking for an item that wasn't on the shop floor, Jen went in the back to see if they had any. Thank you Jen 🌟 Lovely welcoming staff, a pleasure... See more

Company replied

Rated 4 out of 5 stars

My score for this review was due to the expert help and advice afforded to me by Rory. He was knowledgeable and extremely helpful. I went in to purchase new hiking boots which I did. I'n addition I wa... See more

Company replied

Rated 4 out of 5 stars

Wonderfully thorough, efficient, and friendly. Jen was a devoted team player. Thank you for your time. *I don't give 100% on feedback. It's nowt personal 😊

Company replied


Company details

  1. Camping Store
  2. Activewear Store
  3. Bicycle Store
  4. Climbing Club
  5. Horseback Riding Service
  6. Running Store

About GO Outdoors - Southport

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Written by the company

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contact info

  • 4/8 Tulketh Street, PR8 1AQ, Southport, United Kingdom

  • 03443 876772

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,100)

36,233 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Great service. Friendly helpful staff. Nothing too much trouble for them. Steven was our main helper. Excellent. We always go into the Southport Go Outdoors when we go over there. Always been looked after

February 6, 2025
Unprompted review
Rated 5 out of 5 stars

Great service from a knowledgeable team. !

I had quite a short time to try on and select a pair of lightweight boots, and was greeted as soon as I got through the door.
Steven and Sam both assisted me, giving pros and cons to various boots, gradually narrowing down the search.
They understood what I was after and could personally recommend the Berghaus boots I bought because one was wearing them at the time.
Will continue to shop here, I can be sure of a successful shopping experience.

January 20, 2025
Unprompted review
Rated 5 out of 5 stars

Very friendly & very helpful my…

Very friendly & very helpful my favourite store to buy clothes from in Southport. The staff are very friendly & polite & professional i will be back very soon.

January 17, 2025
Unprompted review
GO Outdoors - Southport logo

Reply from GO Outdoors - Southport

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Staff member

Staff member ( sorry didn’t get his name
Advised me and explained the membership card
He was attentive and friendly

January 19, 2025
Rated 5 out of 5 stars

Really great service

I made a number of purchases and the staff member, Rory, could not have been more helpful and friendly. Unfortunately a couple of the items did not work for us so I had to return them. The staff in Southport, again could not have been more helpful. Excellent service throughout

January 18, 2025
Rated 5 out of 5 stars

Mountain equipment…

Went today for a mountain equipment gortex jacket and the man who helped me was called Rory was really helpfully brilliant staff member couldn’t of asked for anymore help

January 1, 2025
Unprompted review
GO Outdoors - Southport logo

Reply from GO Outdoors - Southport

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Walking Boots Purchase

Great service and advice from someone (Rory) who was clearly knowledgeable with regards to the product (walking boots).

December 31, 2024
Unprompted review
GO Outdoors - Southport logo

Reply from GO Outdoors - Southport

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Good quality clothing at reasonable…

Good quality clothing at reasonable prices. Very helpful staff.

December 27, 2024
GO Outdoors - Southport logo

Reply from GO Outdoors - Southport

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Rated 4 out of 5 stars

My score for this review was due to excellent customer service by Rory to the…

My score for this review was due to the expert help and advice afforded to me by Rory. He was knowledgeable and extremely helpful. I went in to purchase new hiking boots which I did. I'n addition I was looking for outdoor trousers and was on the verge of leaving when again Rory who was just back from his break told me to try a different brand which I did and bought a pair.

December 27, 2024
GO Outdoors - Southport logo

Reply from GO Outdoors - Southport

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 4 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look