We visited the Stockport store to buy boots and clothing for a forthcoming trek. I managed to purchase everything i needed and I was helped by several members of staff who were helpful and knowledgea... See more
Company replied
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Looking at Seat Boxes to upgrade my old one. Brett at Stockport branch was really helpful. Very knowledgeable about different brands. Took the time to open some out to demonstrate. Explained additiona... See more
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Recently bought a new head torch and battery, no problems with the product and helpful staff. Had an issue later with my loyalty card and this was resolved immediately via the online help - very eff... See more
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A painful retail experience. 6 tills, one open and 7 customers waiting to pay. Took nearly 10 minutes before another member of staff came to Man a different till. Why the lady on her own didn’t just... See more
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Company details
About GO Outdoors - Stockport
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Stockport Road, SK3 0TQ, Stockport, United Kingdom
- 01615 096529
4.7
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Visited again today for wellingtons.
Visited again today for wellingtons.
Previously for walking boots.
Each time Anthony in the footwear department was helpful, knowledgeable, polite and professional.
What good looks like in retail.
#ifcarlesbergdidretail
November 19, 2025
Unprompted review
Reply from GO Outdoors - Stockport
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Lovely lady on the till (Luna).
November 14, 2025
Unprompted review
Reply from GO Outdoors - Stockport
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Very good customer service from Lorna
Very good customer service from Lorna. Very polite and very helpful when I was in store.
November 3, 2025
Unprompted review
Reply from GO Outdoors - Stockport
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Excellent customer service from John…
Excellent customer service from John and Liv
Very friendly and helpful organising a price match for me.
October 31, 2025
Unprompted review
Reply from GO Outdoors - Stockport
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Great service and customer support!
I was served by Henry who gave me some good recommendations on suitable walking boots to match my footwear needs. This took a lot of the stress away choosing and finding the right fit. I had previously walked away from another store and ended up with the right purchase due to Henry’s help! Nothing was too much trouble, cheers Henry!!!
October 29, 2025
Unprompted review
Reply from GO Outdoors - Stockport
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Top quality Top service
I use this store two or three times a year for my sons fishing gear and outdoor clothing coats etc always top quality gear and no matter which member of staff you get you always get fantastic customer service
October 29, 2025
Unprompted review
Reply from GO Outdoors - Stockport
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Stockport
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Dog-friendly
Choice available is huge and suits all budgets
Staff very helpful at checkout
Love, love, love that it's dog-friendly
The membership meant my purchase was almost half price at the checkout
October 17, 2025
Reply from GO Outdoors - Stockport
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
A lack of stock and sizes of trousers I…
A lack of stock and sizes of trousers I was looking for. I was just told that there are more sizes available online. I drove to a store to be able to try stuff on, and try to keep business to a local store.
October 17, 2025
Reply from GO Outdoors - Stockport
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Bad organisation in angling section
I mainly stick to the angling area when I come in, your not the worst store but the fishing section in a lot of big sports shops gets very rejected, there’s stuff not stocked up the shelves for days, price tags are missing…. It’s very manageable to get by but I find myself googling prices of your products whilst I’m actually in your store.
October 12, 2025
Reply from GO Outdoors - Stockport
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Stockport
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Good range of products but second time…
Good range of products but second time I have called in for walking shoes and no stock in my size as I dislike online shopping especially for shoes I have to look elsewhere
October 6, 2025
Reply from GO Outdoors - Stockport
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Not a great experience shopping at the…
Not a great experience shopping at the Stockport store, ordered four fishing pole elastics on line to be collected, got the text ready for collection, went there bought the elastics, got home checked everything thinking that’s not the same price as I got on line, found out I had been charged £13.50 instead of £6:30 for one of the elastics, lesson learned always check your stuff and receipt BEFORE Leaving the shop 😞
October 3, 2025
Unprompted review
Reply from GO Outdoors - Stockport
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Saw a replacement waterproof coat in…
Saw a replacement waterproof coat in the sale. Same as my old one which is falling apart. Haphazard layout in store but I eventually found it . Great Peter Storm coat for dog walking. Good reduction . Happy customer. Massive shortage of customer service assistants , as always. Be prepared to search for things yourself as usually no one to ask.
September 30, 2025
Reply from GO Outdoors - Stockport
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Perfect Walking Boots, Great Price…
Got exactly what I wanted at decent prices, friendly helpful staff
September 18, 2025
Reply from GO Outdoors - Stockport
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Holly was amazing at the Stockport…
Holly was amazing at the Stockport branch. Saved my our lives as other staff weren't as helpful.
September 20, 2025
Unprompted review
Reply from GO Outdoors - Stockport
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Stockport
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Stockport
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
After buying my Ebike over 2 and half…
After buying my Ebike over 2 and half yrs ago been into the Cycle dept many times for service etc and the customer service off Marcus is 10/10.
September 12, 2025
Unprompted review
Reply from GO Outdoors - Stockport
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
No more blue light discount…
We shopped at the Stockport store and although we purchased most of what we were looking for, I was disappointed to learn Go Outdoors has stopped allowing Blue Light card discount. I appreciate they still have members discount, but the additional discount was very welcomed, especially in these hard times. We may need to look at shopping at other, cheaper stores in future.
September 10, 2025
Reply from GO Outdoors - Stockport
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
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