GO Outdoors - Tamworth Reviews 

467
TrustScore 5 out of 5

4.8

Unit H, Ventura Retail Park, B78 3JD Tamworth, England, GB


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Rated 5 out of 5 stars

The positivity of the Tamworth store staff, stood out in my experience.Especially the young male assistant named Alan.He was very considerate and extremely pleasant and well mannered.Will use this... See more

Company replied

Rated 4 out of 5 stars

Member of staff was there immediately at the collection point They were so polite, genuinely cheerful and couldn't do enough. A credit to your company. On the negative side, the store is very brig... See more

Company replied

Rated 5 out of 5 stars

I came in yesterday with my dog. I think it is totally amazing that you allow dogs so firstly thank you for that. I was a bit lost at first and was looking around to check it really was ok fo... See more

Company replied

Rated 5 out of 5 stars

Matt helped me a lot, if it wasn’t For His advice I wouldn’t have had the confidence to buy the Walking boots. Very helpful on the sizing, as always I worry with Boots as to whether they’re gonna rub... See more

Company replied


Company details

  1. Camping Store
  2. Activewear Store
  3. Bicycle Store
  4. Climbing Club
  5. Horseback Riding Service
  6. Running Store

About GO Outdoors - Tamworth

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Written by the company

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contact info

  • Unit H, Ventura Retail Park, B78 3JD, Tamworth, England, United Kingdom

  • 01827 218511

4.8

Excellent

TrustScore 5 out of 5

467 reviews

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4.8

All reviews

(467)

35,808 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Experience

We were looked after by Matt today. He was extremely helpful and very knowledgeable about the products I wanted to purchase. He listened to what I wanted, and found the right product.

June 28, 2026
Unprompted review
GO Outdoors - Tamworth logo

Reply from GO Outdoors - Tamworth

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Matt was excellent and very…

Matt was excellent and very knowledgable in helping me pick tent and airbed for upcoming trip.

A very good well stocked store, with helpful staff.

June 28, 2026
Unprompted review
GO Outdoors - Tamworth logo

Reply from GO Outdoors - Tamworth

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Pleased with my new Keen sandals

Matt was extremely helpful and informative as I looked for new pair of Keen sandals

June 26, 2026
Unprompted review
GO Outdoors - Tamworth logo

Reply from GO Outdoors - Tamworth

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Matt was very helpful

Matt was very helpful in the footwear section. He obviously knew about the products and advised my husband on which options had a wider fitting, bringing various ones to try on. He wasn't pushy. None of them were quite right but he was able to advise which brands were most likely to fit.

June 20, 2026
Unprompted review
GO Outdoors - Tamworth logo

Reply from GO Outdoors - Tamworth

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Alan Super staff member

Served by Alan who after I had explained that I had lost my Go outdoors card, quickly and efficiently found my address and issued me with a replacement.
Super efficient and very pleasant. Give him a rise!

June 18, 2026
Unprompted review
GO Outdoors - Tamworth logo

Reply from GO Outdoors - Tamworth

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

The assistant Jess H knew what I…

The assistant Jess H knew what I wanted. She gave me time to try on the shoes. Politeness , friendly genuinely enthusiastic in her role. Very good price

June 18, 2026
Unprompted review
GO Outdoors - Tamworth logo

Reply from GO Outdoors - Tamworth

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Friendly customer service by Liam

I was met by Liam in the shop who asked if he could help me. And help me he did, and was so patient as I tried on numerous walking boots in various sizes. A very friendly and efficient assistant, thank you.

June 16, 2026
Unprompted review
GO Outdoors - Tamworth logo

Reply from GO Outdoors - Tamworth

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent customer service

There is an excellent range of clothing, shoes and equipment. Matt was particularly knowledgeable and helpful in assisting my son in purchasing a pair of walking shoes.
I would highly recommend a visit.

June 15, 2026
Unprompted review
GO Outdoors - Tamworth logo

Reply from GO Outdoors - Tamworth

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Thanks Matt for your friendly help and…

Thanks Matt for your friendly help and service !
Nice to be served by someone that has conversation in them too!

June 15, 2026
Unprompted review
GO Outdoors - Tamworth logo

Reply from GO Outdoors - Tamworth

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Harley & Matt were really helpful…

Harley & Matt were really helpful today, even setting up double camp bed for us to test out, thank you 🙏

June 12, 2026
Unprompted review
GO Outdoors - Tamworth logo

Reply from GO Outdoors - Tamworth

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent

Quite simply excellent in terms of knowledge and general customer service (Matt)

June 12, 2026
Unprompted review
GO Outdoors - Tamworth logo

Reply from GO Outdoors - Tamworth

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Rated 4 out of 5 stars

The Tamworth store have been brilliant

The Tamworth store have been brilliant, very helpful and assisted me with my order and initial problem I had as much as they could. I did have to contact head office as I had a problem with my membership not showing as renewed when it had. This was sorted for me quickly. I placed my order on line as the store did not have my size in stock and all ran smoothly. I was informed that my order had been received and I would get a confirmation when I could collect my goods from the store. After a week of waiting I contacted the store direct again and was informed that my order was in store ready for collection. However, I never did receive an email from Head Office confirming my order was ready for collection. I was informed by the store that this has happened a few times recently its an IT problem.

June 8, 2026
GO Outdoors - Tamworth logo

Reply from GO Outdoors - Tamworth

Thanks for the 4 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent Customer Service

Matt at Go Outdoors Tamworth was extremely helpful and went above and beyond when we went in to buy camping gear. He opened boxes for us, set equipment up so we could see it properly and made suggestions to help us choose which items would be best for us. Thank you Matt! 😀

June 7, 2026
Unprompted review
GO Outdoors - Tamworth logo

Reply from GO Outdoors - Tamworth

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

We had fantastic service from Harley

We had fantastic service from Harley. He was very patient and enthusiastic and sold us exactly what we needed.

May 23, 2026
Unprompted review
GO Outdoors - Tamworth logo

Reply from GO Outdoors - Tamworth

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff
Imogen and Matt listened to what I wanted and needed regarding buying footwear.
Imogen found the shoe I wanted, in the colour I wanted by looking in the stock room

June 5, 2026
Unprompted review
GO Outdoors - Tamworth logo

Reply from GO Outdoors - Tamworth

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Needed to exchange an item

Needed to exchange an item.
Very helpful staff, easy process.

May 29, 2026
GO Outdoors - Tamworth logo

Reply from GO Outdoors - Tamworth

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Helpful staff member

I went into GO outdoors yesterday to get my sons DofE stuff and we got served by a lovely helpful lady named Imogen and she helped me so much we would recommend her. We are so grateful. Thank you so much.5 star ⭐ ⭐ ⭐ ⭐ ⭐

June 3, 2026
Unprompted review
GO Outdoors - Tamworth logo

Reply from GO Outdoors - Tamworth

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Liam and Courtney were friendly and…

Liam and Courtney were friendly and helpful; I returned the walking boots that I'd bought yesterday as I'd changed my mind and they helped me find more suitable ones. Thank you

June 1, 2026
Unprompted review
GO Outdoors - Tamworth logo

Reply from GO Outdoors - Tamworth

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

A great visit to go outdoors

A great visit to go outdoors. Spoke with Ellis and Liam, both really professional and knowledgeable about products. I purchased muck out boots. A great quality sturdy product for equestrian use. I also was looking at the inflatable canoes. A fantastic variety and really helpful polite staff. I would recommend this outlet.

June 1, 2026
Unprompted review
GO Outdoors - Tamworth logo

Reply from GO Outdoors - Tamworth

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

I visited Go Outdoors Tamworth today…

I visited Go Outdoors Tamworth today with a view to buying some reclining camping chairs. There was a lovely young lady in the store who not only helped me choose the most appropriate product with a unmissable offer attached, she carried them to the till for me me as I wasn’t able to carry them myself.

The young lady’s name is Imogen and was a credit to the store. Thankyou Imogen. Top class service!

May 29, 2026
Unprompted review
GO Outdoors - Tamworth logo

Reply from GO Outdoors - Tamworth

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

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