GO Outdoors - Tamworth Reviews 

467
TrustScore 5 out of 5

4.8

Unit H, Ventura Retail Park, B78 3JD Tamworth, England, GB


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Rated 5 out of 5 stars

The positivity of the Tamworth store staff, stood out in my experience.Especially the young male assistant named Alan.He was very considerate and extremely pleasant and well mannered.Will use this... See more

Company replied

Rated 4 out of 5 stars

Member of staff was there immediately at the collection point They were so polite, genuinely cheerful and couldn't do enough. A credit to your company. On the negative side, the store is very brig... See more

Company replied

Rated 5 out of 5 stars

I came in yesterday with my dog. I think it is totally amazing that you allow dogs so firstly thank you for that. I was a bit lost at first and was looking around to check it really was ok fo... See more

Company replied

Rated 5 out of 5 stars

Matt helped me a lot, if it wasn’t For His advice I wouldn’t have had the confidence to buy the Walking boots. Very helpful on the sizing, as always I worry with Boots as to whether they’re gonna rub... See more

Company replied


Company details

  1. Camping Store
  2. Activewear Store
  3. Bicycle Store
  4. Climbing Club
  5. Horseback Riding Service
  6. Running Store

About GO Outdoors - Tamworth

Written by the company

Order Queries

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Contact us via Customer Care

Go Outdoors Details

Written by the company

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contact info

  • Unit H, Ventura Retail Park, B78 3JD, Tamworth, England, United Kingdom

  • 01827 218511

4.8

Excellent

TrustScore 5 out of 5

467 reviews

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4.8

All reviews

(467)

35,808 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service from Matt 👍

Had a great experience today at Go Outdoors, I purchased a camping bed and Matt helped me out a lot by assisting me in taking one out and showing me how they can be assembled. I then tried out the bed and decided to purchase. Thanks so much for your help Matt ☺️ much appreciated! Will be back!

May 9, 2026
Unprompted review
GO Outdoors - Tamworth logo

Reply from GO Outdoors - Tamworth

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent series and staff very…

Excellent series and staff very helpful, thanks to Imogen at the Tamworth branch.

May 8, 2026
Unprompted review
GO Outdoors - Tamworth logo

Reply from GO Outdoors - Tamworth

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

I walked in with no idea about walking boots…

I walked in with no idea of what walking boots to buy for a 3 peaks challenge I have naively signed up for.

Matt asked if he could help and what my budget was to which explained/picked out a few best options for me. He had great knowledge around the different boots available.

After about 1 hour in the store and swapping about 7 pairs of boots off and on my feet. He helped choose out the pair that was best for me.

The staff/service were great!

Bring on the peaks!

May 7, 2026
Unprompted review
GO Outdoors - Tamworth logo

Reply from GO Outdoors - Tamworth

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

We bought some boots from Matt

We recently bought some boots from Matt. He was exceptional and very patient offering brilliant advice and taking extra care to ensure he maintained boundaries while still providing a personalized service. Matt had a superb attitude to his work and we would be happy to shop with him again.

April 15, 2026
Unprompted review
GO Outdoors - Tamworth logo

Reply from GO Outdoors - Tamworth

Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Very great service

Very nice person. Wasn’t rude or trying to rush us out or anything. Gave us tips on what to do and things like that. Very good service from Matt

May 1, 2026
Unprompted review
GO Outdoors - Tamworth logo

Reply from GO Outdoors - Tamworth

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Rated 4 out of 5 stars

Matt who served us was very helpful…

Matt who served us was very helpful withe everything

May 1, 2026
Unprompted review
GO Outdoors - Tamworth logo

Reply from GO Outdoors - Tamworth

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Matt was really helpful earlier today

Matt was really helpful earlier today, thank you.

April 30, 2026
Unprompted review
GO Outdoors - Tamworth logo

Reply from GO Outdoors - Tamworth

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

I struggle to buy comfortable walking boots

I struggle to buy comfortable walking boots because of my exceptionally wide feet, but Jess H made it an absolute pleasure yesterday, she was cheerful, patient, and did not pressure me to buy& full of helpful advice, as a result I bought a very comfortable pair of Mendel boots & had a wonderful shopping experience , G. Stewart

April 28, 2026
Unprompted review
GO Outdoors - Tamworth logo

Reply from GO Outdoors - Tamworth

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Jacob was an absolute star

Jacob was an absolute star. We asked him lots of questions as newbie camper vanners and he patiently talked us through our options to help us make a decision. So friendly and knowledgable. A real credit to the store. Thank you 🤗 xx

April 26, 2026
Unprompted review
GO Outdoors - Tamworth logo

Reply from GO Outdoors - Tamworth

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Harley was very knowledgeable and…

Harley was very knowledgeable and helped us find the perfect boots

April 28, 2026
Unprompted review
GO Outdoors - Tamworth logo

Reply from GO Outdoors - Tamworth

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Harley was very helpful and…

Harley was very helpful and knowledgable about the hiking shoes. Would recommend.

April 28, 2026
Unprompted review
GO Outdoors - Tamworth logo

Reply from GO Outdoors - Tamworth

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

We have problems finding an aqua pro…

We have problems finding an aqua pro garment for my wife as she is petite. We have looked for months with no success. Jess H at the Tamworth branch was excellent and spent time with us making helpful suggestions and showing excellent patience. In the end we found a garment that was a perfect fit, in the children’s section. Something never suggested before.

Excellent service and we are extremely grateful for her professionalism and patience with us. Thank you

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

Visitlounger chair your branch in tamworth for…

Visit your branch in tamworth for lounger chair found a member of staff for help very helpful and friendly took chair down stairs she would have taken it to my car but I was only parked outside her name was Jess H very pleasant lady

April 28, 2026
Unprompted review
GO Outdoors - Tamworth logo

Reply from GO Outdoors - Tamworth

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Good service and competent individual

Good service and competent individual. Asked if I needed help when I was looking and then stayed close by. Served me with a smile and politeness. Jess H did the store proud.

April 28, 2026
Unprompted review
GO Outdoors - Tamworth logo

Reply from GO Outdoors - Tamworth

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

I went in to buy some new boots and…

I went in to buy some new boots and Jess l the sales assistant was very helpful and patient as l tried on a few different styles and sizes, also Ioannis was very helpful when l wanted to try on some trousers and Joe when purchasing sunglasses, overall and very good experience, thank you

April 25, 2026
Unprompted review
GO Outdoors - Tamworth logo

Reply from GO Outdoors - Tamworth

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great trip as always really helpful…

Great trip as always really helpful staff 👍 thank you Imogen

April 24, 2026
Unprompted review
GO Outdoors - Tamworth logo

Reply from GO Outdoors - Tamworth

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great price great product and great…

Great price great product and great customer service well pleased decided to renew my membership with go outdoors as there are great savings to make

April 24, 2026
Unprompted review
GO Outdoors - Tamworth logo

Reply from GO Outdoors - Tamworth

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Looking for a new pair of walking…

Looking for a new pair of walking boots. The assistant Matt was very friendly, helpful and knowledgeable. Great price for a good set of boots and cashiers were very friendly as well.

April 17, 2026
Unprompted review
GO Outdoors - Tamworth logo

Reply from GO Outdoors - Tamworth

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Rated 1 out of 5 stars

Just visited the tamworth store to…

Just visited the tamworth store to purchase socks took 1 pair to the till and told by the person serving me that anothe pack purchased would be 1/2 price so went to get another pack when i got back my wife was waiti g by the till and she overheard one of the workers upstairs over his radio saying someone was coming downstairs with unpaid socks. I find this totaly unaceptable. To treat shoppers with dishonesty is unacecptable i do not blame the people who work in store it obviousley comes from above..also last week i ordered and payed for a coat to collect in store i paid for this on the saturday and went to collect on the monday just before i walked in the store i recieved an email saying i was refunded as item not available ..i will never use this store or any go outdoors again. Your a disgrace im not sure if i was treated this way for some other reason due to my ethnicity.

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great service from Jess H today

Great service from Jess H today. Very helpful and professional. Thanks jess

April 18, 2026
Unprompted review
GO Outdoors - Tamworth logo

Reply from GO Outdoors - Tamworth

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

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