I visited the Tamworth store today, (16/9/26) with a view to purchasing new walking boots. Harley, the sales assistant was very knowledgeable and informative about the brands I was considering. He w... See more
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The positivity of the Tamworth store staff, stood out in my experience.Especially the young male assistant named Alan.He was very considerate and extremely pleasant and well mannered.Will use this... See more
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Though it is a small store there’s still plenty of choice and the staff were very helpful. Especially Alan and Matt who were constantly checking storage amounts in the back and answered any questions... See more
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Member of staff was there immediately at the collection point They were so polite, genuinely cheerful and couldn't do enough. A credit to your company. On the negative side, the store is very brig... See more
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Company details
About GO Outdoors - Tamworth
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Unit H, Ventura Retail Park, B78 3JD, Tamworth, England, United Kingdom
- 01827 218511
4.8
Excellent
467 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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I bought some sandals and wellingtons…
I bought some sandals and wellingtons here during the week. I am really happy with my purchases and was looked after very well by Jess H, who was very pleasant, interested, knowledgeable, very helpful and got me different styles and sizes to try on.
March 12, 2026
Unprompted review
Reply from GO Outdoors - Tamworth
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Great service from Georgia
Great service from Georgia. Excellent prices with members discount 🙂
March 13, 2026
Unprompted review
Reply from GO Outdoors - Tamworth
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Jess H was really polite and very quick…
Jess H was really polite and very quick service, thank you!
March 12, 2026
Unprompted review
Reply from GO Outdoors - Tamworth
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Looking for specific items requested by…our son
Looking for specific items requested by our son for a birthday gift the shop assistants were all very helpful and knowledgeable about the products required
March 10, 2026
Unprompted review
Reply from GO Outdoors - Tamworth
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Ruby was really helpful
Ruby was really helpful, well informed with an honest opinion when we went looking for a sleeping bag!
March 9, 2026
Unprompted review
Reply from GO Outdoors - Tamworth
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Lovely store, lovely peeps..
Great store. Popped in for some walking shoes for my young son and brought a couple of sale t-shirts. Ruby also helped us out at the checkout and was a great end to a great experience.
March 8, 2026
Unprompted review
Reply from GO Outdoors - Tamworth
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Served by ruby today
Served by ruby today. She was very helpful and friendly thank you
March 8, 2026
Unprompted review
Reply from GO Outdoors - Tamworth
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Customer service was great
Customer service was great. The staff were very helpful when I was trying on items and Ruby especially was helpful when checking out.
March 8, 2026
Unprompted review
Reply from GO Outdoors - Tamworth
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
I needed some new bits and pieces
I needed some new bits and pieces, waterproof jacket and walking boots. Matt was extremely helpful when it came to choosing a pair of walking boots. Good knowledge and suggestions based on my habits, foot size and shape. Very good experience and would recommend this store based on the help and professionalism.
March 8, 2026
Unprompted review
Reply from GO Outdoors - Tamworth
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Great purchase lovely friendly service…
Great purchase lovely friendly service from Ruby
March 7, 2026
Unprompted review
Reply from GO Outdoors - Tamworth
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Great service …
We found everything we wanted in store and Ruby who served us was very helpful and personable
March 7, 2026
Unprompted review
Reply from GO Outdoors - Tamworth
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Very helpful staff especially Matthew
Very helpful staff especially Matthew
March 7, 2026
Unprompted review
Reply from GO Outdoors - Tamworth
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
We came in knowing what boot…
We came in knowing what boot performance we needed for my wife. Matt was excellent in his guidance, factual information and 'un- pushiness' in his approach. We came out with the exact solution. Very helpful guy.
March 4, 2026
Unprompted review
Reply from GO Outdoors - Tamworth
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Helpful, friendly staff
Really helpful staff, & friendly atmosphere all round. Matt in particular was attentive & courteous, & although it was his first week, he seemed to have settled in quickly. Very positive experience, & highly recommended store for all outdoor needs!
March 3, 2026
Unprompted review
Reply from GO Outdoors - Tamworth
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Matt was really helpful- saved us money…
Matt was really helpful- saved us money and effort. Thank you!
March 2, 2026
Unprompted review
Reply from GO Outdoors - Tamworth
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Jess H
Jess H, was very helpful when advising me on purchasing my first pair of walking boots , it’s all about the socks.
February 19, 2026
Unprompted review
Reply from GO Outdoors - Tamworth
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Annie and Joe.
I was served by Annie and Joe.. They gave me helpful information on what product to use to wash and reproof my down jacket and walking trousers..Annie has also served me in the past and always has a warm friendly smile..my daughter would learn alot from her ha ha...
February 28, 2026
Unprompted review
Reply from GO Outdoors - Tamworth
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Fantastic
Annie was helpful and a very nice person. The membership cost £5 but saved me £15. The st9re is clean well aranges and prices are clearly displayed.
February 28, 2026
Unprompted review
Reply from GO Outdoors - Tamworth
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Excellent service from Matt in choosing…
Excellent service from Matt in choosing a pair of walking shoes. Knowledgeable and helpful in helping me to select from options available.
February 26, 2026
Unprompted review
Reply from GO Outdoors - Tamworth
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Overall good experience
Store was well stocked, I wasn’t bothered once whilst shopping but plenty of people there to ask if needed. Very friendly till staff and Annie was friendly when I last minute asked to add a discount just before paying
February 25, 2026
Unprompted review
Reply from GO Outdoors - Tamworth
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
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