Met a fantastic chap called Alex in the Taunton store who was extraordinarily helpful. He was also very funny and friendly and made my whole shopping experience brilliant! Everything about the go out... See more
Company replied
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We had a very good experience in GO Outdoors Taunton. The member discount is amazing. Jonathan was particularly helpful although all the staff were encountered were friendly and helpful. The only reas... See more
Company replied
I went to Go Outdoors to find a pair of hiking shoes. The staff member Jonathan was very helpful, giving lots of useful, detailed information, always being on hand to change shoe sizes and offer a sel... See more
Company replied
Easy to order our product (beach tent) online. Ordered the tent for a click and collect order which was hassle free. All staff were very helpful in store and even helped to temporarily pitch th... See more
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Company details
About GO Outdoors - Taunton
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
UNIT 2-3, ST Johns Retail Park, TA1 2BB, Taunton, United Kingdom
- 01823 792992
4.9
Excellent
4K reviews
Asks customers to review
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Jonathan who served me in the women's…
Jonathan who served me in the women's shoe department was extremely helpful and efficient, even though their were a number of customers all trying on shoes at the same time. I am very pleased with my purchase a pair of Meindl walking shoes from sale stock, discounted by £30
September 23, 2026
Unprompted review
Reply from GO Outdoors - Taunton
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
It was Dan who assisted me today and I…
It was Dan who assisted me today and I have to say he went beyond and above with his helpfulness … Well done Dan, your a credit to Go Outdoors Taunton branch.
September 24, 2026
Unprompted review
Reply from GO Outdoors - Taunton
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Excellent service and advice from the…
Excellent service and advice from the staff. Nathan in particular took time to explain the best items for our needs and offered good advice.
September 15, 2026
Unprompted review
Reply from GO Outdoors - Taunton
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Great customer service as always
Great customer service as always, collected my order, fast and efficient would highly recommend
September 11, 2026
Reply from GO Outdoors - Taunton
Hi
Many thanks for taking some time to give us a 5 star review. We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Jonathan was very helpful- thank you…
Jonathan was very helpful- thank you for your help and service :)
September 23, 2026
Unprompted review
Reply from GO Outdoors - Taunton
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Was very pleased to see Jonathan on…
Was very pleased to see Jonathan on duty today (22 September 2026) as he has, over the years, always been very helpful, knowledgable and pleasant re walking boots and shoes.
He didn't disappoint and this made for a 5 stars visit.
Thank You,
Peter D
September 22, 2026
Unprompted review
Reply from GO Outdoors - Taunton
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Jonathan served me and he was excellent…
Jonathan served me and he was excellent most helpful charming and patient thank you
September 22, 2026
Unprompted review
Reply from GO Outdoors - Taunton
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Extremely helpful staff
Jonathan was extremely helpful in assisting my husband and myself in sorting some new walking footwear.
September 21, 2026
Unprompted review
Reply from GO Outdoors - Taunton
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Helpful staff
The staff. The stock. You’ve always got what we need. The chap who helped my husband with his various shoe selections was super helpful and never once made us feel we were being difficult. He was friendly and knowledgeable.
September 20, 2026
Unprompted review
Reply from GO Outdoors - Taunton
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Went to the Taunton shop to get walking…
Went to the Taunton shop to get walking boots for my Daughter. Luc asked if he could help and was with us for at least 20min helping us make the right choice. Brill exprience and Luc excellent customer service skills
September 20, 2026
Unprompted review
Reply from GO Outdoors - Taunton
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
New walking boots needed
Looking for some walking boots and Luc was fantastic. Found just the perfect boots with his help. Thanks again
September 20, 2026
Unprompted review
Reply from GO Outdoors - Taunton
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Walking shoes
I went to buy a pair of walking shoes from the Taunton Branch and was served by Luc. He was patient and helpful. Nice sense of humour and he made the purchase a pleasant experience.
September 18, 2026
Unprompted review
Reply from GO Outdoors - Taunton
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Buying walking boots
Jonathan was a really helpful and friendly sales assistant and spent time with me giving sound advice about the right walking boots for me.
Thank you very much!
September 17, 2026
Unprompted review
Reply from GO Outdoors - Taunton
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Only popped in for a small purchase but…
Only popped in for a small purchase but was given great service by Alex. Definitely going back again.
September 16, 2026
Unprompted review
Reply from GO Outdoors - Taunton
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Taunton's Go Outdoors store…
Visited Taunton's Go Outdoors store looking for a pair of walking boots. JONATHAN assisted me with his knowledge and expertise on the various brands and fittings. Nothing was too much trouble for him. I came away with a pair of confortable and perfect fitting Meindl boots!
September 9, 2026
Unprompted review
Reply from GO Outdoors - Taunton
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Jonathan was so friendly and helpful at…
Jonathan was so friendly and helpful at the Go Outdoors in Taunton. Thank you! Highly recommend. :)
September 15, 2026
Unprompted review
Reply from GO Outdoors - Taunton
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Fantastic service
I has helped by 4 Go Outdoors employees across Taunton (3) and Bristol (1) and everyone was fantastic to a tee. I ended with the product I wanted and where another needed to be returned and refunded all ran smoothly and seamlessly. The team made shopping a joyous experience and I Iook forward to shopping there again.
September 4, 2026
Reply from GO Outdoors - Taunton
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
We ordered the items online because the…
We ordered the items online because the sizes weren’t available in store they came quickly very good service
September 4, 2026
Reply from GO Outdoors - Taunton
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Jonathan very helpful indeed.
September 10, 2026
Unprompted review
Reply from GO Outdoors - Taunton
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Love go outdoors!
Had a great experience at go outdoors. James was lovely, helped us out a lot and gave great advice. Love this place !!
September 9, 2026
Unprompted review
Reply from GO Outdoors - Taunton
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
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