GO Outdoors - Team Valley Reviews 

We came to look at tents. Already had an idea of what we wanted. Anthony was so helpful and informative. Really knowledgeable. Helped us decide which to go for. Thank you Anthony!

Great service from Terry in the fishing dept. Very knowledgeable and very helpful. Nothing is too much trouble.

Served today by Julie who was fantastic, great advice, friendly and extremely helpful.

Anthony was very helpful and skilled. Today he gave me great advice and guided me really well in buying a tent. I'm very satisfied with his guidance, and thanks to him I was able to purchase an excellent tent. Thank you very much ,Anthony.

Julie helped us pick hiking boots for my daughter today. She was approachable, knowledgeable and gave us great advice whilst allowing us to make our own choice. Great after purchase advice too.

Order placed and acknowledged, received no communication thereafter. I called into the shop a week after order was placed and item had arrived

My twin boys needed all their equipment for their DoE Gold award. I had my list and needed help! Pedro was amazing took us around getting all the stuff and what made a difference was he shared his experience which helped massively. When we got to the till Matthew was brilliant too sharing his experiences and engaging with the boys. What I thought would be a very stressful experience was no problem at all and that was down to the customer service we received 😀

Mathew was such a great help! Had a couple of burning questions about the MSR tents and he was definelty the right person to ask! Knew his stuff and helped me make the RIGHT purchase! All the staff are spot on and definitely know their stuff!

Andrew listened attentively to what would be required of the shoes and was able to direct us to the ones that met many of the specifications. He was very knowledgeable about the stock and identified the best ones to recommend in the price range. I appreciated the fact that there was no obvious pressure to purchase them at any point. Nathan assisted at the till and, since I wore the shoes as I was leaving, took care to make sure that the store alarm wouldn't sound. My partner and I were impressed by the friendliness and the professionalism of both staff. We will return in future for more outdoor goods.

Excellent service and advice from Andy, Paul, JP and Shelley. Will definitely return and be confident in anything I need will be dealt with by all of the helpful and friendly staff.

Failed to be notified item was ready to collect from store

Absolutely outstanding service. I was assisted by John-Paul and he couldn't have been more helpful, friendly and kind. Clone him and get him in every store!! Will definitely return again. Thank you.

Darren was very helpful

Once again, everything was great including a very competitive price.

Is there anything Anthony doesn’t know about tents??? He is a credit to the company. We came in today to buy a family tent, he advised us the best one to get, wasn’t pushing us just a completer peace of mind and with the whole experience, also spoke to Julie downstairs about extras for our first camping trip, and again advise off her was brilliant, all round brilliant customer service, but Anthony’s the man, just done a £1200 sale in under a hour,

Pedro was absolutely amazing, he was really helpful and he gave us a good customer service experience. Thanks!

Served by Andy.
Very friendly, knowledgeable and helpful.
Thank you 🙏🏻

We were served by Pedro who was friendly, helpful, and informative.

I came into store to buy some shoes for a fundraising challenge in May.

Julie was exceptional! She guided me through the different footwear and made recommendations and shared her knowledge on what to go for.

Andrew and Jeremy were also fab - bringing in their experience of marathon running and hiking to help me out.

Pedro on the till was incredibly polite, jovial, and friendly - he makes a lasting positive impression on an already great customer experience.

Bravo, you lot!

Great advice and help from a polite and knowledgeable staff member called Pedro today. Found the walking boots for me. Very grateful.