We are new to Motorhoming and needed to buy many things for our Awning tent. The staff were so helpful with advice. They even carried most of our stuff to the tills so we could carry on browsing the s... See more
Company replied
Location
Switch locationRiviera Way Unit 2, Riviera Way, TQ2 7AP Torquay, England, GB
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Good in store experience. The assistant Holly was particuarly helpful and friendly. Unfortunately my membership has not been activated properly when I have previously joined online, otherwise this wou... See more
Company replied
This branch had everything that I went in to purchase. So pleased as I have not had great experiences of stock availability locally. We were served by Holly who was very helpful, friendly and polite.... See more
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Visited Go Outdoors Torquay yesterday to buy some camping chairs and a cooler box and the staff were really outstanding. Help was offered without having to find someone; staff were constantly visible... See more
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Company details
About GO Outdoors - Torquay
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Riviera Way Unit 2, Riviera Way, TQ2 7AP, Torquay, England, United Kingdom
4.9
Excellent
769 reviews
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Leon and Matt gave me great information…
Leon and Matt gave me great information on the product we were looking at, one with mugs and the other colour had tumblers. We had a conservation if we could swap them around but they said no, we all had a good laughed about us swapping them around. They were great, and gave us good service which was good all round for everybody.
Alan.
May 28, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Greeted on arrival and welcomed.
Greeted on arrival and welcomed.
Staff knowledgeable and VERY helpful.
Good products and good prices
Excellent all round!!!
May 30, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Torquay
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Two prices for the same Goods not possible with TRADING STANDARDS
You google the goods you want ie gas regulator and it says £9:50
You get to the shop it to says £9:50
You get to the till and it is £11 !!!
It’s not VAT you need a membership to buy it at £9:50 which will cost you £5 to join !!!! Don’t need membership as I will never go in this shop ever again !!
May 31, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Thank you for leaving us your feedback, it is appreciated.
Joining our membership entitles you to purchase products at the best prices and gives access to the Price Match service, as well as allowing members access to exclusive offers. The price provides twelve months' membership.
We do hope that you will choose to shop with GO Outdoors again making the membership a cost effective purchase.
Awesome staff!
I was in a bit of a rush with two kids in tow, which is traditionally a little challenging. The staff in general were very helpful in pointing me in the right direction but particularly the young lady who served me and her nearby colleagues (Holly was very polite, friendly and patient as I struggled to find my membership details and her colleagues did an amazing job of entertaining the kids as I was searching)
Another positive experience in the Torquay store !
May 30, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Helpful staff and very welcoming.
May 30, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Your staff were wonderful and helpful …
Your staff were wonderful and helpful helped us fine everything we needed and Holly at the till was kind and considerate and very friendly
May 29, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Helpful staff
Helpful staff, easy to find the items I wanted and quick service at the till.
May 22, 2026
Reply from GO Outdoors - Torquay
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Lewis super friendly.
Lewis, who served when I paid. So very friendly and helpful and lots of help from a very knowledgeable guy upstairs with walking boots. So sorry, but didn’t catch his name. The store is well laid out and organised. 👍
May 16, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Torquay
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Laura sales assistant
Laura, the sales assistant was really helpful when purchasing Scarpa walking shoes. Very polite and kind. Also advised us on how to become members, so that we could receive discount today and in the future.
May 24, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Went to the Torquay store today…
Went to the Torquay store today 23/5/2026 for a pair of walking shoes, not sure what I really wanted,but Tyler was really helpful explained about different things and came away with a comfortable walking shoe,thank you Tyler👍
May 23, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Really friendly & helpful staff
May 22, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Came in for a pair of shoes I reserved
Came in for a pair of shoes I reserved, holly and Ellison served me and were very helpful, great experience thankyou :)
May 22, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Needed all the camping and walking…
Needed all the camping and walking equipment for my daughters D of E award. Asked for help immediately on arriving and Ellison was brilliant, he used the official D of E kit list, and was so knowledgeable and we got everything we needed with minimum fuss and the price of it all was very reasonable! Well done Torquay Go Outdoors 😁
May 22, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Have used this store many times
Have used this store many times for outdoor equipment and clothing. Lewis who served me on the tills today was friendly and helpful, but all the staff are always helpful and nice. A good range on offer at the store and I always manage to buy what we need last minute (usually needing it the next day). Prices are just as good as Amazon, sometimes better and returns are easy.
May 15, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Friendly staff and good stock in…
Friendly staff and good stock in women’s outdoor range.
May 19, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
I was looking for a gas regulator to…
I was looking for a gas regulator to fit my caravan’s gas bottle as the old one wouldn't fit my new 2 piece mobile unit, the 2 staff members Rick and Lewis were very helpful and found just what I wanted and also gave me advice on using gas bottles I left very impressed and I will definitely be coming back to the shop again as I’m a member now thank you
May 5, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
Great options for all budgets
Thank you ellison very knowledgeable on waterproof jackets he gave me plenty of options within my budget great customer service will be back
May 18, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
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