My experience visiting the store was super pub, signed up to be a member which gave me a huge saving. Employee Lewis was very comical friendly man that served us. Another person helped us locate wh... See more
Company replied
Location
Switch locationRiviera Way Unit 2, Riviera Way, TQ2 7AP Torquay, England, GB
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See what reviewers are saying
Great experience in store today having found what we needed online and checked stock etc. Leon was very helpful including helping my son make a purchase by himself. Saved nearly £100 using our members... See more
Company replied
Fantastic selection of camping equipment - we got everything we needed. Well worth joining as members’ prices are a lot cheaper. Staff very helpful, especially Holly at the till who reminded us about... See more
Company replied
I bought a pair of walking shoes for an upcoming event, a hat to go with it, and a t-shirt for the gym. A store employee, Tyler, helped me select the right shoes. I've visited this store twice, and re... See more
Company replied
Company details
About GO Outdoors - Torquay
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Riviera Way Unit 2, Riviera Way, TQ2 7AP, Torquay, England, United Kingdom
4.9
Excellent
723 reviews
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Superb
My experience visiting the store was super pub, signed up to be a member which gave me a huge saving. Employee Lewis was very comical friendly man that served us.
Another person helped us locate what we wanted as soon as we arrived in the store.
So really pleased with the products we bought
August 2, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
Walking shoes
I bought a pair of walking shoes for an upcoming event, a hat to go with it, and a t-shirt for the gym. A store employee, Tyler, helped me select the right shoes. I've visited this store twice, and received good service both times.
August 1, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Great shop
Store was well stocked and clean. Found what we were looking for at a reasonable price with our membership. Highlight was Lewis who was brilliant. Friendly and engaging.
July 31, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Great experience in store today having…
Great experience in store today having found what we needed online and checked stock etc. Leon was very helpful including helping my son make a purchase by himself. Saved nearly £100 using our membership today. Happy customers thank you!
July 29, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
The place for gas bottles and friendly staff!
Tried everywhere for some bbq gas and thankfully found it at GO Outdoors, the staff member Holly was so helpful and also renewed my membership which saved me a bit of money and then another member of staff (I didn’t get his name) helped me load the full bottle of gas in my car. 10/10 guys! Thanks so much.
July 26, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Torquays finest
Absolutely brilliant service from Ed and Jaime. Great knowledge and insight and so helpful and friendly. Will definitely check in again in Torquay
July 28, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Good customer service
Good customer service, Rick was friendly and helpful.
July 28, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Torquay
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Was served by Rick at the Torquay shop
Was served by Rick at the Torquay shop. Very helpful and gave some good advice on the Merrells 8 purchased
July 27, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Fantastic selection of camping…
Fantastic selection of camping equipment - we got everything we needed. Well worth joining as members’ prices are a lot cheaper. Staff very helpful, especially Holly at the till who reminded us about the extra Blue Light discount.
July 26, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Great shop
Great shop. We found everything we needed. Fantastic discount. Holly was very helpful.
July 26, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Excellent service especially from Lewis…
Excellent service especially from Lewis at the checkout
July 26, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Holly was friends and chatty!
We were served by Holly this afternoon, she was friendly and chatty! Helped with our bundle offer and member discount. Even offered to help take our new camping bits to the car! The store is laid out well and easy to know what we needed- even things we may have forgotten. Great experience!
July 26, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Great store
Holly served us today. She was brilliant and added extra discounts that we hadn’t realised we could use.
July 26, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
All the staff were super helpful…
All the staff were super helpful especially Holly
July 26, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Holly was the person that surved us she…
Holly was the person that surved us she was lovely. She greeted us as we came inside, made a joke about the barcode hiding and just generally very kind.
July 24, 2026
Unprompted review
Reply from GO Outdoors - Torquay
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
We bought our first tent today
We bought our first tent today, we found one that we loved and we were served by a man called Leon, who was just went above and beyond, gave us advice about other products but didn’t force us to buy them and told us the best time of year for use. thank you
July 24, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Always friendly and helpful
Always friendly and helpful, thanks Leon 👍🏼
July 24, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Very helpful staff
Very helpful staff.
Rick was very polite and helpful.
July 23, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
A very pleasant shopping experience
I’ve shopped here on many occasions, but today I decided to take out one of their membership cards. Leon was extremely helpful and the store had a very pleasant atmosphere.
July 23, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
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