GO Outdoors - Wakefield Reviews 

4,586
TrustScore 5 out of 5

4.9

Hostingley Lane, Middlestown, WF4 4PZ Wakefield, GB


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Rated 5 out of 5 stars

Absolutely outstanding service, received a call from my granddaughter, stuck in Italy with a delayed flight. Going straight off to a festival tomorrow in Cheshire, seen the UK weather so needed wellin... See more

Company replied

Rated 5 out of 5 stars

Great experiece at this store. All staff were friendly and helpful - from choosing my new salomon hiking boots, which are comfy and perfect 👌 to purchasing them at the cashier were Mandie was helpful... See more

Company replied

Rated 5 out of 5 stars

From coming in all the staff were friendly, Martin greeted us on the footwear department he was so friendly and helpful. He told us about the products we were looking for,even how to get the bes... See more

Company replied

Rated 5 out of 5 stars

I attended the wakefield store today in order to purchase stocks for the rough sleeper team in Wakefield. i was served by Dee and Emma. both ladies were incredibly helpful and gave me a little extra... See more

Company replied


Company details

  1. Camping Store
  2. Activewear Store
  3. Bicycle Store
  4. Climbing Club
  5. Horseback Riding Service
  6. Running Store

About GO Outdoors - Wakefield

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Written by the company

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contact info

  • Hostingley Lane, Middlestown, WF4 4PZ, Wakefield, United Kingdom

  • 01924 978026

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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4.9

All reviews

(4,586)

34,600 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

DofE Bronze Expedition Kit shopping at Go Outdoors

Got a bunch of discounts with my DofE discount card so that helped affording the countless amount of things we bought and a lot of the kit needed for my DofE Bronze Expedition was specifically recommended for DofE Expeditions too so most of my kit will be very useful. Will definitely come here again to buy clothing for DofE Bronze Expedition and also we got some assistance from Ruth who was a very kind and assistive individual and probably one of the most helpful and generous store-workers I’ve ever met in my life and she is also the reason I’m making this review because she gave us a slip with a QR code so I could make a review. Overall 10/10 experience and I would recommend.

August 2, 2026
Unprompted review
GO Outdoors - Wakefield logo

Reply from GO Outdoors - Wakefield

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Ruth was brilliant on my recent visit

Ruth was brilliant on my recent visit. I was struggling with signal while trying to get my son some hiking boots and she told me where is best to get signal. She helped advise me of a good type of hiking boots and helped me collect them. She was very knowledgeable and helpful 🙂

August 2, 2026
Unprompted review
GO Outdoors - Wakefield logo

Reply from GO Outdoors - Wakefield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Leeann gave great advice and info

Leeann gave great advice and info

August 2, 2026
Unprompted review
GO Outdoors - Wakefield logo

Reply from GO Outdoors - Wakefield

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Helpful friendly staff and great value…

Helpful friendly staff and great value products. Top marks. Thanks

July 24, 2026
GO Outdoors - Wakefield logo

Reply from GO Outdoors - Wakefield

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Customer service excellent with Martin …

Customer service excellent with Martin helping with footwear and Kayla very helpful on till re Duke of Edinburgh query.

August 2, 2026
Unprompted review
GO Outdoors - Wakefield logo

Reply from GO Outdoors - Wakefield

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Andy was very informative about trail…

Andy was very informative about trail shoes have lots of advice

August 1, 2026
Unprompted review
GO Outdoors - Wakefield logo

Reply from GO Outdoors - Wakefield

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Ultra reliable

Always great and has something for every price category. Their application of sales and member prices is amazing my first ever saving blew my mind. I got nearly £500 quids worth of gear for 250 quid.

June 10, 2026
GO Outdoors - Wakefield logo

Reply from GO Outdoors - Wakefield

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great experience

Great experience, quality products for good price. Better than online brands. Staff are Friendly and helpful

July 28, 2026
Unprompted review
GO Outdoors - Wakefield logo

Reply from GO Outdoors - Wakefield

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

After ringing round a few stores to…

After ringing round a few stores to find an item, I eventually found one in Wakefield a lovely lady called Ruth answered the phone and agreed to save the item for me to pick up later that day.
On arrival at the store I was greeted by Ruth who got the item for me, whilst I was in the store she was more than happy to help me out with other requests and questions, she is a credit to the store with her lovely friendly attitude and great customer service

July 13, 2026
Unprompted review
GO Outdoors - Wakefield logo

Reply from GO Outdoors - Wakefield

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Visited to buy some chairs and clothes

Visited to buy some chairs and clothes. Ruth was really helpful and offered to move the heavier items we were carrying to the front desk so we could continue to shop in the clothes section. And when I forgot I could use my NHS discount, Daniella was very helpful in returning some items and reputation them through so I could save £14. Something that could have been embarrassing and a bit of a faff was made easy and well managed. So thank you!

July 26, 2026
Unprompted review
GO Outdoors - Wakefield logo

Reply from GO Outdoors - Wakefield

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

I visited today with my mum she is…

I visited today with my mum she is struggling with her feet, Andy C was very helpful in finding her some walking boots and socks he was very patient and informative. Thanks to Emma at the till was a great shopping experience today:)

July 28, 2026
Unprompted review
GO Outdoors - Wakefield logo

Reply from GO Outdoors - Wakefield

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Always a good experience

Easy to order online and was kept informed of status of delivery.
One of my purchases came too late for me to use (it was a gamble) and it was easy to return.
Over the years I've also spent hundreds of pounds in store and have always been very happy.

July 21, 2026
GO Outdoors - Wakefield logo

Reply from GO Outdoors - Wakefield

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Jack was brilliant

Jack, firstly well done, you handled the angry gentleman in a calm and professional manner. There was no need for him to speak to you as he did..
Secondly thank you for helping us choose our purchase & explaining the discounts to us, we are very happy with it.
I hope you had a great end to your shift.

July 26, 2026
Unprompted review
GO Outdoors - Wakefield logo

Reply from GO Outdoors - Wakefield

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Very big store

Very big store, has a great selection for camping from tents to sleeping mats and bags and lots of clothes to choose from.
We were served by Leeann who was very helpful and a nice person to talk to.
Bargains with a membership.

July 26, 2026
Unprompted review
GO Outdoors - Wakefield logo

Reply from GO Outdoors - Wakefield

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great stock availability and service

Another great visit to go outdoors Wakefield. Loads of sizes available and lots of clothing options. Helpful service from Evie too.

July 24, 2026
Unprompted review
GO Outdoors - Wakefield logo

Reply from GO Outdoors - Wakefield

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Service today was brilliant from all…

Service today was brilliant from all staff from start to finish. The initial call taker sourced us a replacement item to continue our holiday. Kev and Evie then dealt with our enquiry in store. All 3 staff were excellent, we were very grateful!.

July 23, 2026
Unprompted review
GO Outdoors - Wakefield logo

Reply from GO Outdoors - Wakefield

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Rated 4 out of 5 stars

Very friendly and helpful staff

Very friendly and helpful staff, easy access to the store ,plenty of parking available, good value for money

July 22, 2026
Unprompted review
GO Outdoors - Wakefield logo

Reply from GO Outdoors - Wakefield

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

quick easy collection

quick easy collection. staff were very helpfull.

July 13, 2026
GO Outdoors - Wakefield logo

Reply from GO Outdoors - Wakefield

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Rated 4 out of 5 stars

Friendly greeting on entering.

Friendly greeting on entering.
And a nice chat with Leeann at the till.
Unfortunately the fishing tackle has been drastically reduced. Maybe the new store at Huddersfield has been the reason for so poor stock.
Clothing and camping good are well displayed and abundant.

July 20, 2026
Unprompted review
GO Outdoors - Wakefield logo

Reply from GO Outdoors - Wakefield

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Fantastic service, definitely will be back again!

Leeann was absolutely excellent, able to give us the best price possible by letting us know about the available deals, and was very helpful! Could not be happier with my experience there! Thank you very much, Leeann. You are a fantastic, hardworking, dedicated worker.

July 19, 2026
Unprompted review
GO Outdoors - Wakefield logo

Reply from GO Outdoors - Wakefield

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

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