We booked a last minute first time camping trip and Christine was like our personal shopper, kitting us out with all the essentials and some fun gadgets for the kids. Great experience
Company replied
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See what reviewers are saying
This is the best go outdoors shop in the north West very helpful staff always happy to help and always have smiles on there faces especially mandi nikki and Anthony
Company replied
We came in at around 7:20pm 17/08/26 and was looking at tents. We didn’t get his name but the lad who helped us was so nice and made sure we knew about the 4 for £2 with the tent. He has short hair an... See more
Company replied
Visited the Wigan store 23/07/26 to purchase walking shoes with my autistic son. Big thank you to Mandi for her patience, brand and shoe fitting knowledge. It made the experience so much easier. Mand... See more
Company replied
Company details
About GO Outdoors - Wigan
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Wallgate, Caroline Street, WN3 4EL, Wigan, United Kingdom
- 03443 876814
4.7
Excellent
2K reviews
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Great experience
Great experience, I bought a new pair of walking trousers but hadn't the foggiest which pair would suit best. I asked for assistance and Mandy helped me no end. Would definitely recommend 👌.
April 29, 2026
Unprompted review
Reply from GO Outdoors - Wigan
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Camping gear
Went in for some camping gear, but wasn't too sure what i needed. Paul was really helpful and knowledgeable showing me types of tents and accessories. And the range they had was really great, will definitely be going back.
May 1, 2026
Unprompted review
Reply from GO Outdoors - Wigan
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great Customer Experience
Was in the other day and couldn’t find what I was looking for, Mandy was incredibly helpful in finding my item. Lovely customer experience.
April 28, 2026
Unprompted review
Reply from GO Outdoors - Wigan
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Great service from Mandi
Visited Go outdoors wigan today and was served by Mandi on footwear. She was very helpful and knowledgeable on what kind of walking boot I needed,noting was too much trouble.. was really nice to see exceptional customer service does still exist.
Mandi is a credit to Go Outdoors!!!
April 30, 2026
Unprompted review
Reply from GO Outdoors - Wigan
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
visited the store looking for a new…
visited the store looking for a new pair of walking shoes or boots, but with such a huge range on display I was struggling to choose. That’s when Mandy stepped in. She talked me through the different types and brands, asked about my intended use, and picked out several options for me to try.
After trying them all on, I left with the most comfortable boots I’ve ever worn. I can’t wait to put some miles on them.
A massive thank you to Mandy for her time, knowledge, and for helping me find the perfect footwear.
April 30, 2026
Unprompted review
Reply from GO Outdoors - Wigan
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Very friendly and welcoming
Very friendly and welcoming, Mandi was a great help answering questions and served with a smile. Great service thank you!
April 7, 2026
Unprompted review
Reply from GO Outdoors - Wigan
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great service and advice from Mandi…
Great service and advice from Mandi when my son visited store to get hiking gear. He was very happy with his purchases.
April 9, 2026
Unprompted review
Reply from GO Outdoors - Wigan
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Excellent service staff really helpful
April 29, 2026
Unprompted review
Reply from GO Outdoors - Wigan
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Wigan
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Super friendly staff
Super friendly staff, happy to help with any questions or queries
April 30, 2026
Unprompted review
Reply from GO Outdoors - Wigan
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Wigan
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Staff really helpful when ive visited…
Staff really helpful when ive visited nice layout and welcoming environment
April 28, 2026
Unprompted review
Reply from GO Outdoors - Wigan
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Visited your Wigan store today it was…
Visited your Wigan store today it was clean tidy and had a good selection of camping gear great help from staff as i have never been camping before will definitely recommend this store to everyone
April 27, 2026
Unprompted review
Reply from GO Outdoors - Wigan
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Really helpful staff when looking for a…
Really helpful staff when looking for a new tent
April 1, 2026
Unprompted review
Reply from GO Outdoors - Wigan
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Great experience in this store
Great experience in this store. My son wanted a Mountain Equipment coat. However, we were not sure about which one to get. The staff were extremely helpful and talked us through the coats and brand.
We were very grateful and will definitely go back to this Go outdoors due to the great customer service we received.
Thank you
April 17, 2026
Unprompted review
Reply from GO Outdoors - Wigan
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Appreciative
I struggled to explain what item I required for a hike, a member of staff called Paul, went above and beyond to help bring my poor explanation into the exact item in which I was looking for.
Paul was friendly and supportive throughout.
Very grateful
April 21, 2026
Unprompted review
Reply from GO Outdoors - Wigan
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Brilliant shop had all i needed for…
Brilliant shop had all i needed for camping.. staff were really helpful. will be visiting again soon..
April 29, 2026
Unprompted review
Reply from GO Outdoors - Wigan
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Amazing service and knowledgeable…
Amazing service and knowledgeable staff. As usual, very happy with our visit.
April 25, 2026
Unprompted review
Reply from GO Outdoors - Wigan
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Camping expert
I was struggling to find some camping gear, and Paul was super helpful in finding everything i needed! He’s a great addition to the store and had lots of insight into all things camping, was a great help!
April 30, 2026
Unprompted review
Reply from GO Outdoors - Wigan
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Paul a credit to this store
Absolutely amazing store clean and tidy well presented staff. Fantastic range of products. Paul was so helpful he has Amazing knowledge of camping equipment He Helped me with all the gear I'd be looking for for my wild camping trip. Will be returning to this store
April 28, 2026
Unprompted review
Reply from GO Outdoors - Wigan
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
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