We booked a last minute first time camping trip and Christine was like our personal shopper, kitting us out with all the essentials and some fun gadgets for the kids. Great experience
Company replied
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See what reviewers are saying
This is the best go outdoors shop in the north West very helpful staff always happy to help and always have smiles on there faces especially mandi nikki and Anthony
Company replied
We came in at around 7:20pm 17/08/26 and was looking at tents. We didn’t get his name but the lad who helped us was so nice and made sure we knew about the 4 for £2 with the tent. He has short hair an... See more
Company replied
Visited the Wigan store 23/07/26 to purchase walking shoes with my autistic son. Big thank you to Mandi for her patience, brand and shoe fitting knowledge. It made the experience so much easier. Mand... See more
Company replied
Company details
About GO Outdoors - Wigan
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Wallgate, Caroline Street, WN3 4EL, Wigan, United Kingdom
- 03443 876814
4.7
Excellent
2K reviews
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Was in today and I was having a…
Was in today and I was having a nightmare trying to figure out what’s best for me for my festival later this year. Paul saw me struggling and was the biggest help, he helped ease my anxieties and gave me the best advice. Not so worried now! Thank you Paul!
April 28, 2026
Unprompted review
Reply from GO Outdoors - Wigan
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great advice
Got some great advice in store for a new jacket. Nice friendly staff. Thank you.
April 15, 2026
Unprompted review
Reply from GO Outdoors - Wigan
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Good knowledge and could not do enough to help
Been to our Go Outdoors and never been treated as good as this one. Paul was very helpful and knowledgeable when answering my questions from small things (sleeping Bags) to more larger things (tent) would recommend going here again.
April 27, 2026
Unprompted review
Reply from GO Outdoors - Wigan
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Another successful trip to store
Another successful trip to store thanks to Paul. I explained what I need and he found me the best, most suitable product. Nothing was too much and he had amazing customer service. Thanks again Paul
April 20, 2026
Unprompted review
Reply from GO Outdoors - Wigan
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Great Staff
Paul was a great help when we were in store, gave us some valuable advice and aided with our purchases that we needed
April 27, 2026
Unprompted review
Reply from GO Outdoors - Wigan
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Wigan
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Excellent service with friendly…
Excellent service with friendly efficient staff.
April 25, 2026
Unprompted review
Reply from GO Outdoors - Wigan
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great service
I went in the store for some new walking trousers. I asked the staff member on clothing for some advice. She was very knowledgeable and helped me choose a great pair. Thank you
April 25, 2026
Unprompted review
Reply from GO Outdoors - Wigan
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great store
Great store, gemma was so helpful, went above and beyond, will definitely use her service again.
April 24, 2026
Unprompted review
Reply from GO Outdoors - Wigan
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Very helpful with helping us choose the…
Very helpful with helping us choose the right gear for are camping trip! Great staff!
March 19, 2026
Unprompted review
Reply from GO Outdoors - Wigan
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Wigan
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
What a lovely and helpful guy Paul was…
What a lovely and helpful guy Paul was at GO Wigan last night 23/4. Looking to buy a roof tent and he couldn’t have been more knowledgeable or accommodating. Hope he gets to see this. Thanks again Paul 👏
April 23, 2026
Unprompted review
Reply from GO Outdoors - Wigan
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Bike Service
Served by Paul, truly wonderful experience! He went above and beyond to work with my limited time in Wigan, his friendliness left such a great impression.
April 16, 2026
Unprompted review
Reply from GO Outdoors - Wigan
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
First camping trip
Went in store today and the store assistant Sue was amazing she helped us pick out everything we need for our first camping trip.
April 18, 2026
Unprompted review
Reply from GO Outdoors - Wigan
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Been to go outdoors in Wigan yesterday…
Been to go outdoors in Wigan yesterday had a really good experience. Mandi was very knowledgeable about the products I wanted to buy. Would highly recommend asking for Mandi if you need anything from the Wigan store
April 14, 2026
Unprompted review
Reply from GO Outdoors - Wigan
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Brilliant Customer Service
I was served by Mandi and Gemma. I have shopped at this store many times over the years and the service and experience is always friendly helpful and professional.
April 12, 2026
Unprompted review
Reply from GO Outdoors - Wigan
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Called into GO Outdoors today
Called into GO Outdoors today, Mandi was very knowledgeable and helpful. Made my buying experience a lot easier :) Many Thanks!
April 13, 2026
Unprompted review
Reply from GO Outdoors - Wigan
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Wanted to buy a windbreak
Wanted to buy a windbreak. The shop assistant,Mandi was really polite and helpful and went the extra mile. It really helps when staff are so accommodating. Makes the whole shopping experience worth while. Ps bought other things as well.
April 12, 2026
Unprompted review
Reply from GO Outdoors - Wigan
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Delayed order staff unaware of when it will be
Made an order on the 2nd April, expected delivery was the 8th we are now on the 11th April and still not been delivered to store rang up several times to be told they are unsure and to keep ringing back. This item was a gift and resulted in having to go a purchase another one as didn’t receive in time.
Staff were helpful in looking for updates but weren’t able to help in finding out when!
April 2, 2026
Reply from GO Outdoors - Wigan
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Assistance with Camping products
I visited the Wigan Store Fri 10/04 visiting the camping/poles section of the store.
Paul assisted me with my enquiry, with professionalism, was approachable and had excellent knowledge of products.
He made my visit a less stressful experience in assisting to find the products I needed.
Employee of the Month ..haha.
Thankyou.
April 10, 2026
Unprompted review
Reply from GO Outdoors - Wigan
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
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