GO Outdoors - Worcester (Express) Reviews 

Shirley was a huge help in finding suitable boots for me. Plenty of attention to detail while fetching different sizes to try on. Service beyond what I had expected.

Limited stock in Worcester store. Seems to sell lower end Companies like Peter Storm. NB. The Rab contact gloves only deserve a 1 star as fingers are too long and the contact fabric is so annoying that you have to take them off to do anything. I couldn’t find any way to put a review on their website. Date of purchase is approximate.

Trying to get some winter gears for my Scotland trip and as usual Shirley (2592) is really helpful and I got everything I need in the end.

We had super helpful staff, buying a down jacket. Faced with our membership card failing to register, Shirley and her colleague patiently found a workaround enabling us to secure the great discount. We'll be back! Thanks all.

The sales assistant, lady very helpful and polite. I purchased a £169. Berghaus walking coat. Worcester customer order number was 688672866 dated 17th November and was delivered promptly to the store today 19th November. I requested at the point of sale that I would wish to try it on.

The collection of the item was well below the expected help and courtesy.
On entering the store two male assistants were conversing and although I said good afternoon was to totally ignored. I approached the unmanned cash desk and waited for service. No other customers were in the store. The item was delivered by carrier in a sealed paper bag. I had to ask if the assistant could unpack the bag as I had requested at the point of sale that I would wish to do so.l then had to ask that the coat could be extracted from the sealed clear bag.
Once again no obvious help was coming forward.
The coat was as I required, I was pleased with the garment but was concerned for your business not showing the care previously visited after you took over from Blacks . Perhaps the “ gentlemen” could be retrained by your elderly lady when you took over the
store. Perhaps they are unhappy with giving service.
Robin Carr
Mobile 07816348743
Wednesday, 19th November

I needed some new walking boots and called in to the Worcester store. They had a good range and Nicola gave some good advice and helped me choose a pair of Scarpa Terra GTX which seemed to be well made and very comfortable straight out of the box. Also lots of helpful info from Shirley regarding how to care for them regards proofing etc. Thanks.

The staff in the Worcester branch are very helpful and friendly. On my recent visit I was using the UPS parcel drop off service. Shirley was particularly helpful regarding my parcels which, despite me having followed Amazon's instructions, did not have exactly the right documentation. She was very patient and sorted everything out efficiently. Thank you.

I was served by Shirley @2592, who was excellent in all respects. She was extremely helpful, pleasant and patient with my purchase. A good experience

Was served by Shirley@2592, who was excellent. She made absolutely sure that my walking boots fitted properly and were comfortable for me. Nothing was too much trouble for her. Not had service like that for shoes or boots since I was a child! Thank you!

Shirley@2592 worcs was brilliant. Took time to look through stock, and then online.
Placed our order for us and got us what we needed. Great to have good old fashioned service! Well done Shirley.

Shirley was very pleasant & helpful. She explained fully about a voucher purchase which enabled me , a pensioner to save money on my Christmas presents. Shop #2592 Worcester.

Nicola was super helpful, no hard sell just patient knowledgeable service. Many thanks David & Jane

Called into the Worcester store to buy a pair of Salomon walking boots that I had researched and were rated high for people suffering with Plantar Fasciitis. I was over the moon when I saw them on the shelf then bitterly disappointed when they didn’t have my size. Then came along Daisy the most helpful and pleasant shop assistant that I have come across in a long while! Nothing was too much trouble (as I now had to try on a whole range of walking boots) going and fetching lots of different sizes etc and she was incredibly patient as I had to keep changing out the insoles for my insoles. It came down to 2 different brands and I couldn’t choose between so Daisy an offered very helpful suggestions and a common sense approach to my dilemma. I am sure by now she was desperate to get me out of the shop! However she was professional to the very end! I left with a pair of very comfy boots thanks to Daisy.

Shirley at Worcester was so helpful in assisting me with buying the best/most suitable walking boots. Very informative with regards to achieving correct specification for my needs. Most helpful lady and would recommend to anyone looking for professional input with regards to all the technical aspects.

I ordered a waterproof jacket online and had it delivered to my local store. A very easy procedure and I even picked up a special offer torch during my collection.

I was served by Shirley who was very helpful in guiding me towards the most appropriate form of walking shoe for my needs and foot type. Very knowledgeable about the technical properties of the various shoes that I tried on (Merrell, Scarpa and Meindl) and the best value for the requirements I had.

Very helpful staff, good advice and service.

Shirley was friendly, helpful and full of useful information about both the products purchased and ways to use them and also save on my purchase. I’d definitely return. Thank you.

Entered the shop to buy some walking boots, was greeted by Shirley who helped me select a pair of boots, got me to try them on and checked the fit was correct. Glad she did as she recommended a larger size than normal and the new boots are so comfortable. Great service by Shirley and her colleges.

Excellent service