Doing more walking of late, I needed both new boots and some walking trousers. I was served by Nicola who was most helpful. She was able to advise on the various options and was clearly very knowledge... See more
Company replied
The Shambles 7-8, WR1 2RF Worcester, England, GB
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Doing more walking of late, I needed both new boots and some walking trousers. I was served by Nicola who was most helpful. She was able to advise on the various options and was clearly very knowledge... See more
Company replied
Shirley@2592 served me and was extremely helpful and friendly. I feel sorry for GO Outdoors staff having to explain the discount card to customers in their high street stores. Not so bad in the big wa... See more
Company replied
Two of the member of staff Shirley and Danny were really helpful when I bought a pair of walking boots. Danny went out of his way to find my boots , put them aside so I could collect them the followin... See more
Company replied
Excellent and knowledgeable service from Nicola,all done with a cherry smile.26
Company replied
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The Shambles 7-8, WR1 2RF, Worcester, England, United Kingdom
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Shirley@2592 Worcester served me in relation to the purchase of a pair of outdoor walking shoes. Shirley was very friendly, attentive and professional with regard to the products and nothing was too much trouble. Shirley is a credit to your company.

Reply from GO Outdoors - Worcester (Express)
Staff extremely helpful and informative. The staff went over and above to be helpful.

Reply from GO Outdoors - Worcester (Express)
I went to choose some new walking shoes. Shirley was very knowledgable about the advantages of each type. She willing fetched sufficient pairs for me to make a reasoned decision about what was the best fit.

Reply from GO Outdoors - Worcester (Express)
"I had one of the best retail experiences I’ve had in years today, thanks to Shirley. She went above and beyond to help me find exactly what I needed, even though the store was busy. Her patience and 'nothing is too much trouble' attitude made all the difference.
Shirley’s warm personality and honest advice are exactly why I’ll be coming back to this branch specifically. She is a total superstar—thank you, Shirley, for making my trip so easy and enjoyable!"

Reply from GO Outdoors - Worcester (Express)
Shirley@2592worca was very helpful with getting the right boots for me!! Excellent!!

Reply from GO Outdoors - Worcester (Express)
Daisy and Nicky were really knowledgeable about choosing walking boots and the pair that I chose are really good. Daisy and Nicky really helped too, to make processing the purchase good too, even when their computer has gone down

Reply from GO Outdoors - Worcester (Express)
Lian in the Worcester store understood exactly what I was after and helped me choose my walking boots. I went with his recommendation. Very helpful and excellent service.

Reply from GO Outdoors - Worcester (Express)
I went in to Go Outdoors, Worcester last week in search of a new pair of walking boots to replace a well-loved pair, which had come apart at the seams from overuse.
Shirley was the most helpful shop assistant I’ve ever had the pleasure of meeting. Using her experience and knowledge, she guided me to the best options for my needs. When there were problems with sizing, she found a solution. Nothing seemed too much for her. She calmly worked through every issue that arose and gave me a reassuring confidence that her suggestions were worth listening to.
I decided to order a pair of Berghaus boots to be delivered to my home. Shirley led me through the process step by step. The boots arrived a few days ago and I am delighted with my purchase and the fit.
I have been looking for new boots for well over a year. I am so grateful to Shirley - who found them for me!

Reply from GO Outdoors - Worcester (Express)
Spoke to Shirley about some Salomon boots. She was so kind and helpful and really provided an excellent service. I think she went far beyond what I have experienced at other shops in the past. Very impressive

Reply from GO Outdoors - Worcester (Express)
I had a really enjoyable shopping experience in the store today. Shirley looked after me and helped me select and purchase some new trainers. She is really knowledgeable and she went out of her way to look for other trainers for me that may be more suitable. Really helpful and friendly. Thank you Shirley

Reply from GO Outdoors - Worcester (Express)
I was served by Shirley, the most helpful assistant I've ever met. All the advice I could have hoped for, and no hard sales, great experience. Highly recommend the value and the service in this shop.

Reply from GO Outdoors - Worcester (Express)
Visited the Worcester store, and was helped by Shirley S2592, she was great and sorted the issue I had with my membership card

Reply from GO Outdoors - Worcester (Express)
Shirley in the Worcester store was extremely knowledgeable and very helpful. Made a pleasant change to go into a shop and actually be welcomed.

Reply from GO Outdoors - Worcester (Express)
Good range of products. Staff very knowledgeable about the products and gave the impression that they wanted to be as helpful as possible.

Reply from GO Outdoors - Worcester (Express)
Good advice and efficient service from Nicola P.

Reply from GO Outdoors - Worcester (Express)
Nicola and Shirley at Worcester shop were friendly and helpful. Would recommend.
Very good service and friendly staff.

Reply from GO Outdoors - Worcester (Express)
Shirley at the Worcester store was extremely helpful and knowledgeable and a pleasure to deal with.

Reply from GO Outdoors - Worcester (Express)
I bought some new walking boots from the Worcester branch. Daisy was very attentive while helping me make my decision. Very friendly and nothing was too much trouble for her. Shirley was as friendly and informative as ever when it came to paying for my purchase. It is so nice to shop somewhere where the staff are as helpful and friendly as this.....a rarity in this modern world.

Reply from GO Outdoors - Worcester (Express)
Shirley was very friendly and helpful, a great shopping experience, thanks👍

Reply from GO Outdoors - Worcester (Express)
We went to get kitted out for a Silver D of E expedition. I didn’t catch the name of the first assistant we spoke to but he recommended we were helped by Paul, who had extensive D of E experience, what fantastic teamwork! Paul’s knowledge helped us make informed choices and felt confident with our purchases. They supported us with how to get the best out of our participants’ discount too.

Reply from GO Outdoors - Worcester (Express)
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