On my home , I was lucky to bump into Nicola, @ Worcester bus depot , she was so pleasant , & told me she worked for Go outdoors in Worcester . I told her I needed a packable jacket , she advised... See more
Company replied
The Shambles 7-8, WR1 2RF Worcester, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
On my home , I was lucky to bump into Nicola, @ Worcester bus depot , she was so pleasant , & told me she worked for Go outdoors in Worcester . I told her I needed a packable jacket , she advised... See more
Company replied
I would like to give recognition to the wonderful customer service i recieved from a customer assistant in worcester city store who,s name is nicola.She went above and behond to help me choose and adv... See more
Company replied
Two of the member of staff Shirley and Danny were really helpful when I bought a pair of walking boots. Danny went out of his way to find my boots , put them aside so I could collect them the followin... See more
Company replied
Limited stock in Worcester store. Seems to sell lower end Companies like Peter Storm. NB. The Rab contact gloves only deserve a 1 star as fingers are too long and the contact fabric is so annoying tha... See more
Company replied
Written by the company
Written by the company

The Shambles 7-8, WR1 2RF, Worcester, England, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Shirley in the Worcester store was extremely knowledgeable and very helpful. Made a pleasant change to go into a shop and actually be welcomed.

Reply from GO Outdoors - Worcester (Express)
Good range of products. Staff very knowledgeable about the products and gave the impression that they wanted to be as helpful as possible.

Reply from GO Outdoors - Worcester (Express)
Good advice and efficient service from Nicola P.

Reply from GO Outdoors - Worcester (Express)
Nicola and Shirley at Worcester shop were friendly and helpful. Would recommend.
Very good service and friendly staff.

Reply from GO Outdoors - Worcester (Express)
Shirley at the Worcester store was extremely helpful and knowledgeable and a pleasure to deal with.

Reply from GO Outdoors - Worcester (Express)
I bought some new walking boots from the Worcester branch. Daisy was very attentive while helping me make my decision. Very friendly and nothing was too much trouble for her. Shirley was as friendly and informative as ever when it came to paying for my purchase. It is so nice to shop somewhere where the staff are as helpful and friendly as this.....a rarity in this modern world.

Reply from GO Outdoors - Worcester (Express)
Shirley was very friendly and helpful, a great shopping experience, thanks👍

Reply from GO Outdoors - Worcester (Express)
We went to get kitted out for a Silver D of E expedition. I didn’t catch the name of the first assistant we spoke to but he recommended we were helped by Paul, who had extensive D of E experience, what fantastic teamwork! Paul’s knowledge helped us make informed choices and felt confident with our purchases. They supported us with how to get the best out of our participants’ discount too.

Reply from GO Outdoors - Worcester (Express)
We were wonderfully served by Shirley@Worcester 2592. She was very knowledgable and helpful. Thank you

Reply from GO Outdoors - Worcester (Express)
I was served by Shirley@2592worcs who was the best I have ever been served by. She was so helpful, kind and went above and beyond. She offered to search for other products in stock room and informed me when prices were reduced. Cannot rate her highly enough. Thank you. Annie

Reply from GO Outdoors - Worcester (Express)
Christmas shopping. It’s wonderful time to shop at go outdoors.And special thank you to Shirley @ at Worcester.
The staff Shirley very helpful with the size and different brand of clothes. All the staff very helpful and friendly.
Thank you very much to shopping with Go Outdoors.

Reply from GO Outdoors - Worcester (Express)
Thank you John! John was very helpful in store, he happily got me a few pairs of boots to try and some thicker socks to try on, so I could see how the boots fitted. Really happy with my purchase and the experience in store.

Reply from GO Outdoors - Worcester (Express)
Shirley gave us tailor made service, sourcing large size shoes for my partner. Giving care advice and talking us through the returns procedure, should we need it. Nothing was too much trouble.

Reply from GO Outdoors - Worcester (Express)
I shopped in Worcester and Paul was so knowledgeable & helped with my purchases
Thank you 😊

Reply from GO Outdoors - Worcester (Express)
I had a really good experience, Shirley was so helpful and knowledgeable about all the different items I was looking for, so helpful and friendly to, I bought a pair of Berghaus waterproof trousers and will be back to buy a coat and waterproof shoes nxt week on my day off

Reply from GO Outdoors - Worcester (Express)
Great service from Shirley, thanks for your help!

Reply from GO Outdoors - Worcester (Express)
Our first visit to this shop. Staff very friendly. Shirley helped us with our purchase and was very friendly, helpful and knowledgeable.

Reply from GO Outdoors - Worcester (Express)
Reading the other reviews I can see great service was not a one off. I was expecting to see Blacks shop. I had always shied away from go outdoors as thought it would be a hassle to do membership. Oh no Shirley was eager to help and explained the best way to get me signed up and use discounts available. Brilliant service and now for £5 I get the deals at all go outdoors.

Reply from GO Outdoors - Worcester (Express)
Shirley help me yesterday in Worcester...She was very friendly and helpful with my purchase of a north face Gilet .Thank you ...We will definately be returning to that store for any future purchases

Reply from GO Outdoors - Worcester (Express)
I didn't realise that Go Outdoors had a branch in Worcester. I had excellent service today from Shirley, when buying some trainers and a jacket. She was extremely helpful, polite and friendly, making sure that I bought the correct size of trainers and making me aware that there was also a waterproof version. Thankyou.

Reply from GO Outdoors - Worcester (Express)
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.