The garden centre is large with a great stock of plants, garden accessories and pots. The garden centre has a nice restaurant with an outside seating area, however, the prices in the restaurant are... See more
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See what reviewers are saying
Another very enjoyable visit to Gordon Riggs Todmorden. A long drive for us from Southport but so very pleasant to arrive there. The Garden Cafe lunch,as always , was superb, all the staff are plea... See more
Great Garden store that supports the local community well. The plants are good quality. However I bought a pair of town and country gardening gloves for £14.99 from them recently and they fell apert a... See more
We've been looking for a garden trough for a while and finally found one online at Gordon Rigg , Rochdale , it was easy to order and pay for. We had a lovely lunch in the cafe, followed by a stroll... See more
Company details
About Gordon Rigg Garden, Home & Leisure
Information provided by various external sources
Gordon Rigg Garden Centre, Todmorden, is one of the largest Garden Centres in the North West, enjoying over 60,000sq. ft. of retail space and was voted best Garden Centre in the North, 2nd best in the UK by Which? Magazine!
Gordon Rigg Garden Centre has a proud, long history, inspiring gardeners since 1945 and remains a family owned and run business offering an exceptional and diverse range of garden and home products at fantastic prices!
Contact info
Rochdale Road, Walsden, OL14 7TJ, Todmorden, United Kingdom
- 01706813374
- info@gordonrigg.com
- www.gordonrigg.com
4.1
Great
882 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Quick and efficient.
June 24, 2024
Highly recommended Orders a gift voucher swift response…
Orders a gift voucher swift response easy process, excellent
June 12, 2024
Ordered a gift voucher as a gift and…
Ordered a gift voucher as a gift and was very pleased with the quick service.
June 4, 2024
LOYALTY CARD
This is a revised version of my previous review. I thought I had only been given 21 points on my loyalty card as the receipt is somewhat confusing. However Gordon Riggs have pointed out that this is not the case. I did receive 23 points. I therefore withdraw my previous review and apologise to this company.
June 11, 2024
Unprompted review
Reply from Gordon Rigg Garden, Home & Leisure
I have looked into this issue for you and I can confirm that you did in fact receive the 23 points which you should have received. I have sent you a screen shot of our system screen which shows this, to the email address which you registered your loyalty card with. The issue is with the way that points are displayed on the receipt. Our EPOS system calculates points in two ways, firstly, looking at the individual items, which allows us to offer double points on individual products, and secondly, looking at the total amount that a customer has spent. However, the receipt only displays the points gained based on individual items which is why it looks on the receipt like you have only received 21 points for this transaction. Now that we are aware of this issue we have contacted the developers of our EPOS system to get the total points gained per transaction added to the receipt so that it is clear to customers exactly how many points customers have gained per transaction. I would like to note that the owner of the business had absolutely nothing to do with this, it was simply an issue with the EPOS system that we have. We introduced the loyalty scheme to reward our loyal customers for their continued support by shopping with us. In no way was it our intention to alienate customers or take advantage of our truly valued customers. We certainly haven't stayed in business for nearly 80 years by ripping our customers off. We would like to thank you for bringing this issue to our attention and we are sorry for any confusion caused.
Quick fire delivery
I placed an online order in a morning at 11.15am and the delivery came by 3.15pm. I was not at home and it took my husband by surprise as he didn't know I had ordered anything! Amazing service.
Thank you.
May 24, 2024
Very easy website and very prompt…
Very easy website and very prompt response. Received vouchers within a couple of days.
May 13, 2024
I liked the purchase experience, but would have appreciated delivery confirmation
I liked the purchase experience, but didn't know when the voucher, which was sent as a ift had been delivered. That would have been nice to know - as it was a birthday present.
May 8, 2024
Ordered online ready to collect the…
Ordered online ready to collect the morning after as arranged
April 29, 2024
Great customer service
Excellent, friendly and polite staff delivered my orders quickly and placed items in positions I asked them to make my job with the heavy items manageable. Highly recommend
May 2, 2024
Gift Voucher delivered directly to a friend
Very pleased with my purchase of a Gift Voucher which I ordered online and had it delivered directly to a friend. Website easy to use, thank you.
April 18, 2024
I purchased a gift voucher for a family…
I purchased a gift voucher for a family members birthday. They do like visiting Gordon Riggs so I thought this was the perfect gift. Ordered and delivered without any problems.
April 24, 2024
Excellent customer service
Excellent customer service, very happy with whole experience
April 17, 2024
Great service
April 23, 2024
Another very enjoyable visit to Gordon…
Another very enjoyable visit to Gordon Riggs Todmorden. A long drive for us from Southport but so very pleasant to arrive there. The Garden Cafe lunch,as always , was superb, all the staff are pleasant and helpful. The displays throughout the store are very well designed and tempting. Can’t wait for our next visit.
April 29, 2024
Unprompted review
Found exactly what I was looking for…
Found exactly what I was looking for very easily & delivered extremely quickly. Excellent service.
April 15, 2024
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