How do i start.... Today i had to ring Gordons Chemist Head Office as we had sent a parcel to them in error worth £700.00. Peter who i spoke to went above & beyond for us He traced our parcel & c... See more
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I was looking for a Joop fragrance and a search found this company selling it at half the price of Amazon. I hadn't heard of them before and was a little reluctant, but saw they had good Trustpilo... See more
Dealing with Gordon's Chemist,turned out to be a painless transaction,the item I bought was at the right price, delivered quick,and the company kept me in the picture with Emails.I will diffently use... See more
My Sarah Jessica Parker perfume set was a Christmas present for my wife and is beautiful. It arrived promptly and well packaged and even had some free skin care sachets in the package too. When I phon... See more
Company details
Written by the company
Gordons Chemists are Northern Ireland's leading independent pharmacy chain. We serve thousands of patients and customers every day on the high street, from more than 60 pharmacies across Northern Ireland and Scotland. We hope that you're satisfied with the service that you've received from us. If something wasn't right, we'd like you to tell us about it, because that will allow us to rectify it - both for you, and for the customer who'll place an order with us tomorrow. And if we did something well, we'd be delighted to hear about that too. Not to give ourselves a pat on the back, but to make sure that we can keep on doing what we do well. Thanks for your time.
Contact info
74 Scarva Road, BT32 3QD, Banbridge
- 02840 669000
- info@gordonsdirect.com
- www.gordonsdirect.com
4.6
Excellent
7K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have used this company several times…
I have used this company several times and their service is very good, the delivery time is as stated and the price structure very competitive . I would recommend them.
November 17, 2023
Quick delivery pleased with my items
November 17, 2023
My order was efficiently dealt with and… dry efficservice
My order was efficiently dealt with and arrived on time
November 17, 2023
Great value and super free gift
Cheapest place I could find the Clarins Foundation I wanted. Delivered promptly AND with substantial free Clarins gift with it - fantastic!
November 17, 2023
IT WAS A TRULY DELIGHTFUL EXPERIENCE!!!!
it was a truly delightful experience. I walked in and was immediately greeted by a worker, they were very polite and made me feel very welcome. They had absolutely everything i wanted and it was an absolute BARGAIN!!! compared to any other chemist in the whole of the UK. I recommend it to everybody. It has truly changed my life.
November 9, 2023
Unprompted review
Excellent prompt service and fair price
September 28, 2023
Unprompted review
Great price great product so much cheaper that…
Great price so much cheaper that elsewhere, well packaged fast delivery.
October 18, 2023
Great price
September 18, 2023
Te items were ordered and arrived…
The items were ordered and arrived smoothly efficiently and quickly. Have ordered a couple of times and Gordon's are very reliable.
September 12, 2023
Unprompted review
having spent considerable time choosing…
having spent considerable time choosing my items, placing and paying for my order, Gordon's contacted me to say it was cancelled as they could not post it due to the costs involved however they took both my order and payment, then hey should have honoured it. Bad etiquette!!
September 12, 2023
Unprompted review
Reply from Gordons Chemists
Dear Alan
Please again accept our sincerest apologies for not being able to accept your order on this occasion.
Best wishes, and many thanks for your interest in shopping with us.
Peter | Gordons Direct
Very good prices, excellent service
Very good prices, fast delivery and excellent service. Will definitely use Gordon’s again. Thank you!
August 20, 2023
Gordon's direct are very efficient and…
Gordon's direct are very efficient and they have a very helpful staff will certainly use them again
August 20, 2023
It was great finding what I was looking…
It was great finding what I was looking for but was unable to find elsewhere.
August 17, 2023
Great product and quick delivery
Great product and quick deliver. Will definitely use again
August 17, 2023
Sorry can't really give a review still haven't received them thanks
Sorry item hasn't turned up
August 22, 2023
Unprompted review
Reply from Gordons Chemists
Dear Carll,
Thank you for taking the time to leave this review.
We are so sorry to learn your parcel has not yet been delivered. Would you mind providing more information along with your order number to info@gordons-chemists.com ?
This is of upmost importance to us and we want to get it rectified as soon as possible.
Thank you in advance.
Gordons Direct
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