Car Hire - Santiago de Compostela
I was looking for affordable car hire for two weeks in July for my family trip to Spain and Portugal. I prefer not to use the 'established' car hire companies due to there hidden charges, rip off culture and generally poor customer service so I always try and find a smaller local company if I can.
Fortunately I found José and GoRental.
Now, José doesn't speak English and I don't speak Spanish but between emails using Google translate and booking through the GoRental website we figured it out.
I arrived on the planned date and even though I had to wait for 20 minutes for the office to open, that was okay.
The car came with unlimited mileage, second driver cover and also an ability to drive it into Portugal without supplementary charges which was important since our first week was outside Porto.
There was no pressure to buy extra cover (I always purchase this myself before I leave on holiday to be on the safe side) and even though I might have been confused on the return diesel front, I think I could have returned the car empty, that's okay. (Worth checking with José if you do get a car from him.)
As to the car itself, it was an older Seat estate with 197k on the clock and a few dents and paintwork blemishes on the exterior. None of that bothers me, in fact, as long as the car is roadworthy, which it was, it eliminates all that anxiety with a new car and the fear of marking it.
Fortunately, I didn't have any mishaps during the two weeks, and even though the clutch might have been nearing replacement, the car performed seemlessly in the end and didn't let us down.
I returned the car on Saturday afternoon and after figuring out that no one was coming back to the office at my return time to collect the keys, I parked it around the corner and dropped the keys through the letterbox in the roller shutter at the office.
After a brief email to José to explain what I'd done I got confirmation that was okay and he thanked my for my business.
Just be aware that you may not be getting a new car and if that's what you want this might not be the place for you.
However, for value for money for two week car hire during peak tourist season, customer service from José and his team during booking and easy collection, and just generally a gent to do business with it's 5 stars all the way.
I know if I'm ever in that area again and need a car there's only going to be one company I'll be going to and that's GoRental.
Finally, I also believe that he has a desk at Santiago de Compostela airport as well but for our needs his office in the city was the one we used. It's an easy 15 min walk from the Cathedral.

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