I/We always booked go rentals whenever Me and my friends are visiting travelling especially South Island. Go rentals are very Quick and easy. The app is great no hassle for booking online. No... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
On-line booking system was easy to follow. Simple options to choose from and friendly counter staff upon arrival in Queenstown. Returning the rental car was just as easy as pick-up. Thank you for a... See more
I usually use another rental company but there were getting pricey. This is the first time using GoRentals the price was really good and staff was really good throughout everything. Will definitely b... See more
Company replied
We were put on an earlier flight due to our original one been delayed so we were 2hrs early to collect the car. Go Rentals came and picked us up, stored our bags at their depot and took us to a cafe c... See more
Company replied
Company details
Written by the company
Kia ora and welcome to GO Rentals. We’re a big team of extremely passionate people who GO further in every way to make your journey a roaring success. Wherever you’re going, whatever the reason, we’ll make you feel like it’s the most important thing in the world. Of course we have hundreds of safe, reliable, clean and affordable late-model vehicles like the other top companies. And what you see is what you get, meaning no hidden costs and the car you book is the car you drive. All that, plus our standout service, will really put a smile on your dial. So once you know where you’re GOing and who you’re taking, get in touch and let us get your ultimate Kiwi car rental experience underway.
GO further
Written by the company
- Our Promise to you
- We promise to give the best rental car experience you’ve ever had! We promise to provide safe, reliable, clean and affordable late-model vehicles. But it’s our car rental team and service that will really put a smile on your dial. Whether it’s rental cars, vans or 4 wheel drives you’re looking for, we have a solution for every occasion and every budget. GO Rentals started with only a couple of rental cars at our Auckland Car Rental branch. 25 years later we are one of the fastest growing car rental companies in New Zealand.
Contact info
4.9
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 80% of negative reviews
Typically replies within 48 hours
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Well situated just outside the airport…
Well situated just outside the airport door.
The staff member I dealt with for the hire was a great guy who cut me a good deal, was very impressed With his attitude. Will use for a future trips to ZQN and recommend. Smooth easy process with an excellent condition vehicle 👍🏼
September 6, 2026
Unprompted review
Right next airport
Right next airport, easy pickup and drop off. Great car
September 1, 2026
Unprompted review
GO Rentals are the best!
The staff are exceptional. Friendly and helpful. Check in, and pick up were super easy. Booking online was very straight forward. We would highly recommend GO Rentals.
September 11, 2026
Unprompted review
Easy, Fast and Efficient
The guy who served at the front desk was very friendly and our booking was very easy. The car was clean and perfect for our trip. Full coverage insurance gave us a peace of mind as well, as i am a restricted license holder. Was a great experience
September 4, 2026
Unprompted review
The booking was very easy
The booking was very easy, shuttle pick up was quick and no problems what so ever with the car. Good service and reliable company to deal with
September 4, 2026
Unprompted review
We had such a hassle-free experience…
We had such a hassle-free experience with Go Rentals, from booking and picking up the car to dropping it off! Everything was smooth and easy.
We rented a Mitsubishi ASX, and the car was clean, comfortable, and easy to drive—which my partner really loved. We couldn’t have asked for a better rental experience.
Thank you so much, Go Rentals, for helping make our Queenstown vacation even more memorable! ❤️ We’ll definitely rent from you again!
- JK
September 3, 2026
Unprompted review
We had our plans change a few times and…
We had our plans change a few times and the go rental team were patient and accommodating.
September 5, 2026
Unprompted review
My first time using Go rental and I can…
My first time using Go rental and I can say I will definitely be hiring a car from them the next time we are in NZ, everything was seamless and the staff we very kind,
The Toyota Corolla was perfect for me and my partner.
We will be recommending Go rental to all our family and friends :)
August 20, 2026
Unprompted review
As a return customer I always find this…
As a return customer I always find this company reliable and efficient process throughout. Using the Go app when booking is very straight forward and hassle free. Friendly counter staff and prompt amusing shuttle drivers.
September 1, 2026
Unprompted review
Our GO to when car renting!
The booking process was very easy and quick. Service over the counter were very friendly and the vehicle provided was just right.
August 28, 2026
Unprompted review
Reply from GO Rentals New Zealand
Hi Lole, thank you so much for your wonderful review! We are delighted to hear that you found the booking process quick and easy, and our team provided friendly service. It’s great to know the vehicle was just right for your trip too. We really appreciate you making GO Rentals your go-to for car rental, and we look forward to welcoming you back again! 😊
Third time using go Rentals and can’t…
Third time using go Rentals and can’t recommend highly enough. Super efficient, great prices and perfect position just opposite the airport entry. Highly recommended.
August 27, 2026
Unprompted review
Reply from GO Rentals New Zealand
Hi Dax,
Thank you so much for your fantastic review and for choosing GO Rentals for the third time! We really appreciate your continued support. It’s great to hear you’ve found our service efficient, our prices competitive, and our location convenient. We look forward to welcoming you back for your next trip!
easy to use and get booking
easy to use and get booking. good new car, very clean
August 28, 2026
Unprompted review
Reply from GO Rentals New Zealand
Hi Mike, thanks for the great review! We’re so pleased to hear you found booking easy and enjoyed having a clean, new vehicle for your trip. We really appreciate your feedback and hope to see you again on your next adventure!
The process of taking and returning the…
The process of taking and returning the car is easy and simple. Staff are friendly and helpful delivered good customer service.
August 26, 2026
Unprompted review
Reply from GO Rentals New Zealand
Hi Soong, thank you for the great review! We’re pleased to hear you found both the pick-up and return process simple and easy, and our friendly team provided great customer service. We really appreciate you choosing GO Rentals and hope to welcome you back again soon!
Great app
Great app, fantastic upgrade, great cheerful knowledgeable staff. Shuttle bus was so easy so that wasn’t a problem. Paperwork stress free, car clean and easy to access. I’ve used Go Rentals before and they do not disappoint.
August 29, 2026
Unprompted review
Reply from GO Rentals New Zealand
Hi Marlene, thank you for the wonderful review! We’re thrilled to hear you enjoyed the upgrade and found our team cheerful and knowledgeable. It’s great to know the shuttle, paperwork and vehicle all made your experience stress-free and easy. Thank you for continuing to choose GO Rentals and we truly appreciate your support!
Hassle Free…
the whole process from booking to pick up and then returning was easy and hassle free. Staff were very friendly
August 31, 2026
Unprompted review
Reply from GO Rentals New Zealand
Hi Michelle, thank you for your lovely review! We’re so pleased to hear you found the whole process from booking through to return easy and hassle-free, and our team made you feel welcome. We really appreciate your kind words and look forward to welcoming you back again!
seamless pickup and drop off
pickup and drop off were outside business hours, but instructions were quite clear.
you get a discount at mobil stations which was also a plus but didn't compare prices to see if it was worth it nor not
the best part was the whole process was seamless and most importantly there was no scrutiny of the vehicle with a magnifying glass
August 14, 2026
Unprompted review
Reply from GO Rentals New Zealand
Hi Tom, thank you for the great review! We’re delighted to hear you found our after-hours pick-up and drop-off instructions clear and, most importantly, that the whole rental process was seamless. It’s also great to hear you appreciated the Mobil fuel discount. We really appreciate your support and hope to see you again next time!
Team was amazing to deal with
Team was amazing to deal with, even though i made last minute changes to my booking, they made it really easy. Drop off was really easy and efficient..
August 29, 2026
Unprompted review
Reply from GO Rentals New Zealand
Hi Sid, thank you for the fantastic review! We’re so pleased to hear our team made your last-minute booking changes easy and you found the drop-off process quick and efficient. We really appreciate your kind words and hope to welcome you back to GO Rentals again soon!
Make GO your first choice.
Excellent work by Joey at Reception at Christchurch. Ideal vehicle - Ford Ranger. Fair price and a very well-presented vehicle. Everything was so easy. Well done GO Rentals - we will use again.
August 24, 2026
Unprompted review
Reply from GO Rentals New Zealand
Hi Edgar, thank you for the fantastic review and for making GO Rentals your first choice! We’re so pleased to hear Joey looked after you so well at our Christchurch branch and that you were happy with the Ford Ranger, pricing and overall experience. We’ll be sure to pass your kind words on to Joey. We look forward to welcoming you back again!
I have never used this company before
I have never used this company before. From the time we decided we needed a car on Waiheke Isto the time we handed the keys back it has been such an easy process and excellent experience. A friend thought the quality of the car was very good for a remote location such as Waiheke, clean and modern.
August 25, 2026
Unprompted review
Reply from GO Rentals New Zealand
Hi Stephen, thank you for sharing your wonderful experience! We’re delighted to hear that everything from booking your vehicle on Waiheke to returning the keys was easy and hassle-free. It’s also great to know you were happy with the quality, cleanliness and modern condition of the vehicle. We really appreciate you choosing GO Rentals and hope to welcome you back again in the future!
Easy to book
Easy to book, great price no increase for being under 25, way cheaper then uber !! Car was great clean and tidy and super efficient and being a hybrid we did 300km in it but only had to put in 40$ to get it back to full so was very efficient. The app is great and easy to use and the shuttle was great to get to and from the airport!!
August 20, 2026
Unprompted review
Reply from GO Rentals New Zealand
Hi Julia,
Thank you for the fantastic review! We’re so pleased to hear you found our booking process easy, the pricing great value, and the app convenient to use. It’s also great to hear the hybrid vehicle was clean, efficient and helped keep your fuel costs down. We’re glad our shuttle service made getting to and from the airport easy too. We really appreciate your support and hope to welcome you back again soon! 😊
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