Easy to book online, great friendly staff, nice modern vehicle. They include toll road charges so you don't have to worry about them. Good communication throughout and easy process for collection and... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
On-line booking system was easy to follow. Simple options to choose from and friendly counter staff upon arrival in Queenstown. Returning the rental car was just as easy as pick-up. Thank you for a... See more
I/We always booked go rentals whenever Me and my friends are visiting travelling especially South Island. Go rentals are very Quick and easy. The app is great no hassle for booking online. No... See more
Company replied
I usually use another rental company but there were getting pricey. This is the first time using GoRentals the price was really good and staff was really good throughout everything. Will definitely b... See more
Company replied
Company details
Written by the company
Kia ora and welcome to GO Rentals. We’re a big team of extremely passionate people who GO further in every way to make your journey a roaring success. Wherever you’re going, whatever the reason, we’ll make you feel like it’s the most important thing in the world. Of course we have hundreds of safe, reliable, clean and affordable late-model vehicles like the other top companies. And what you see is what you get, meaning no hidden costs and the car you book is the car you drive. All that, plus our standout service, will really put a smile on your dial. So once you know where you’re GOing and who you’re taking, get in touch and let us get your ultimate Kiwi car rental experience underway.
GO further
Written by the company
- Our Promise to you
- We promise to give the best rental car experience you’ve ever had! We promise to provide safe, reliable, clean and affordable late-model vehicles. But it’s our car rental team and service that will really put a smile on your dial. Whether it’s rental cars, vans or 4 wheel drives you’re looking for, we have a solution for every occasion and every budget. GO Rentals started with only a couple of rental cars at our Auckland Car Rental branch. 25 years later we are one of the fastest growing car rental companies in New Zealand.
Contact info
4.9
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 80% of negative reviews
Typically replies within 48 hours
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Reply from GO Rentals New Zealand
Hi Kirsten, thank you for your great review. We're delighted to hear you had a hassle-free experience and enjoyed our friendly team and great value. We appreciate your support and look forward to welcoming you back again soon.
Excellent way to hire a car.
Excellent car, nice to drive. Very easy process to hire, from start to finish. All staff exceptionally friendly and helpful.
July 23, 2026
Unprompted review
Reply from GO Rentals New Zealand
Hi Gail, thank you for your lovely review. We're so pleased to hear you enjoyed your vehicle and found the rental process easy from start to finish. We'll be sure to share your kind words with our team. We look forward to welcoming you back again soon.
Second time using Go will always use…
Second time using Go will always use them, reliable makes picking up and dropping off easy and staff are awesome too.
July 31, 2026
Unprompted review
Reply from GO Rentals New Zealand
Hi Michelle, thank you for your fantastic review and for choosing GO Rentals again. We're thrilled to hear you find our service reliable and that our team continues to make pick-up and drop-off easy. We truly appreciate your loyalty and look forward to seeing you on your next trip.
Great service highly recommend…
I usually use another rental company but there were getting pricey. This is the first time using GoRentals the price was really good and staff was really good throughout everything. Will definitely be using you guys again in the future and highly recommend them 👌
July 28, 2026
Unprompted review
Reply from GO Rentals New Zealand
Hi D, thank you for your fantastic review. We're thrilled to hear you enjoyed our competitive pricing and great service throughout your rental experience. It means a lot that you chose GO Rentals, and we're delighted to know we'll be your choice again in the future. Thank you for your recommendation, and we look forward to welcoming you back on your next trip.
Highly recommend go rentals
Highly recommend go rentals! Easy booking, pick up & drop off. Great customer service
July 26, 2026
Unprompted review
Reply from GO Rentals New Zealand
Hi P N, thank you for your wonderful review. We're delighted to hear you found the booking, pick-up, and drop-off process easy and enjoyed our customer service. We truly appreciate your recommendation and look forward to welcoming you back again soon.
I/We always booked go rentals whenever…
I/We always booked go rentals whenever Me and my friends are visiting travelling especially South Island.
Go rentals are very Quick and easy. The app is great no hassle for booking online. No bond needed to secure!
Staff are friendly and accommodating! Shout out to Sir Chris who assisted us during arrival and drop us at the airport! So friendly and we had a good quick chat too.
Till next transaction and travel with go rentals :)
July 27, 2026
Unprompted review
Reply from GO Rentals New Zealand
Hi Hannah, thank you for your fantastic review and for choosing GO Rentals whenever you travel around the South Island. We're thrilled to hear you enjoy our easy booking process and friendly service. We'll be sure to pass your kind words on to Chris. He'll be delighted to hear he made your arrival and airport transfer even more enjoyable. We look forward to seeing you on your next trip!
Great stuff
Ease of being able to book via an app, staff were great both online and face to face.
July 24, 2026
Unprompted review
Reply from GO Rentals New Zealand
Hi Tarnz, thank you for your wonderful review. We're delighted to hear you found our app easy to use and that our team provided great service both online and in person. We appreciate your support and look forward to welcoming you back again soon.
Fantastic Service
We were put on an earlier flight due to our original one been delayed so we were 2hrs early to collect the car. Go Rentals came and picked us up, stored our bags at their depot and took us to a cafe close by so we could wait and have coffee etc. They then got our car ready as soon as they could, then came and collected us from the cafe. Fantastic service, nothing was a problem. Car was in excellent condition. 100% reccommend them. Friendly staff, great service!
July 6, 2026
Unprompted review
Reply from GO Rentals New Zealand
Hi Nadine, thank you for your amazing review. We're so pleased our team could help make your unexpected early arrival as smooth and stress-free as possible. It's wonderful to hear you appreciated the extra assistance, and that you enjoyed your vehicle and our friendly service. Thank you for your recommendation, and we look forward to welcoming you back again soon.
My 1st Time on GoRental & Very Happy!
This was my first time trying GoRental after reading the reviews, and I’m so glad I did! Everything was incredibly smooth from start to finish.
I downloaded their app and used it to request the airport shuttle — the waiting instructions were very clear and easy to follow. Both the car collection and return processes were seamless. We were originally scheduled to return the car on 24 July at 3pm, but I called to request an extension until the next morning at 9am. Within a minute, I received an email confirming the extension at no extra charge — excellent service!
The return process itself was extremely smooth and easy, and the staff were all very friendly. Highly recommended!
July 25, 2026
Unprompted review
Reply from GO Rentals New Zealand
Hi Phuay, thank you for your wonderful review. We're delighted to hear your first experience with GO Rentals was such a positive one. It's great to know our app, airport shuttle, vehicle collection and return process all made your journey easy, and we're pleased we could assist with extending your booking. We truly appreciate your recommendation and look forward to welcoming you back on your next visit.
Much better deal than the big brands
Easy booking. Great vehicle at a really good price compared to the big brands, and excellent service all round.
July 9, 2026
Unprompted review
Reply from GO Rentals New Zealand
Hi Richard, thank you for your fantastic review. We're pleased to hear you enjoyed our easy booking process, great value, and excellent service. It's wonderful to know we could provide a quality vehicle at a competitive price. We appreciate your support and look forward to welcoming you back again soon.
Reply from GO Rentals New Zealand
Hi Tomoana, thank you for your review. We're delighted to hear you found our team professional and friendly. We appreciate your support and look forward to welcoming you back again soon.
Convenience- location close to airport…
Convenience- location close to airport , ease of booking, standard of vehicle ,excellent service , efficient shuttle service. Top value for money . Friendly staff
July 19, 2026
Unprompted review
Reply from GO Rentals New Zealand
Hi Mohammed, thank you for your fantastic review. We’re pleased to hear you enjoyed our convenient airport location, easy booking process, quality vehicle, efficient shuttle service, and friendly team. It’s wonderful to know you found great value in your rental experience. We appreciate your support and look forward to welcoming you back again soon.
Everything from booking to drop off was…
Everything from booking to drop off was a total breeze 😊
July 18, 2026
Unprompted review
Reply from GO Rentals New Zealand
Hi Mason, thank you for your review. We’re delighted to hear everything from booking through to drop-off was a breeze. We appreciate your support and hope to see you again soon.
Smooth and easy rental process
We are a satisfied customer.
This is our first time using a rental vehicle and service, but all I can is that IT IS REALLY WORTH IT. The price was fair, the condition of the car is new, and most of all the experience was amazing. From the beginning process on their website, everything was straightforward. No hidden charges, and very easy to follow through.
Overall, it was an excellent experience with GoRentals.
July 15, 2026
Unprompted review
Reply from GO Rentals New Zealand
Hi Pauline, thank you for your wonderful review. We’re thrilled to hear your first car rental experience was such a positive one. It’s great to know you found our booking process straightforward, the vehicle in excellent condition, and our pricing transparent with no hidden charges. Thank you for choosing GO Rentals, and we look forward to welcoming you back again.
Good experience
July 13, 2026
Unprompted review
Reply from GO Rentals New Zealand
Hi MH, thank you for your review. We’re pleased to hear you had a good experience with GO Rentals. We appreciate your support and hope to welcome you back again soon.
Competitive rates
Competitive rates, excellent range of vehicles to hire and quick costumer service on hand.
July 17, 2026
Unprompted review
Reply from GO Rentals New Zealand
Hi Esther, thank you for your lovely review. We’re delighted to hear you enjoyed our competitive rates, wide range of vehicles, and responsive customer service. We appreciate your support and look forward to welcoming you back again.
Joey in Christchurch NZ 5 stars
Joey in Christchurch NZmade the experience clear, courteous and quick to get us on and off the road! Thankyou.
July 14, 2026
Unprompted review
Reply from GO Rentals New Zealand
Hi Ondine, thank you for your fantastic review. We’re so pleased to hear Joey made your Christchurch rental experience clear, courteous, and efficient. We’ll be sure to pass your kind words on to Joey. We appreciate your support and hope to see you again soon.
Good value for money
Good value for money, good range of cars for hire, efficient and professional staff, no issues with pickup or drop off procedures. This is the second time we have used Go Rental and we will likely use them again.
July 10, 2026
Unprompted review
Reply from GO Rentals New Zealand
Hi Elisha,
Thank you for your wonderful review and for choosing GO Rentals again. We’re delighted to hear you found our vehicles great value for money and our team provided efficient and professional service. We truly appreciate your continued support and look forward to welcoming you back for your next trip.
Would definitely use Go Rentals next time
Friendly, kind and helpful staff; accommodating in vehicle request; vehicle in immaculate condition; ease of booking process.
July 15, 2026
Unprompted review
Reply from GO Rentals New Zealand
Hi Maree and Paul, thank you for your fantastic review. We’re delighted to hear our team provided friendly, helpful service and that the vehicle met your expectations in both condition and suitability. We’re pleased the booking process was easy, and we look forward to welcoming you back on your next trip.
Perfect car to hire and very late model…
Perfect car to hire and very late model car with lots of safety features. Lots of advantage with GO cars like road assistant .
July 8, 2026
Unprompted review
Reply from GO Rentals New Zealand
Hi Vijay, thank you for your wonderful review. We’re delighted to hear you enjoyed the late-model vehicle and its safety features. It’s great to know you also found value in the roadside assistance included with your rental. We appreciate your support and look forward to welcoming you back again soon.
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