The sneakers I ordered were one size too small. The return required a bit more effort than expected, and I missed some communication along the way. That said, their support team stepped in and found a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The tracking information was mixed up with Zalando’s and therefore quite confusing. DHL was indicated as the carrier, but the package was ultimately delivered by Bpost, which did not make sense. That... See more
Company replied
When I notified the Company that I had not recieved items that were ordered they followed up and reshipped the items.
Company replied
The product is of good quality and fits very well.
Company replied
Company details
- Activewear Store
- Fitness Equipment Store
- Gym
- Martial Arts Supply Store
- Sporting Goods Store
- Sportswear Store
About Gorilla Wear
Written by the company
Gorilla Wear supplies sportswear, lifestyle clothing, fight gear, and gym accessories. Our legacy began in 1982 in the United States of America. With decades of experience and a team of world-class athletes, we are committed every day to encouraging athlete motivation through products with unique designs and high functionality.
Over the past 40 years, our brand has become legendary. Athletes around the world have proudly worn or used our products for generations. And they still do, because, with customers from over 100 countries and more than 65 established distributors, we're still expanding our brand every day.
We take customer opinions extremely seriously so we can provide athletes with the best possible products and customer service. We'd love to hear about your experience with Gorilla Wear!
Contact info
Jan Tinbergenstraat 131, 7559 SP, Hengelo, Netherlands
- +31 743492741
- info@gorillawear.com
- www.gorillawear.com
4.3
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
From the 6th purchases
From the very first purchase, I was deeply impressed by the outstanding quality of Gorilla Wear clothing line. As someone who values both style and sustainability, it rare to find a brand that resonates so profoundly with my ethos.
One of the most remarkable aspects of Gorilla Wear apparel is its incredible resilience to wear and tear, particularly through the rigors of frequent washing. I've had several pieces from their collection for years now, and each item has remarkably maintained its shape, color, and texture, defying the common fate of fading or wearing thin that befalls so many other brands.
Their commitment to quality is evident in every stitch, ensuring that the clothes not only look good but also stand the test of time. This longevity is not just a testament to their excellent craftsmanship but also to their understanding of what today conscious consumers seek – durability and style that doesn't compromise on ethical standards.
Moreover, the comfort and fit of their clothing have been consistently impressive. Whether it a casual tee or a formal shirt, each piece feels tailored to perfection, providing both comfort and confidence in its wear.
In an era where fast fashion dominates, Gorilla Wear stands out as a beacon of quality and sustainability. Their clothes are not merely garments; they are enduring companions in one wardrobe, reliable and steadfast through years of wear and countless washes.
In conclusion, I wholeheartedly recommend Gorilla Wear to anyone seeking high-quality, durable, and ethically made clothing. Their commitment to maintaining the highest standards in apparel manufacturing is not only commendable but also sets a benchmark for others in the industry.
November 28, 2023
Unprompted review
Reply from Gorilla Wear
Dear Hristiyan,
Thank you for taking the time to leave a comprehensive review. We are extremely pleased with the words of praise and we are delighted that you are very satisfied with your orders. We hope to serve you many more times.
Until next time!
Kind regards,
Gorilla Wear Customer Service
Belt, wraps, straps
I've ordered a belt, wraps and straps, they feel very comfortable while giving excellent support as well!
Delivery was fast and without issues as per usual.
Great bang for buck lifting gear!
November 20, 2023
Unprompted review
Reply from Gorilla Wear
Dear Sam,
Thank you for leaving your review. We love hearing that you are happy with your new accessories, we wish you many great workouts with them!
Until next time.
Kind regards,
Gorilla Wear Customer Service
Truly fine
23048524
Multiple goods...
Truly fine, exeptionally high comfort and quality, GORILLA IS MAKING THE WORLD a better place *** *** (6 stars) , Budapest Hungary , BFabio🤘🤩👌
🎃🐾🐾! (hu)
November 22, 2023
Unprompted review
Reply from Gorilla Wear
Dear Fabian,
Thank you for taking the time to leave a review. We are thrilled to hear that you are so satisfied with our brand.
We hope to be of service to you again soon!
Kind regards,
Gorilla Wear Customer Service
I order a hoodie and it was size XL
I order a hoodie and it was size XL, but fit like a medium. I gave it to my son. Not sure what happened double checked my order and it was a Mens XL.
October 27, 2023
Reply from Gorilla Wear
Dear Chris,
Thank you for taking the time to leave a review. We are sorry to hear that the size you ordered did not fit. We will take your feedback on board to improve our sizing recommendation.
Hopefully until next time!
Kind regards,
Gorilla Wear Customer Service
Reply from Gorilla Wear
Dear Neil,
Thank you for leaving your review. We are thrilled to hear that you are satisfied with the products you ordered and the prompt delivery.
Until next time!
Kind regards,
Gorilla Wear Customer Service
Didn't receive order
I didn't receive my order and haven't had a response on my e-mail.
Edit: the order was lost or stolen by fault of DHL. Lelyan from customer support at Gorilla Wear has been of great help. They're re-sending my order.
October 27, 2023
Unprompted review
Reply from Gorilla Wear
Dear Bulus,
Thank you for leaving your review. The tracking shows that the package was delivered to you on Friday, Oct. 27. We will contact you by email to see what we can do.
Kind regards,
Gorilla Wear Customer Service
Reply from Gorilla Wear
Dear Bri,
Thank you for leaving your review. We are thrilled to hear that you are so satisfied with your pants.
Until next time!
Kind regards,
Gorilla Wear Customer Service
Very fast shipping
Very fast shipping, sweatpants are super high quality. They do run a little small, so order the next size up. I am ordering more!!
October 24, 2023
Reply from Gorilla Wear
Dear Jason,
Thank you for leaving your review. We are thrilled to hear that you are satisfied with the quality. We will note your comment about the sizing.
Until next time!
Kind regards,
Gorilla Wear Customer Service
Bought a pair of sweats really enjoy…
Bought a pair of sweats really enjoy them wear them constantly
October 20, 2023
Reply from Gorilla Wear
Dear Michael,
Thank you for leaving your positive review. We are thrilled to hear that you are very satisfied with your order.
We hope to be of service to you again soon!
Kind regards,
Gorilla Wear Customer Service
i bought ,two pairs of hamilton hybit…
i bought ,two pairs of hamilton hybit pants and S'hirt and it fits like a glove , and i'm happy with it
October 24, 2023
Unprompted review
Reply from Gorilla Wear
Dear Jacobus,
Thank you for leaving your review. Great to hear that the products you ordered fit well and you are happy with them.
Until next time!
Kind regards,
Gorilla Wear Customer Service
An excellent belt for lifting
An excellent belt for lifting, but I’m giving it 4 stars due to receiving it with some blemishes/ nicks in the metal finish on the lever
September 30, 2023
Reply from Gorilla Wear
Dear Matt,
Thank you for leaving your feedback. We are thrilled to hear that you are satisfied with the belt you ordered. We apologize for the blemishes on the buckle.
We hope you have many great workouts with your new belt!
Kind regards,
Gorilla Wear Customer Service
Reply from Gorilla Wear
Dear Ramon,
Thank you for leaving your review. We are thrilled to hear that you are satisfied with the quality of the products you ordered.
We hope you enjoy them and we hope to serve you again soon!
Kind regards,
Gorilla Wear Customer Service
Returns were simple and headache free
Returns were simple and headache free. Returned my items and got what I wanted with no questions and only had to pay for the shipping which was just a few bucks.
October 1, 2023
Reply from Gorilla Wear
Dear Cody,
Thank you for leaving your review. We love hearing that you are satisfied with our return process.
We hope to be of service again soon!
Kind regards,
Gorilla Wear Customer Service
10/10 would totally recommend great…
10/10 would totally recommend great customer service too.
September 21, 2023
Reply from Gorilla Wear
Dear James,
Thank you for leaving your review. Great to hear that you are very satisfied with your order and our service.
We hope to be of service to you again soon!
Kind regards,
Gorilla Wear Customer Service
Quality products and very fast shipping
I heard about your company from Don Stuve. I work with him and lift with him. So I ordered a shirt to try it out. The performance T fit great and seems high quality so I ordered two more in different colors. The shipping was crazy fast and that was fantastic. The shirts are awesome and I will be getting more. My son lifts at Western Michigan U and I showed my shirts to him and he might get some as well.
September 26, 2023
Reply from Gorilla Wear
Dear Dale B,
Thank you for leaving your positive feedback. We are thrilled to hear that you are very satisfied with your orders! We look forward to serving you and your son again soon.
Kind regards,
Gorilla Wear Customer Service
Very easy to order and quick shipping
September 23, 2023
Reply from Gorilla Wear
Dear Paul,
Thank you for leaving your feedback. We are thrilled to hear that placing the order was easy and that you are satisfied with its fast delivery.
We look forward to serving you again soon!
Kind regards,
Gorilla Wear Customer Service
Reply from Gorilla Wear
Dear Michael,
Thank you for leaving your review. We are thrilled to hear that you are satisfied with your order.
We look forward to serving you again soon!
Kind regards,
Gorilla Wear Customer Service
Wooo Wooo, they are very comfortable and very comfortable. They are ideal for doing the squat. I feel very happy with these sneakers. I feel lighter when exercising. Thank you very much
Wooo, they are very comfortable and very comfortable. They are ideal for doing the squat. I feel very happy with these sneakers. I feel lighter when exercising. Thank you very much
August 27, 2023
Reply from Gorilla Wear
Dear Hector,
Thank you for leaving your positive feedback. We are thrilled to hear that you are very satisfied with your ordered shoes. We wish you the best of luck with your future workouts!
We hope we can be of service to you again soon.
Kind regards,
Gorilla Wear Customer Service
I never received my packages
I never received my packages! Got a notice from FedEx a while back delivering to a place in MI. Thought a scam. Now the same shipping number has resurfaced saying arriving here as a duplicate shipment. 3 weeks waiting, calling soon
August 26, 2023
Reply from Gorilla Wear
Dear Greg,
Thank you for leaving your feedback. We understand your frustration with the shipping. Unfortunately, we have no control over shipping once a package has left our warehouse. We will contact the carrier to investigate how it is possible that duplicate tracking numbers were created.
According to the tracking number associated with your order in our system, your package will be delivered today. We hope you enjoy your order and hope we can serve you again in the future.
Kind regards,
Gorilla Wear Customer Service
Efficient with product exchange
Efficient with product exchange. Deliveries were accurate and on time. Thank you for such great service.
Gary
August 22, 2023
Reply from Gorilla Wear
Dear Gary, we are happy that you liked our service.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.