The sneakers I ordered were one size too small. The return required a bit more effort than expected, and I missed some communication along the way. That said, their support team stepped in and found a... See more
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Review summary
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The tracking information was mixed up with Zalando’s and therefore quite confusing. DHL was indicated as the carrier, but the package was ultimately delivered by Bpost, which did not make sense. That... See more
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When I notified the Company that I had not recieved items that were ordered they followed up and reshipped the items.
Company replied
The product is of good quality and fits very well.
Company replied
Company details
- Activewear Store
- Fitness Equipment Store
- Gym
- Martial Arts Supply Store
- Sporting Goods Store
- Sportswear Store
About Gorilla Wear
Written by the company
Gorilla Wear supplies sportswear, lifestyle clothing, fight gear, and gym accessories. Our legacy began in 1982 in the United States of America. With decades of experience and a team of world-class athletes, we are committed every day to encouraging athlete motivation through products with unique designs and high functionality.
Over the past 40 years, our brand has become legendary. Athletes around the world have proudly worn or used our products for generations. And they still do, because, with customers from over 100 countries and more than 65 established distributors, we're still expanding our brand every day.
We take customer opinions extremely seriously so we can provide athletes with the best possible products and customer service. We'd love to hear about your experience with Gorilla Wear!
Contact info
Jan Tinbergenstraat 131, 7559 SP, Hengelo, Netherlands
- +31 743492741
- info@gorillawear.com
- www.gorillawear.com
4.3
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Gorilla Ware is absolutely…🦍😈
The three products I got are absolutely amazing. The track pants fit me like a glove and the lavender shorts are second to none. I love the zipper pockets. And the gym bag is extremely durable and great design. 7 out of 5 ✨⭐✨. You have a customer for life E
March 24, 2025
Reply from Gorilla Wear
Dear Tim,
Thank you very much for your kind and enthusiastic feedback. We're delighted to hear that you're so satisfied with all three items.
It truly means a lot to us to receive such a glowing review, and we’re proud to welcome you as a loyal customer. Should you ever need assistance, we’re always here to help.
Best regards,
Gorilla Wear Customer Service
Modeled after a sickly gorilla
Pretty early into using the shoes the glue on the right toe gave out and I've had a hole there since. Also they are too wide.
June 26, 2024
Reply from Gorilla Wear
Dear Joshua,
Thank you for your feedback, and we’re sorry to hear about the issue with your shoes. That’s definitely not the quality we aim to deliver.
We’d like to look into this further and find a suitable solution for you. Please reach out to our customer service team with your order details and a photo of the issue so we can assist you as quickly as possible.
We appreciate your honesty and hope to resolve this for you soon.
Best regards,
Gorilla Wear Customer Service
Love the gear great service only…
Love the gear great service only complaint is you run out of either the colors or the sizes I’m looking for, I bought 2 t shirts recently and a tank top 2x but they fit small so I was looking for a couple of your ragtops or cutoffs and don’t have 2X
February 26, 2025
Reply from Gorilla Wear
Dear Dean,
Thank you for your feedback! We’re thrilled to hear that you love our gear and are happy with the service. We’re sorry that some sizes and colors you wanted were out of stock and that the fit wasn’t quite right for the items you ordered.
We’re constantly working to improve our stock availability and appreciate your input. We recommend signing up for restock notifications on our website, so you’ll be the first to know when your preferred sizes are back!
Thanks again for your support and understanding—we hope to serve you again soon.
Best regards,
Gorilla Wear Customer Service
Ordered shoes
Ordered shoes, they run a little big. Sent them back to exchange to smaller size. Shoes arrived to Gorilla Wear 8 business days ago and have yet to recieve my exchange. Have called and left messages multiple times without response. Also emailed without any response. Wouldn't encourage purchasing as they obviously are to busy to care about their customers. Very disappointing.
Even after Gorilla Wear responded to my review. I have yet to receive a phone call back or email responding to my exchange. Blown away by just how awful my experience has been. Wouldn't recommend and definitely will never purchase again. I'm just writing them off since they are obviously not interested in taking care of their customers. Enjoy my return and money since i have no other options.
January 23, 2025
Reply from Gorilla Wear
Dear Michael,
Thank you for your feedback, and we sincerely apologize for the inconvenience you've experienced. We're sorry to hear about the delay in your exchange and the lack of response from our customer service team—this is certainly not the experience we want for our customers.
We’re currently looking into the status of your return and will keep you updated as soon as possible. Our goal is to resolve this issue quickly and ensure you receive the correct size.
Thank you for your patience and understanding. If you have any further questions, feel free to reach out—we’re here to help.
Best regards,
Gorilla Wear Customer Service
Better Size Up!
Purchased a zip hoodie. Loved the style. Definitely unique. Followed tag for washing instructions, washed in cold water and laid flat to dry, but still shrunk. Didn’t even get a chance to wear once. I purchased for a gift and he didn’t even get to wear it once. What a rip off!
January 27, 2025
Reply from Gorilla Wear
Dear Jenny,
Thank you for your feedback. We're sorry to hear that the zip hoodie shrunk despite following the washing instructions. This is definitely not the experience we want for our customers, especially when it was meant as a gift.
We’d like to make this right for you. Please reach out to our customer service team so we can find a suitable solution. We truly apologize for the inconvenience and hope to resolve this quickly.
Looking forward to hearing from you.
Best regards,
Gorilla Wear Customer Service
Reply from Gorilla Wear
Dear Medenica,
Thank you so much for your wonderful feedback! We're thrilled to hear that you are satisfied with our products and service.
We look forward to serving you again soon!
Best regards,
Gorilla Wear Customer Service
The GLENDO - Tracksuit bottoms - light grey
The GLENDO - Tracksuit bottoms - light grey are just as in the pics and it fits really well. I'm very happy with this product!
February 21, 2025
Unprompted review
Reply from Gorilla Wear
Dear Flavio,
Thank you for your great feedback! We're happy to hear that the track pants fit well and meet your expectations.
Enjoy your new gear, and we look forward to seeing you again soon!
Best regards,
Gorilla Wear Customer Service
GW products "Built with Trust"
Quality Products designed for Professional Training!
Give a try without fail....
February 18, 2025
Unprompted review
Reply from Gorilla Wear
Dear Senthilkumar,
Thank you for your great feedback! We're thrilled to hear that you appreciate the quality of our products designed for professional training.
We truly appreciate your support and look forward to serving you again soon!
Best regards,
Gorilla Wear Customer Service
2XL too small
While I love Gorilla Wear clothing, I must say I was disappointed with the 2XL "oversized" hoodie.
I'm 1m75 and weigh 105kgs so not huge at all and the 2XL barely fits. Too bad because the hoodie looks cool.
December 26, 2024
Unprompted review
Reply from Gorilla Wear
Dear Robin,
Thank you for your honest feedback! We’re glad to hear that you love Gorilla Wear clothing, but we’re sorry that the hoodie didn’t fit as expected.
Your input is valuable, and we’ll pass it along to our team for future sizing improvements. If you need assistance with an exchange or have any other concerns, feel free to reach out—we’d be happy to help!
Best regards,
Gorilla Wear Customer Service
Very low quality!
Bought two Dallas Wrist Wraps Gloves 2.0 size L and after mount the started to fail apart. I decided to sew them and I was hoping that will be all, but no! They just started tearing from everywhere. Contacted customer service and they sent me to their website to do return for which I had to pay almost £9 to return their defective items!
February 15, 2025
Unprompted review
Reply from Gorilla Wear
Dear Oliver,
Thank you for your feedback. We’re truly sorry to hear about your experience with the gloves and the issues you encountered with their durability. That’s definitely not the quality we want to deliver.
We understand your frustration regarding the return process and the associated cost. Customer satisfaction is very important to us, and we’d like to see how we can make this right for you. Please reach out to our customer service team again, and we’ll do our best to assist you further.
We appreciate your patience and your honest feedback.
Best regards,
Gorilla Wear Customer Service
Second Time I Order from Gorilla Wear, love it!
I'm extremely happy with my wrist wraps. This is the second product I purchase from Gorilla Wear. When looking for lifting products in the future, I know I will first consider Gorilla Wear before looking somewhere else. There is a solid balance in the price and quality. I don't feel I'm overpaying because of the label.
February 7, 2025
Unprompted review
Reply from Gorilla Wear
Dear Armando,
Thank you for your fantastic feedback! We're thrilled you're extremely happy with your wrist wraps and chose Gorilla Wear for your lifting gear.
We look forward to being your first choice for future purchases!
Best regards,
Gorilla Wear Customer Service
Half Pro, Half Con
I am muscular with a 42 inch chest, waist 34, and usually wear a shirt size L. I was recommended a size M for a form-fitting look.
The Riverside Track Jacket - Black (size M) fit is horrible in every possible way. Everything bunches in weird, awkward ways around the chest and stomach. It feels terrible, it looks terrible. Love the concept though.
The San Mateo Jersey Tank Top - Black/Red (size S) is very tight but fits very well and looks incredible. However, the 82 numbers are made of sticky plastic that clings to itself and you have to pry the numbers apart when they touch. When it arrived, the paper in the package was even stuck to it and wouldn't come off until I washed it. Otherwise, it's tight but near perfect. I would have bought a size M or L but you were out.
Final thoughts: your sizing doesn't work for thick guys like me, but your shirt design looks amazing.
January 24, 2025
Reply from Gorilla Wear
Dear Nick,
Thank you for your detailed feedback! We truly appreciate you sharing your experience with the fit and design of our products.
We’re sorry to hear that the track jacket didn’t meet your expectations in terms of fit and comfort. Your input is valuable, and we’ll make sure to pass this along to our design team for future improvements.
It’s great to know that the San Mateo Jersey Tank Top looks and fits well, though we understand the frustration with the sticky numbering. That shouldn’t happen, and we’ll look into how we can improve this in the future.
We appreciate your honesty regarding our sizing for muscular builds, and we’ll continue working on making our fits more accommodating. If there’s anything we can do to assist you further, please don’t hesitate to reach out.
Best regards,
Gorilla Wear Customer Service
The shipping took more than two weeks I…
The shipping took more than two weeks I received the shipment on 2-11 and bought 1-24. Overall I love the products.
January 24, 2025
Reply from Gorilla Wear
Dear Customer,
Thank you for your feedback! We're glad to hear that you love our products, but we’re sorry that the shipping took longer than expected. We understand how important timely delivery is and appreciate your patience.
If you ever have any concerns in the future, feel free to reach out—we’re happy to help!
Best regards,
Gorilla Wear Customer Service
Not a good quality and it’s expensive..
Not a good quality and it’s expensive..
Return and delivery both the customer pay which just unfair..
February 7, 2025
Unprompted review
Reply from Gorilla Wear
Dear Abdullah,
Thank you for your feedback. We’re sorry to hear that the quality did not meet your expectations and that you’re unhappy with the return policy. We strive to provide the best value and service to our customers, and we appreciate your input.
Best regards,
Gorilla Wear Customer Service
Reply from Gorilla Wear
Dear Gerlard,
Thank you for your feedback! We're glad to hear that you're satisfied with the quality of our products.
We look forward to serving you again soon!
Best regards,
Gorilla Wear Customer Service
As a long time Gorilla Wear customer
As a long time Gorilla Wear customer, the quality control of the clothing fitness are superb and no flaws thus far.
January 29, 2025
Reply from Gorilla Wear
Dear Gerald,
Thank you for being a loyal Gorilla Wear customer! We're thrilled to hear that you appreciate our quality control and have had such a great experience with our fitness clothing.
We truly value your support and look forward to providing you with more top-quality gear in the future!
Best regards,
Gorilla Wear Customer Service
It took me fourteen days to receive my…
It took me fourteen days to receive my order. When it usually takes five
January 27, 2025
Reply from Gorilla Wear
Dear Patrick,
Thank you for your feedback. We’re sorry to hear that your order took longer than usual to arrive. This is not the experience we want for our customers, and we truly appreciate your patience.
If you ever have any concerns in the future, feel free to reach out—we’re always happy to help!
Best regards,
Gorilla Wear Customer Service
Love the tanks
Love the tanks. The fabric quality is great. They are a little long but it’s not a big deal.
January 21, 2025
Reply from Gorilla Wear
Dear Ian,
Thank you for your great feedback! We're thrilled to hear that you love our tanks and appreciate the fabric quality. Noted on the length—your input helps us improve!
Enjoy your gear, and we look forward to seeing you again soon!
Best regards,
Gorilla Wear Customer Service
Fantastic and attentive customer service
My experience is that Gorillawear.com has fantastic and attentive customer service.
The company's gym clothes are of prime quality.
If you follow the size guide, it will be correct.
Recommended.
January 29, 2025
Unprompted review
Reply from Gorilla Wear
Dear Roland,
Thank you for your wonderful feedback! We're delighted to hear that you had a great experience with our customer service and that you appreciate the quality of our gym wear.
It's also great to know that our size guide helped you find the perfect fit. We truly appreciate your recommendation and look forward to serving you again in the future!
Best regards,
Gorilla Wear Customer Service
The best brand and the best service
The best brand and the best service, exceptional quality of clothes and bodybuilding workout
January 22, 2025
Unprompted review
Reply from Gorilla Wear
Dear Rodolfo,
Thank you so much for your amazing feedback! We’re thrilled to hear that you’re satisfied with our brand, service, and the exceptional quality of our clothing and gear for bodybuilding workouts.
We look forward to serving you again in the future!
Best regards,
Gorilla Wear Customer Service
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