Fab. Last year 2025, GOS fitted a new boiler and the technician did an incredible job of putting back as new all the boxing-in and neat placement of the pipe work and external filter. Just had its f... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Chris has been to Penwortham today and he has been 3 times before for 4 separate jobs on the house. Fantastic service. Customer Service Excellent. 10 out of 10.
Prompt Efficient Service, and two lads who did the installation work were great. Well mannered, and extremely tidy workers. Job survey and quote were done on the same day. Installation engineers... See more
We had used GOS for many years in fact they installed a new boiler 18 months ago. Great value and work, very thorough - recommended them to 100's of people. BUT enquired about a service contract on h... See more
Company details
Information provided by various external sources
GOS Heating Ltd is a family run business with over 40 years experience in the heating & plumbing industry.
Contact info
United Kingdom
- www.gosheating.co.uk
4.2
Great
44 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Business as usual for GOS with the C19…
Business as usual for GOS with the C19 lockdown they are as efficient and professional as ever. Wednesday my hot water failed to heat up right in the middle of a major spring clean... the last thing I needed, I was so stressed. I thought I would need a new boiler, something I just do not need !
Rang G.O.S, Preston, Lancs the professionals Thursday p.m. after much wasted time trying to relight the pilot light and Mrs Jackson booked me in Friday a.m.
Chris, the engineer took precautions and insisted we social distance from each other. He kept me informed and explained what he thought the problem was and updated me throughout the visit.
He gets top from marks from me for politeness, professionalism, and respectfully understanding my current predicament.
Boiler and hot water all up and running now; I am immensely grateful to the company and their invaluable service in these trying times. They are right up there as top key workers, and emergency services.
Thank you Chris, and G.O.S.
I can say no wrong about this Family Run Business serving the community for over 50 years I believe. Also check reviews on checkatrade they are all positive.
April 20, 2020
Unprompted review
Reply from GOS Heating
Diane,
Thank you very much for the review - we try very hard to make sure we go the extra mile for our customers so a fantastic effort from Chris and the office team....it really is great to get such good feedback during these difficult and busy times!
Prompt Efficient Service, Highly Recommended.
Prompt Efficient Service, and two lads who did the installation work were great. Well mannered, and extremely tidy workers.
Job survey and quote were done on the same day. Installation engineers also discovered a serious fault on the boiler which had been missed or ignored by Booths heating.
June 14, 2018
Unprompted review
Extortionate labour costs!
My ancient central heating oil boiler had corroded and was leaking water and needed replacing ASAP. GOS heating came out rapidly to assess and gave me a total price for the work to be done and if I signed now they would get the ball rolling.I was desperate to get the work done so duly signed.Big mistake,I should have got at least another two costings.
When my invoice arrived after the work was completed it wasn't itemised so I requested an itemised invoice showing the costs of materials used and the cost of labour and VAT.Standard business practice.
Their reply showed that I was being billed a staggering £1400 for 1 and half days work by one heating technician and his apprentice.! On querying this huge labour cost I was told in a D Turpin style , 'you signed the contract so put up ,shut up and pay up! '
I would strongly advise you get an itemised contract before you sign anything.
May 1, 2018
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.