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See what reviewers are saying

Rated 2 out of 5 stars

Event in Oslo Hackney London, NTO cancelled the show , no news or emails whatsoever, no refund, get the money and run absolutely shameful service and shambles people do promotions. £23.00 quid from t... See more

Rated 5 out of 5 stars

Brilliant customer service. Having bought tickets to an event, I managed to lock myself out of my email account, which meant I couldn't access the tickets I had been sent. I contacted the customer se... See more

Rated 5 out of 5 stars

Easy to use platform. The costumer service is friendly and available to help if needed. Will definitely recommend

Rated 5 out of 5 stars

I absolutely love what Gotobeat is doing for the live music scene in London. Every event I’ve attended has had a great mix of talented artists, friendly people, and a relaxed, welcoming vibe. It’s cle... See more

Company details

  1. Event Ticket Seller

Written by the company

Gotobeat is an independent live events promoter that strives to bring great live shows to the UK and Europe. Our mission is to give artists fair pay for their craft allowing them to further develop their careers. We also strive to bring to quality over-seas talent to the UK to give non-english-speaking communities a little taste of home. 


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

50 reviews

5-star
4-star
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1-star

Replied to 42% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Grafa's Concert in London by Svet & Gotobeat

Svet, Head of BizDev at Gotobeat, has created a wave for the community in London by regularly hosting newly discovered talent, as well as established names from Bulgaria and Europe's top music and artistic scene. Grafa's concert raised the bar and I am excited to see who's coming next!

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Gotobeat is a breath of fresh air in…

Gotobeat is a breath of fresh air in the live events scene. They're not just promoters, they're genuine music lovers who get the details right.Their events are flawlessly organized, with a friendly, professional staff that makes everyone feel welcome. Amazing Atmosphere,In short, they host more than just shows, they create heartfelt, perfectly experiences. Cannot wait for the next.

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

Gotobeat has been a guarantee

I’ve discovered so many great new artists through their shows, always a good vibe, cool venues, and really well-organised. You can tell the team actually cares about live music and wants people to have a good time.

Tickets are easy to get, prices are super fair, and every event I’ve been to has had amazing energy. It’s such a nice mix of upcoming talent and proper music fans 🔥
Honestly can’t recommend them enough if you’re into discovering new artists or just want a fun night out with good music. Keep doing what you’re doing! 🎶🔥

November 9, 2025
Unprompted review
Rated 5 out of 5 stars

The Gotobeat team are extremely…

The Gotobeat team are extremely professional, efficient and fair to clients as well as to their fans. I highly recommend business with them as from personal experience I can say it has always been flawless and a joy!

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

Reliable, Well-Organised, and Great Atmosphere at Every Event

Simply one of the best live event promoters in London! Using their ticketing system has always been quick, smooth and reliable. I have been to several Gotobeat events, and everything has always been well organised and enjoyable. Great venues, great vibes and amazing artists. On every occasion, the staff have been friendly, kind and genuinely helpful. Keep up the fantastic work, and can't wait for the next show!

November 9, 2025
Unprompted review
Rated 5 out of 5 stars

Great Promoters

GoToBeat function with a human-focused team; they attended to my needs and were enthusiastic about selling out the show. Would recommend highly, especially if you’re serious about your project. If you work together as a team with these guys you get great results. Good luck!

July 25, 2025
Unprompted review
Rated 5 out of 5 stars

Best promoters in the game

I’ve been to tons of GTB’s events and they’re always top tier. The staff are super friendly, I love their ethos and they are honestly a shining light in an otherwise often dark industry. 10/10.

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant organization

I absolutely love what Gotobeat is doing for the live music scene in London. Every event I’ve attended has had a great mix of talented artists, friendly people, and a relaxed, welcoming vibe. It’s clear they genuinely care about both musicians and music lovers. Always looking forward to the next show!

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

Brought tickets to many amazing shows

Brought tickets to many amazing shows, often scan the website to see who's playing and to discover new music in London. Quality of the gigs is always high. Often go see artists I haven't heard of and become a fan. Ticket prices are affordable too :)

October 29, 2025
Unprompted review
Rated 1 out of 5 stars

Not received tickets

Ordered tickets for an artist who’s doing a show this Thursday. Been trying to contact with regards to not receiving the email. Been ignored completely. I have proof of purchase, bank transaction logs however they still won’t respond. It’s currently Tuesday and I now only have 2 days left to get my ticket sorted. The check receipt service on their website keeps telling me it’s sent my tickets but I haven’t got a thing

October 21, 2025
Unprompted review
Rated 1 out of 5 stars

Can't get refund for rescheduled concert

My partner booked two tickets to see our friend perform. Unfortunately she was sick and we can't make the rescheduled date. My partner has sent two emails requesting a refund, we've had absolutely nothing back, I'm worried we won't get our money back

September 23, 2025
Unprompted review
Rated 5 out of 5 stars

They put on cool gigs

They put on gigs with genuinely talented artists in cool venues. I’ve discovered a few new favourites thanks to them. Highly recommend if you’re into live music.

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Used it to buy tickets for a concert

Used it to buy tickets for a concert, didn't know the website before. The show was postponed due to artist injury and their team was very helpful in assisting me with the rescheduled date. Finally went to the concert and loved it!

June 3, 2025
Unprompted review
Rated 4 out of 5 stars

Good company

May 12, 2025
Gotobeat logo

Reply from Gotobeat

Good to hear about your experience Ian! We hope to host you at one of our events again soon.

Rated 1 out of 5 stars

Unfair company and deceitful.

Unfair company and deceitful.
Do not use this website. I reached out right after booking my ticket for a refund cause I couldn't attend the event and the company answered with general email repeatedly without addressing my request in a deceitful way.

May 2, 2025
Unprompted review
Gotobeat logo

Reply from Gotobeat

Hey, I am very sorry to hear about this issue, we are currently expanding our customer services team to ensure things like this no longer happen. We are a small business and when we receive large amounts of requests it can become difficult, this is our problem and and issue that we are actively working to improve.

If you could share your confirmation number or email we can look into this issue specifically and find a resolution!

We are committed to restoring your confidence in our site.

Rated 5 out of 5 stars

BM: ATAP London

I attended the BM: ATAP Tour in London. In February 2025 and it was amazing!!!! Loved it so much!!! 💯

February 4, 2025
Gotobeat logo

Reply from Gotobeat

Thank you for your review!

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