The process was incredibly smooth and we didn’t even need to manage booking times and dates. Within a week of contacting GOTO Group, James Duffy completed our survey and we received a very useful and... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Had a positive experience with the Goto group with big thanks from Joe Steadman. He guided and assisted me to make an informed decision based around knowledge and facts. He was extremely pleasant,... See more
Company replied
Andy, was truly helpful from the start. Having been recommended this company from the start through our mortgage broker, he went out of his way to explain things, suggest options we had and also even... See more
Company replied
I reached out to GOTO Group for a quote for a level 3 RICS survey. Harry and the team were very proactive but also very patient with me as a first time buyer. I needed an additional quote for work... See more
Company replied
Company details
Written by the company
GOTO Group provide an end-to-end home moving solution, consisting of nine property services. Our innovative platform, includes the following products: Mortgages, Removals, Surveys, Conveyancing, Home Insurance, EPC, Floorplan, Online Auctions and our unique Committed Buyer product. Providing choice to consumers, adding value to agents.
Contact info
The Hall Barn, OX49 5TP, Oxfordshire, United Kingdom
- 01844873300
- enquiries@gotogroup.co.uk
- www.gotogroup.co.uk
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Very polite and helpful on the phone…
Very polite and helpful on the phone helping sort stuff out at a very hectic time Harry was very good would recommend
July 17, 2026
Unprompted review
Reply from GOTO Group
Thank you, we are so pleased to hear we could help and thanks for choosing the GOTO group.
very professional ryan pervezof of…
very professional ryan pervezof of goto provided me with a good clear and transparent service on my property survey.
very happy with the service
June 9, 2026
Unprompted review
Reply from GOTO Group
Thank you for your kind revie and we are pleased to see how Ryan was able to assist. Thanks for choosing the GOTO group.
Reply from GOTO Group
Thanks for your review - we do try to make things easy to arrange. Thanks for choosing the GOTO group.
Friendly and knowledgeable
Spoke to Harry and he was extremely friendly and knowledgeable. Fantastic service
July 15, 2026
Unprompted review
Reply from GOTO Group
Great to hear how Harry was able to help you, thanks for choosing the GOTO group.
Excellent service
Excellent service, recommended. Joe was knowledgeable and explained everything clearly. Everything was quick and precise.
July 15, 2026
Unprompted review
Reply from GOTO Group
Thanks Paul we appreciate your review and thanks for choosing the GOTO Group.
It’s got to be said Ryan was nothing…
It’s got to be said Ryan was nothing but excellent! He did everything to make me understand why they are so highly regarded. I’d GOTO to them again (sorry I tried so hard to resist) but they are seriously good.
July 6, 2026
Unprompted review
Reply from GOTO Group
We have to work with him and now he will be unbearable! seriously though thanks for your review, we do appreciate it and be sure to GOTO us if we can help in future!
Excellent service
Our estate agent recommended GOTO to us for level 2 home survey. They were quick to respond and Rebecca was very helpful in booking in the survey. She was very efficient and explained the procedures well so I know exactly what to expect.
July 15, 2026
Unprompted review
Reply from GOTO Group
We are so pleased that Rebecca could help you, and thank you for choosing the GOTO Group.
Joe Davies was super helpful
Joe Davies was super helpful, friendly and efficient. Made the process very easy to deal with. Thank you
July 15, 2026
Unprompted review
Reply from GOTO Group
That's so kind, thanks for your review and thank you for choosing the GOTO Group.
Very speedy and helpful responses
Very speedy and helpful responses. Consultants were knowledgeable and courteous. I will certainly recommend to others.
July 14, 2026
Unprompted review
Reply from GOTO Group
Thank you for your review we are pleased we were able to assist. Thanks for choosing the GOTO Group.
They were very quick getting back to…
They were very quick getting back to me. And very helpful too. I hope this is correct when I say the lady’s name was McCall. She was very efficient and explained things to me very well..
July 14, 2026
Unprompted review
Reply from GOTO Group
Thanks for your review, and its great to hear we looked after you. Thanks for choosing the GOTO Group.
Cameron was very helpful
Cameron was very helpful and understanding of our situation, and went the extra mile to help us out. We look forward to receiving GOTO’s advice in the survey report.
July 14, 2026
Unprompted review
Reply from GOTO Group
Thank you so much for your review, please do let us know if we can help with anything else and thanks for choosing the GOTO group.
Lewis was very helpful throughout the process
Lewis was very helpful throughout the process. He clearly explained the different survey options, answered all of our questions patiently, and made everything easy to understand. The booking and payment process was straightforward, and communication has been prompt and professional.
We're looking forward to the survey and would happily recommend GOTO based on our experience so far.
July 14, 2026
Unprompted review
Reply from GOTO Group
This is so nice to hear, thanks for letting us know how helpful Lewis was. Thanks for choosing the GOTO group.
Professional and friendly service
Quick, efficient, professional, and super friendly! Was very happy with the process from start to finish. Felt they went over and above. Would totally recommend and use again.
July 8, 2026
Unprompted review
Reply from GOTO Group
Thank you Lucy for your kind review, we do appreciate it. Thanks for choosing the GOTO Group.
Smooth & reliable experience
Our Mortgage Broker put us in contact with GOTO Group and we're really happy with the service received. Ryan was friendly, professional, and incredibly helpful throughout the booking process. Communication was clear and prompt, and they made everything straightforward. They answered all questions and ensured the survey was booked efficiently. I would happily recommend them to anyone looking for a smooth and reliable experience.
June 26, 2026
Unprompted review
Reply from GOTO Group
What a lovely review, great to hear that Ryan took good care of you, and thank you for choosing the GOTO Group.
Helpful & Thorough
Joe Sweetman was very helpful and thorough in explaining and organising the survey for our new property and answering any queries we had. Our survey was arranged quickly and easily. Highly recommend.
July 10, 2026
Unprompted review
Reply from GOTO Group
We are so pleased to hear how Joe could help organise things for you, thank you for choosing the GOTO Group.
Great service from GOTO Group
Great service from GOTO Group. I spoke with a helpful and polite member of the team who made everything easy to understand. A very positive experience.
July 9, 2026
Unprompted review
Reply from GOTO Group
How lovely to hear, thank you for choosing the GOTO Group.
Lewis was very helpful in arranging and…
Lewis was very helpful in arranging and explaining the Level 3 Survey I’m having conducted on a flat, GOTO were recommended by Charles Cameron who I trust, and the experience has been positive so far, thank you!
July 10, 2026
Unprompted review
Reply from GOTO Group
Thank you so much for letting us know how helpful Lewis was, it means a lot and thank you for choosing the GOTO Group.
Rebecca very helpful and understanding…
Rebecca very helpful and understanding arranging home survey.
July 10, 2026
Unprompted review
Reply from GOTO Group
Its great to hear how Rebecca could help you with your home survey and thank you for choosing the GOTO Group.
Perfect service and price
Nicole Roach was very professional and helpful and made the whole process smooth highly recommended this company to anyone great value for a great service thank you Jamie
July 10, 2026
Unprompted review
Reply from GOTO Group
We do love a recommendation, it means a lot to us, thank you for choosing the GOTO Group.
Very simple and easy process, Joe was very helpful.
Very simple and easy process, Joe made the process very seamless and was extremely helpful for booking the survey. Joe answered any questions I had very quickly and offered support throughout the whole process.
July 9, 2026
Unprompted review
Reply from GOTO Group
It sounds like Joe did a great job, we are very pleased to hear that and thank you for choosing the GOTO Group.
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